Aloft Madrid Gran Via

Photo gallery for Aloft Madrid Gran Via

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Pillow-top beds, in-room safe, desk, blackout curtains

Overview of Aloft Madrid Gran Via

Aloft Madrid Gran Via

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Calle Jacometrezo 4, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationRoyal Palace of Madrid8 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)26 min drive

Choose dates to view prices

About this area

Madrid

Aloft Madrid Gran Via is located in Madrid Centro, a neighbourhood in Madrid, and is in a shopping district and near a metro station. Royal Palace of Madrid and Prado Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Puerta del Sol. Enjoy an event or a match at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed.

What's nearby

  • Gran Via Street - 2 min walk
  • Lope de Vega Theatre - 4 min walk
  • Puerta del Sol - 7 min walk
  • Royal Palace of Madrid - 8 min walk
  • Plaza Mayor - 9 min walk

Getting around

  • Callao Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 26 min drive

About this property

Aloft Madrid Gran Via

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and a seasonal outdoor pool.
Aloft Madrid Gran Via offers 139 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Languages spoken

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 18 per person
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (753 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 18 per person (approximately)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 3:00 PM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Aloft Madrid Gran Via Hotel
Aloft Gran Via Hotel
Aloft Gran Via
Aloft Madrid Gran Via Hotel
Aloft Madrid Gran Via Madrid
Aloft Madrid Gran Via Hotel Madrid

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 81 out of 108 reviews
5 - Excellent 75%
Rating 4 - Good. 20 out of 108 reviews
4 - Good 19%
Rating 3 - Okay. 5 out of 108 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 108 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 108 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cleanliness, knowledgeable and friendly staff
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Comfortable bed and awesome showers.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Gran Via. Clean nice room as expected from a Marriott property. Helpful staff who readily assisted us to print out documents required for travel.
Stayed 3 nights in Dec 2021