Cool Palms Motel

Property class: 2.5

Choose dates to view prices

A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Cool Palms Motel. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Self Contained (sleeps 4)

Room

Family Self Contained (sleeps 4)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Queen + Single Studio

Room

Queen + Single Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen + Single

Room

Standard Queen + Single

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Large Family Self Contained (sleeps 5)

Private kitchenette

Large Family Self Contained (sleeps 5)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
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About the area

West Mackay, a neighbourhood in Mackay, is home to Cool Palms Motel. Artspace Mackay and Greenmount Homestead are cultural highlights, and travellers looking to shop may want to visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
View more Motels in Mackay
Map
4 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    17 min walk - 0.9 miles
  • Caneland Central
    12 min walk - 0.7 miles
  • Jubilee Park
    12 min walk - 0.7 miles
  • Mackay Enertainment and Convention Centre
    12 min walk - 0.7 miles
  • Harrup Park
    3 min drive - 1.2 miles

Getting around

  • Mackay Station
    5 min drive
  • Mackay, QLD (MKY)
    6 min drive

Restaurants

  • Hungry Jack's
    13 min walk
  • KFC
    16 min walk
  • McDonald's
    17 min walk
  • KFC
    2 min drive
  • The Coffee Club Canelands Café
    2 min drive

About this property

Cool Palms Motel

  • Motel located in West Mackay
  • Consider a stay at Cool Palms Motel and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Continental breakfast (surcharge), express check-out and express check-in
    • Barbecues, luggage storage and a vending machine
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Cool Palms Motel boast comforts, such as air conditioning, in addition to
  • Other amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Fridges, microwaves and cots/infant beds

Similar properties

A hotel room with two beds, a sitting area, a painting on the wall, and an air conditioning unit.
Miners Lodge Motor Inn
West Mackay
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
7.8 out of 10, Good, 373 reviews
The price is £62
includes taxes & fees
3 Dec - 4 Dec
Miners Lodge Motor Inn
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Frequently asked questions

Does Cool Palms Motel have a pool?

Yes, this property has an outdoor pool.

Is Cool Palms Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cool Palms Motel?

Self-parking is free at this property.

What time is check-in at Cool Palms Motel?

Check-in start time: 2 PM; check-in end time: 5:30 PM.

What time is check-out at Cool Palms Motel?

Checkout is at 10 AM.

Where is Cool Palms Motel located?

Located in West Mackay, this motel is within a 15-minute walk of Jubilee Park, Mackay Enertainment and Convention Centre and Caneland Central. Artspace Mackay and Bluewater Lagoon are also within 1 mile (2 km).

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Reviews

Cool Palms Motel Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 121 out of 243 reviews
Rating 8 - Good. 86 out of 243 reviews
Rating 6 - Okay. 23 out of 243 reviews
Rating 4 - Poor. 8 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean and very helpful staff will definitely stay here again
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very affordable basic place, very clean and safe and everything you need. Conveniently located to the mall and food
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and catered well for small children. There was even a high-chair available.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is older and seems a little more dated, everything was pretty clean with good amenities, including toaster and microwave. The coffee was a little stale but otherwise it was a great room and the service was lovely.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. 4 lady bowlers shared the family room. Have stayed at many motels on trips away and this would be the best. Real crockery and cutlery unlike some. One lady a smoker and was made feel comfortable in lovely smoking area. Will be recommending to anyone looking for accommodation in Mackay. Kaye Cooper Townsville
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness
The property itself wasnt anything spectacular. Pretty good for the price really. The owner was a little stand-offish and wasnt very welcoming. The cleaning staff the morning we were leaving, were friendlier. Would go back though.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Although the rates are cheap theres a reason for that its right next to a busy roadway. You hear everything from spastics doing burnouts at the traffic lights right out the front of the motel to buses amd noisy harleys ripping past if your looking for a restful nights sleep it aint here. Other than that the rooms are on and clean as they say you get what you pay for.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The motel is on a busy road, luckily our room was the furthest away from the road. The room was very clean and tidy, however it had some issues. The light switches were loose as were the power points. There were several other small repairs that needed to be done. The bed was very comfortable.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good value for money. For the price, it was clean, pretty modern renovation, well kept, parking, not a bad location close to Canelands shops and the city centre. Absolutely no complaints, as a cheap and cheerful it scores well. In fact you could quite easily be charged twice as much for something that good. We arrived late, and they did a great job on the key in the lock box, and the owners live on site if you're desperate, you can ring them on the main line after hours. Highly recommended for a work activity or quick visit, and nice people running it and cleaning etc (hey it's Mackay, of course people are nice). Of course dear Mackay is absolutely a hard working industrial heartland of mining and agriculture, don't expect it to be a tourist paradise like Cairns, because it's not.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for a one-night stay and very reasonably priced
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for 40 years and it has always been good real family friendly
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good value for money, comfy bed and had everything I needed and more
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, decor and the owners were friendly and professional
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great people.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic motel. Good value and well located.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great value motel, was clean and comfortable, I arrived after hours and the check in process was well communicated and easy to follow.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly hosts. Gave us tips on where to eat and advice on our travel
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable bed
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Family room is a great size, very comfortable for a family of 5.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy very good use of space not over crowded would recommend to our family and friends
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fiance really enjoyed our stay! Thank you!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I found it to be great value foroney and very clean.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy, very clean & comfy. Had everything we needed and short walk to The Shamrock Hotel for a lovely dinner. Great value