Title: AC Hotel Carlton Madrid by Marriott Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3691&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AC Hotel Carlton Madrid by Marriott Art and culture surround guests at this stylish Madrid retreat where attentive staff serve delicious local cuisine in comfortable, modern surroundings ## Photo gallery for AC Hotel Carlton Madrid by Marriott ![View from property - AC Hotel Carlton Madrid by Marriott (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/d9bfdfd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/97cfced1-d4fd-441d-9c5a-15b99a07e89b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lounge - AC Hotel Carlton Madrid by Marriott (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/c2d18ab5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, laptop workspace, soundproofing - AC Hotel Carlton Madrid by Marriott (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/d95a1db5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - AC Hotel Carlton Madrid by Marriott (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/426fda91.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers discover the vibrant essence of Madrid at AC Hotel Carlton Madrid by Marriott, where modern comfort meets local cuisine. Steps from El Retiro Park and Puerta del Sol, the hotel's garden offers a peaceful coffee spot, and La Galerie's bar is perfect for evenings. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services £120 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Minibar, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/41b332d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hairdryer Eco-friendly toiletries Eco-friendly cleaning supplies Minibar - 172 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/7f93a544.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hairdryer Eco-friendly toiletries Eco-friendly cleaning supplies Minibar - 172 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Minibar, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/ea6d29bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.2 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hairdryer Eco-friendly toiletries Eco-friendly cleaning supplies Minibar - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds ![Minibar, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/w4000h2663x0y0-0eb72380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Rainfall showerhead Hairdryer Eco-friendly toiletries Eco-friendly cleaning supplies - 226 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/3700/3691/cc0388a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Rainfall showerhead Hairdryer Eco-friendly toiletries Eco-friendly cleaning supplies - 226 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/919900/919841/a5850c9b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Madrid Gran Vía Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,001 reviews £177 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=19b2c5ae-fe9f-46fb-b970-e1206c69368b&top_cur=GBP) Ad ![Miscellaneous](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4200/4159/f976fb30_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson RED Madrid Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 861 reviews £133 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=19b2c5ae-fe9f-46fb-b970-e1206c69368b&top_cur=GBP) Ad ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/27600/27514/77cd5e05.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Madrid Chamartín Affiliated by Meliá Chamartín - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-AC-Hotel-Carlton-Madrid-By-Marriott.h3691.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-AC-Hotel-Carlton-Madrid-By-Marriott.h3691.Hotel-Information) ## About the area Located in Palos de la Frontera, a neighbourhood in Madrid, AC Hotel Carlton Madrid by Marriott is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Movistar Arena, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.40513%2C-3.69369&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rC_7nzoiYoPyQyiPER7UpaPYwzE=) Paseo de la Delicias 26, Madrid, Madrid, 28045 ### What's nearby - ![Reina Sofia Museum which includes a square or plaza and modern architecture as well as a large group of people](https://images.trvl-media.com/place/501624/4d9d4d7c-e38c-43f3-a534-ae086d25c30b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Museo Nacional Centro de Arte Reina Sofía 5 min walk \- 0.3 miles - ![Paseo del Prado](https://images.trvl-media.com/place/6158947/9885d2c3-7545-4c6c-9cd2-7b281018e678.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo del Prado 6 min walk \- 0.4 miles - ![0_56888998](https://images.trvl-media.com/place/6158949/41c69074-06c9-442d-bda8-79b7a0fb2c34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Santa Ana 16 min walk \- 0.9 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 20 min walk \- 1.1 miles - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 5 min drive \- 1.2 miles ### Getting around - Madrid (XOC-Atocha Train Station) 3 min walk - Palos de la Frontera Station 3 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 27 min drive ### Restaurants - Sessions 5 min walk - Burger King 3 min walk - El Rincón Asturiano II 3 min walk - Cafetería Dominguez 2 min walk - Bar Asturias 4 min walk ## About this property ### AC Hotel Carlton Madrid by Marriott Upscale hotel near Prado Museum Located close to El Retiro Park and Puerta del Sol, AC Hotel Carlton Madrid by Marriott provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site local cuisine restaurant, La Galerie, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks include: - Continental breakfast (surcharge), express check-out and a TV in reception - A ballroom, tour/ticket information and a 24-hour front desk - A lift, smoke-free property and a front desk safe - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 122 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with satellite channels - Daily housekeeping and phones ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/4000000/3620000/3616700/3616659/044d23c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Atocha by Marriott Palos de la Frontera - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,000 reviews £121 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=3616659&PinnedHotelID=3616659&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/530000/523400/523332/296dbc78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Madrid Atocha Jerónimos - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 2,521 reviews £156 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=66906927&PinnedHotelID=66906927&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/17000000/16900000/16897700/16897637/6611bb38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal CC Atocha Palos de la Frontera - Free Wi-Fi - Housekeeping - Extra beds/cots - Soundproof rooms 8.4 Very good 301 reviews £47 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=16897637&PinnedHotelID=16897637&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=3691&PinnedHotelID=3691&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3691,3616659,523332,527369,523313) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Galerie ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,519 square feet of conference space - 24-hour business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1959 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately EUR 27 per person - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as AC Carlton Hotel Madrid AC Carlton Madrid AC Carlton Madrid Hotel AC Carlton Madrid Marriott AC Carlton Marriott AC Hotel Carlton Madrid Marriott AC Hotel Carlton Marriott AC Marriott Madrid Hotel AC Carlton Madrid Marriott Carlton Madrid Ac Carlton Madrid By Marriott AC Hotel Carlton Madrid by Marriott Hotel AC Hotel Carlton Madrid by Marriott Madrid AC Hotel Carlton Madrid by Marriott Hotel Madrid ## Frequently asked questions ### Is AC Hotel Carlton Madrid by Marriott pet-friendly? ### How much does it cost to stay at AC Hotel Carlton Madrid by Marriott? ### How much is parking at AC Hotel Carlton Madrid by Marriott? ### What time is check-in at AC Hotel Carlton Madrid by Marriott? ### What time is check-out at AC Hotel Carlton Madrid by Marriott? ### Where is AC Hotel Carlton Madrid by Marriott located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## AC Hotel Carlton Madrid by Marriott Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 510 8 - Good 382 6 - Okay 68 4 - Poor 18 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### DANIEL 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Booked this hotel for one night, walking distance to the train station. We arrived @ 11:00am and to our surprise the room was ready, so that was a plus! Room was clean, bed very comfortable, spacious bathroom and they kept our luggage for the day after check out. Front desk staff was very polite. We were very pleased with this hotel! ##### DANIEL Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jeff 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice comfortable hotel with good staff and a good location. ##### Jeff Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quite good location with excellent services staff, great breakfast buffet with completely well time shot, full choice of food can choose ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Arys 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with decent food options nearby. ##### Arys Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Diana 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a short walk from Atocha train station. Which is convenient for train travel. It was a very short walk from Reina Sophia, which is lovely and Reto Park. The center of town is a little far and required either taxis or public transportation. There’s a metro stop near the Reina Sophia that we used to get around. The rooms were comfortable and clean. The staff was very nice. I would recommend it. ##### Diana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Swaleha 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay ##### Swaleha Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### John 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and attentive ##### John Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ju-hsin 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room. Looks new and well maintained. Very comfortable bed. ##### Ju-hsin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Nazer A 19 Aug 2024 Liked: Amenities Accessible and convinete location ##### Nazer A Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Elizabeth 1 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and friendly staff The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel. ##### Elizabeth Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### tresa a 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment. ##### tresa a Stayed 1 night in Dec 2023 ### 8/10 Good #### CHIZURU 3 Nov 2023 Liked: Cleanliness, staff & service, amenities the facility is bit old but comfortable enough. and a front desk staff was nice and kind. ##### CHIZURU Stayed 1 night in Nov 2023 ### 8/10 Good #### Jessica 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property and staff were great. A little rough around direct hotel area ##### Jessica Stayed 2 nights in Aug 2023 ### 8/10 Good #### Chris 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic ##### Chris Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Richard 11 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### A Great Hotel for Your Madrid Stay We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended! ##### Richard Stayed 1 night in Apr 2024 ### 10/10 Excellent #### marina 2 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came in for an early check in and had a lot of luggage. The staff was wonderful and quickly accommodated all our needs and had us checked in 5min, would stay again! ##### marina Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Karen 9 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location to train station. Modern hotel and rooms. Noisy but normal for city hotel. Easy check in and check out. We just stayed one night arriving on train and going to airport early in the morning. ##### Karen Stayed 1 night in Oct 2023 ### 8/10 Good #### Andrea 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped. ##### Andrea Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ria 23 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay. ##### Ria Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 15 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice rooms, staff, amenities, and convenient I stayed in a newly renovated 7th floor room with a private terrace with views of Madrid and an outdoor shower, table with chairs and umbrella/sun shade. The room was great. It had an ironing board with iron, mini-fridge, spa tub, tea kettle, views from the bathroom and bedroom, external shutters for light blocking and as an extra barrier against street noise—however, noise was never a problem. I slept super-well. The 7th floor is the top floor so you also needn’t worry about noise from above. This was my third or four stay at this hotel. In the past, I always asked for an interior room facing away from the street, as I am a light sleeper and noise sensitive, but this room was way better. I love the location of this hotel. It’s convenient and in the heart of things but on a not-too-busy street. It’s an easy 7-minute walk from Atocha train station, a few minutes walk to the metro, a few minutes walk to the Reina Sofia Art Museum, which always my first stop in Madrid (so I can visit Picasso’s painting, “Guernica”). It’s close to restaurants, ATMs, cafes, the Prado and Retiro Park. A well-stocked Corte Ingles Super Cor mini-mart is just steps down the block, if you desire snacks, a fine wine, or ready made salad. The staff is kind, friendly and helpful. If English is your only language, don’t worry, they’re perfectly fluent. I would recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/C7030993C32C246321A452954C64CA12010D72381700075404635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Steven 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We got to check in the morning we arrived, hours before the official time in the afternoon. It really helped since we had flown overnight. ##### Steven Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Cesar 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay near Atocha station. Great small hotel. Recently updated. Close to the Atocha station. Great service. Will definitely stay there again. ##### Cesar Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jinu 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our stay was very nice. We are a family of 5 and reserved 3 rooms. Every room was very clean. Staff was nice. The only drawback was the small lobby with no seating area. Did not get the breakfast option so cannot rate on that. The neighborhood outside is extremely dirty. Walking around became difficult because of all the poop on the ground. Inside the hotel is very nice. ##### Jinu Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Bertha 25 Oct 2025 Liked: Cleanliness Excellent service ##### Bertha Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nicolas 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect location! ##### Nicolas Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [ICON Wipton](https://www.expedia.co.uk/Madrid-Hotels-ICON-Wipton.h1406689.Hotel-Information) > > [Feelathome Madrid Suites Apartments](https://www.expedia.co.uk/Madrid-Hotels-Feelathome-Madrid-Suites-Apartments.h22737145.Hotel-Information) > > [Only YOU Hotel Atocha](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information) > > [Infanta Mercedes](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Infanta-Mercedes.h545767.Hotel-Information) > > [Room Mate Macarena, Madrid Gran Vía](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Rex.h44261923.Hotel-Information) > > [Hotel Maydrit Airport](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Maydrit-Airport.h2206360.Hotel-Information) > > [Hotel Sercotel Alcalá 611](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-Alcala-611.h890642.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Social Hub Madrid](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [The Westin Madrid Cuzco](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information) > > [Only YOU Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information) > > [Bless Hotel Madrid, a member of The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Bless-Hotel-Madrid.h865586.Hotel-Information) > > [Colectia Stays Atocha](https://www.expedia.co.uk/Madrid-Hotels-Uma-House-Retiro.h44538259.Hotel-Information) > > [Pestana CR7 Gran Vía Madrid](https://www.expedia.co.uk/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information) > > [Hotel la Princesa](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-La-Princesa.h992505.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Pierre & Vacances Apartamentos Edificio Eurobuilding 2](https://www.expedia.co.uk/Madrid-Hotels-Pierre-Vacances-Apartamentos-Edificio-Eurobuilding-2.h68712.Hotel-Information) > > [B&B Hotel MADRID Carabanchel](https://www.expedia.co.uk/Madrid-Hotels-BB-HOTEL-MADRID-Carabanchel.h109587491.Hotel-Information) > > [Zleep Hotel Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Zleep-Hotel-Madrid-Airport.h83323148.Hotel-Information) > > [INNSiDE by Meliá Madrid Valdebebas](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information) > > [Leonardo Hotel Madrid City Center](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Hotel-Madrid-City-Center.h523265.Hotel-Information) > > [Catalonia Gran Via Madrid](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Gran-Via.h27727.Hotel-Information) > > [Hotel Madrid Gran Via 25 Affiliated by Meliá](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Madrid-Gran-Via-25-Affiliated-By-Melia.h20410.Hotel-Information) > > [Residencia Universitaria Resa Claudio Coello - Campus Accomodation](https://www.expedia.co.uk/Madrid-Hotels-Residencia-Universitaria-Claudio-Coello.h32493369.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Hotel Zentral Castellana Norte](https://www.expedia.co.uk/Madrid-Hotels-Occidental-Castellana-Norte.h1845920.Hotel-Information) ---