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Boutique Hotel Grote Gracht

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Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of Boutique Hotel Grote Gracht

Boutique Hotel Grote Gracht

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Grote Gracht 56, Maastricht, 6211 SX

Explore the area

  • Popular LocationVrijthof3 min walk
  • Popular LocationMarket3 min walk
  • Popular LocationSt. Servaas Church4 min walk
  • AirportMaastricht (MST-Maastricht - Aachen)12 min drive

Choose dates to view prices

About this area


Located in Maastricht, Boutique Hotel Grote Gracht is in the city centre and near the airport. Maastricht International Golf and Spiegelven Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hoge Kempen National Park and Zonneberg. Natural History Museum and Stichting Sportpark West are also worth visiting.

What's nearby

  • Vrijthof - 3 min walk
  • Dominicanenkerk - 3 min walk
  • Stadhuis - 3 min walk
  • Market - 3 min walk
  • St. Servaas Church - 4 min walk

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk
  • Maastricht (MST-Maastricht - Aachen) - 12 min drive


  • Gaucho’s - 3 min walk
  • Gio's Cucina Casalinga - 3 min walk
  • With Love Burrito - 3 min walk
  • Friture Reitz - 3 min walk
  • Pizzeria Napoli - 3 min walk

About this property

Boutique Hotel Grote Gracht

3.5-star Maastricht guesthouse in Maastricht-Centre Urban District, walk to Vrijthof
Self parking, a 24-hour front desk and a garden are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a front desk safe and a reception hall. All 26 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Room service, coffee makers and free bottled water are among the other amenities available to guests.
Boutique Hotel Grote Gracht offers 26 forms of accommodation with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 27 per night)
  • Off-site parking for EUR 20 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 14.00-14.50 for adults and EUR 3-12 for children
  • Room service available


  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • Dutch
  • English
  • German


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Free toiletries
  • Hairdryer


  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 15


Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.31 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 14.00 and EUR 14.50 for adults, and EUR 3 and EUR 12 for children (approximately)
  • Self-parking fee: EUR 27 per night
  • Nearby parking fee: EUR 20 per day
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sandton Hotel Pillows Maastricht
Sandton Pillows Maastricht
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht
Boutique Grote Gracht Maastricht
Boutique Grote Gracht
Grote Gracht Maastricht
Boutique Hotel Grote Gracht Guesthouse
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht Guesthouse Maastricht

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 42 out of 185 reviews
5 - Excellent 23%
Rating 4 - Good. 104 out of 185 reviews
4 - Good 56%
Rating 3 - Okay. 26 out of 185 reviews
3 - Okay 14%
Rating 2 - Poor. 8 out of 185 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 185 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay in Grote Gracht. Great location. Easy stroll to the main square. Parking was in an underground car park around the corner. Reception & staff in general was very friendly and helpful. We had a room off the Small internal courtyard. Very spacious and comfortable. Our daughters had a room with ‘city view’, which was very noisy at night - student party goers after ‘freshers week’. The rooms on the other side of the courtyard were quieter. Would definitely recommend it.
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go
I travel almost every week and this is possibly the worst hotel I have been in Europe. Very bad attitude towards the customers, rude personnel. Old and not that clean. Did not want to accommodate my baby with my other 2 kids in a family room of 4 so they made us pay an extra room. The family room is extremely uncomfortable and cold (you can feel the draft so I had to put a coat over the baby cot).
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but lacking shower curtain.
Stay was great & comfortable. The only thing is they didnt provide us with a shower curtain. There is no door for the bathroom, only the toilet.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, not so big, but for a single room okay. The toilet is separated from the rest of the room only through a thin wall, but has no door for privacy. The rooms are in separate buildings from whre the front desk is. If it rains, you have to walk through the rain. There are no elevators to the rooms, the staircase is pretty narrow. The main door to the building with the rooms inside, as well as the doors to the the rooms have a mechanism that makes the doors slam. I woke up a bunch of times when other guests came home in the middle of the night and everything was shaking. Other than that, nice hotel in a great location in the middle of the city. Great breakfast buffet.
Stayed 1 night in Oct 2019

4/5 Good

Stayed 2 nights in Sep 2019