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AC Hotel Carlton Madrid by Marriott

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Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing

Overview of AC Hotel Carlton Madrid by Marriott

AC Hotel Carlton Madrid by Marriott

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationEl Retiro Park11 min walk
  • Popular LocationPrado Museum15 min walk
  • Popular LocationThyssen-Bornemisza National Museum16 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, Nov 03 2020 - Wed, Jun 30 2021.

About this area

Madrid

Located in Madrid's Arganzuela neighbourhood, AC Hotel Carlton Madrid by Marriott is in the city centre and near a metro station. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Museo Nacional Centro de Arte Reina Sofia and Prado Museum are cultural highlights. Check out an event or a game at WiZink Center, and consider making time for Madrid Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Palos de la Frontera Station is 3 minutes on foot and Estación del Arte is 6 minutes.
Popular Location

What's nearby

  • Lavapies - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min walk
  • El Retiro Park - 11 min walk
  • Prado Museum - 15 min walk
  • Thyssen-Bornemisza National Museum - 16 min walk

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 20 min drive

Restaurants

  • La Galerie — 1 min walk
  • El Rincón Asturiano - 3 min walk
  • Pando Cafetería - 4 min walk
  • Pui Thai Tapas - 5 min walk
  • Bodegas Rosell - 5 min walk

About this property

AC Hotel Carlton Madrid by Marriott

4-star Madrid hotel in Arganzuela, walk to Museo Nacional Centro de Arte Reina Sofia
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 122 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find rainfall showerheads and hairdryers.
AC Hotel Carlton Madrid by Marriott offers 122 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (2519 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 3 November 2020 to 30 June 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 448 out of 983 reviews
5 - Excellent 46%
Rating 4 - Good. 423 out of 983 reviews
4 - Good 43%
Rating 3 - Okay. 83 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 983 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 983 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark rooms
Rooms were found to be rather dark, other than that ok.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the museums. Clean lobby and kind service, they provided a map of the city which was lovely. Excellent for a one night stop over.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020