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Overview of AC Hotel Aitana by Marriott

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Featured image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

AC Hotel Aitana by Marriott

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSantiago Bernabeu Stadium4 min walk
    Popular LocationPlaza de Castilla14 min walk
    Popular LocationGate of Europe15 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Madrid

Located in Madrid, AC Hotel Aitana by Marriott is near a metro station. Sorolla Museum and National Library are notable landmarks, and some of the area's popular attractions include Madrid Wax Museum and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center.
Popular Location

What's nearby

  • Santiago Bernabeu Stadium - 4 min walk
  • Plaza de Castilla - 14 min walk
  • Gate of Europe - 15 min walk
  • U.S. Embassy - 4 min drive
  • Torre Cristal - 5 min drive

Getting around

  • Cuzco Station - 4 min walk
  • Nuevos Ministerios Station - 14 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 20 min drive

Restaurants

  • Breakfast room — 1 min walk
  • Más que Pintxos - 3 min walk
  • Omar - 3 min walk
  • Museo del jamón - 3 min walk
  • New York Burger - 4 min walk

About this property

AC Hotel Aitana by Marriott

4-star Madrid hotel in Hispanoamérica, walk to Santiago Bernabeu Stadium
A 24-hour fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 111 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include flat-screen TVs, free bottled water and hairdryers.
AC Hotel Aitana by Marriott offers 111 forms of accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 22 per person
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 16 March 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

AC Aitana
AC Aitana Marriott
AC Aitana Marriott Madrid
AC Hotel Aitana
AC Hotel Aitana Marriott
AC Hotel Aitana Marriott Madrid
AC Marriott Aitana
Aitana AC
Aitana Hotel
Hotel AC Aitana
Ac Aitana By Marriott Madrid
AC Hotel Aitana by Marriott Hotel
AC Hotel Aitana by Marriott Madrid
AC Hotel Aitana by Marriott Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at AC Hotel Aitana by Marriott and receive a full refund?
Yes, AC Hotel Aitana by Marriott offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel Aitana by Marriott cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at AC Hotel Aitana by Marriott?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at AC Hotel Aitana by Marriott on 15 May 2021 start from £89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is AC Hotel Aitana by Marriott pet-friendly?
No, pets are not allowed at this property.
How much is parking at AC Hotel Aitana by Marriott?
Self-parking is available for EUR 25.00 per day.
What time is check-in at AC Hotel Aitana by Marriott?
Check-in is from 3 PM - 3 PM.
What time is check-out at AC Hotel Aitana by Marriott?
Checkout is at noon.
Where is AC Hotel Aitana by Marriott located?
Located in Hispanoamérica, this hotel is within a 5-minute walk of Paseo de la Castellana and Santiago Bernabeu Stadium. Plaza de Castilla and Sorolla Museum are also within 2 miles (3 km). Cuzco Station is only a 4-minute walk and Santiago Bernabeu Station is 6 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 179 out of 354 reviews
5 - Excellent 51%
Rating 4 - Good. 145 out of 354 reviews
4 - Good 41%
Rating 3 - Okay. 22 out of 354 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 354 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 354 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great. Room are very good. this Hotel has all
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was very disappointed with my return stay at what used to be a great hotel. The room was freezing and I was told the next day when I complained that they would turn the heating up. This did not happen. When asked to borrow an iron, I was told they did not have sufficient irons to leave in hotel rooms and I should request it in the morning when I needed it. When the iron did arrive, the board was a small piece of polystyrene that was broken in the middle. When I requested an extra duvet because of the room temperature, I was told the best they could do was a blanket (assumably for the same reason borrowing an iron seemed to be taken as an unreasonable request) On the positive, the room was clean, food was reasonable and the complementary water was a nice touch. However, it was disappointing given the cost of the room, that basic things such as an iron and a warm room was not in place.
Stayed 4 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

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