Title: Ma'In Hot Springs Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ma'In Hot Springs Luxury resort with full-service spa and free valet parking ![View from property](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/e132b078.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (JOD 15 per person)](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/477c18c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/f29e1477.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/d055d0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/3a626b99.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ma'In Hot Springs offers a peaceful retreat with lush gardens and an outdoor pool lined with sun loungers. Visitors can book rejuvenating treatments like hot stone massages at the spa or get recommendations from the helpful staff about exploring nearby attractions. 8.0 Very good ## Popular amenities - - Bar - Pool - Breakfast available - Room service - Gym ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=524919&PinnedHotelID=524919&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/42aefd72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Sofa bed - twin Premium bedding Bidet Private bathroom - 474 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/eb3cf6da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Sofa bed - twin Premium bedding Bidet Private bathroom - 474 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/1000000/530000/525000/524919/32020d1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Sofa bed - twin Separate bedroom Premium bedding Bidet - 581 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMaIn-Hotels-MaIn-Hot-Springs.h524919.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMaIn-Hotels-MaIn-Hot-Springs.h524919.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.60846%2C35.60702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dVyMmkYaa6yNvMzFIWTqf8Rw_ew=) Sowayma, 17173, Dead Sea North, Ma'In #### What's nearby - Dead Sea Panoramic Complex - 10 min drive - 4.2 miles - Amman Beach - 23 min drive - 11.6 miles - King Hussein Bin Talal Convention Center - 25 min drive - 13.5 miles - Ma'in Hot Springs - 32 min drive - 15.5 miles - Mount Nebo - 48 min drive - 24.2 miles #### Getting around - Amman (AMM-Queen Alia Intl.) - 62 min drive #### Restaurants - ‪Starbucks - ‬27 min drive - ‪At The Springs Restaurant - ‬2 min walk - ‪פדי סנטר - ‬27 min drive - ‪Amstel Party - ‬25 min drive - ‪Zaitona - ‬20 min drive ## About this property ### Ma'In Hot Springs Luxury boutique resort Take advantage of a corner/local shop, a terrace and a garden at Ma'In Hot Springs. Indulge in a massage, a body scrub and a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a library. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), express check-out and express check-in - A children's club (surcharge), a lift and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All 97 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with separate baths/showers and bidets - Flat-screen TVs with cable channels - Balconies or patios, electric kettles and daily housekeeping ## Similar properties ![2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8410000/8402000/8401907/1407990c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Dead Sea Resort & Spa Sweimeh - Pool - Spa - Kids pool - Parking included 8.4 Very good 806 reviews £109 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8401907&PinnedHotelID=8401907&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/160000/150600/150523/ebff5479.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Dead Sea Jordan Sweimeh - 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23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=2918218&PinnedHotelID=2918218&HadPinnedHotel=true®ionId=-1&adults=2) ![3 indoor pools, 3 outdoor pools, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/5000000/4250000/4249300/4249282/1dafd1fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Jordan Dead Sea Resort & Spa by IHG Sweimeh - On private beach - Pool - Hot tub - Spa 7.8 Good 447 reviews £92 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4249282&PinnedHotelID=4249282&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3900000/3894000/3893957/w1190h592x0y0-4cfd8d45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dead Sea Spa Hotel Sweimeh - On private beach - Pool - Breakfast included - Spa 7.8 Good 455 reviews £75 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3893957&PinnedHotelID=3893957&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1490000/1489600/1489538/3d4506ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Ishtar Dead Sea Sweimeh - On private beach - Pool - Spa - Kids pool 9.0 Wonderful 1,001 reviews £182 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1489538&PinnedHotelID=1489538&HadPinnedHotel=true®ionId=-1&adults=2) ![Birthday party area](https://images.trvl-media.com/lodging/99000000/98440000/98431600/98431538/dcfed14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PORTO & ALMIRA BEACH Sweimeh - Pool - Kids pool - Free WiFi - Restaurant 8.6 Excellent 43 reviews £102 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=98431538&PinnedHotelID=98431538&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools](https://images.trvl-media.com/lodging/17000000/16310000/16301000/16300957/922d99a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand East Hotel - Resort & Spa Dead Sea Sweimeh - Pool - Breakfast included - Spa - Kids pool 6.6 152 reviews £81 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=16300957&PinnedHotelID=16300957&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 1 King Bed with Sofa bed, Sea View | Free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91751100/91751012/9c668c89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto Dead Sea Sweimeh - Pool - Kitchen - Parking included - Free WiFi 7.2 Good 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=91751012&PinnedHotelID=91751012&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free secured self parking on site - Free secured valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JOD 15 for adults and JOD 10 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Children's club - Full-service spa - Gym - Library - Outdoor pool - Playground - Steam room ### Family friendly - Children's club (surcharge) - Grocery/convenience store - In-room cot - In-room sofa bed - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot/mineral springs - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - Lift ### More - Banquet hall ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) - Twin sofa bed ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for JOD 50.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JOD 15 for adults and from JOD 10 for children - Rollaway bed fee: JOD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Evason Hot Springs Evason Hot Springs Hotel Evason Hot Springs Hotel Ma'In Evason Ma'In Evason Ma'In Hot Springs Hot Springs Ma'In Ma'In Evason Ma'In Hot Springs Ma'In Hot Springs Evason Ma'In Springs Ma'In Hot Springs Hotel Ma'In Hot Springs Hotel Dead Sea Ma'In Hot Springs Dead Sea Ma'In Hot Springs Resort Ma'In Hot Springs Ma'In Ma'In Hot Springs Resort Ma'In Hot Springs Resort Ma'In ## Frequently asked questions ### Does Ma'In Hot Springs have a pool? > Yes, this property has an outdoor pool. ### Is Ma'In Hot Springs pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ma'In Hot Springs? > Self-parking and valet parking are free at this property. ### What time is check-in at Ma'In Hot Springs? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. ### What time is check-out at Ma'In Hot Springs? > Checkout is at noon. ### Where is Ma'In Hot Springs located? > Situated in Ma'In, this luxury resort is 4.4 mi (7 km) from Dead Sea Panoramic Complex and within 16 miles (25 km) of Ma'in Hot Springs and King Hussein Bin Talal Convention Center. Amman Beach and Madaba Archaeological Park are also within 20 miles (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ma'In Hot Springs Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 151 8 - Good 79 6 - Okay 44 4 - Poor 13 2 - Terrible 27 ### 8/10 Good #### Dominique 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hot spring ##### Dominique Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tracy 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience Amazing experience. Can see and hear waterfalls from your room. Staff were fabulous and place spotless ##### Tracy Stayed 1 night in Mar 2024 ### 4/10 Poor #### Saed 23 Aug 2025 Disliked: Staff & service Two t ##### Saed Stayed 1 night in Aug 2025 ### 6/10 Okay #### Phil 24 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was lovely and generally hotel was good, but springs & pools pretty disappointing. Lovely meal, after we insisted we didn't want the buffet. ##### Phil Stayed 1 night in Sep 2023 ### 8/10 Good #### Nasser 19 Aug 2024 Liked: Staff & service I liked everything except the tv is old fashioned and the channels are old. ##### Nasser Stayed 1 night in Aug 2024 ### 2/10 Terrible #### mohamad 31 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A 1 star hotel ##### mohamad Stayed 1 night in Oct 2025 ### 10/10 Excellent #### AHMAD ABDEL 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Khalil from the brown bar was amazing , funny conversations amazing vibes great food I recommend the crispy chicken . The buffet is also amazing too much variety is available. The spa is amazing … Majed from reception is also very nice. Over all everything is beautiful ##### AHMAD ABDEL Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Kimberly 31 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Old and needs to be renovated. They tried to put us in a regular room after we booked a suite. Then gave us a dirty suite. The pool was gross we ended up leaving and won’t even stay the night ##### Kimberly Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Audrey 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe séjour Superbe séjour dans cet hôtel perdu au milieu de la nature. Les chambres sont spacieuses et la vue depuis la piscine et le restaurant est sublime. Idéal pour se ressourcer grâce à un personnel au petit soin. Je recommande ! Seul bémol, la faible connexion wifi. ##### Audrey Stayed 1 night in May 2025 ### 6/10 Okay #### philippe 18 May 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### cher pour la prestation Hotel désuet qui a du être beau par le passé, literie inconfortable, ménage laissant à désirer. Dommage car le site est sympathique. ##### philippe Stayed 2 nights in May 2025 ### 6/10 Okay #### Mark 13 May 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service Solid property could be so much better with some tweaks and a deep cleaning… ##### Mark Stayed 1 night in May 2025 ### 2/10 Terrible #### Waseem 7 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Not save not clean and they didn’t like my reserve an Expedia because they need to increase the price and they did so I paid $200 extra ##### Waseem Stayed 1 night in Apr 2025 ### 10/10 Excellent #### AHMAD ABDEL 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The water falls are amazing it’s a relief for your body and the hotel amenities and water fall close at 10 but the main public one the natural it no longer stays avaible for public so it becomes private for the hotel guests so that’s a very good perk imagine staying under the water fall at night alone it’s a really good perk. Room service is also amazing and the buffet for lunch and breakfast is super. There’s also a super market outside in the public u can get small chips, nuts and fruits not alot security at hotel won’t let u because it’s their policy but they are so nice. Very special thanks for the spa, and the reception team especially mr Majed. ![](https://a.travel-assets.com/ugc/hotel-reviews/8daf11a4-9dd5-4c31-a27c-b514b0f20ca1-1746505952633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7dccbaac-f0d4-4254-bf91-63d9db3fa24a-1746505953375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe773110-10d2-4bd2-b7cb-08a2475253b9-1746505997476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cccc5c83-a616-41bf-9805-1a49b69a75f1-1746505995584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### AHMAD ABDEL Stayed 1 night in Apr 2025 ### 6/10 Okay #### AHMAD M 14 Apr 2025 Bathroom was not very clean ##### AHMAD M Stayed 1 night in Apr 2025 ### 6/10 Okay #### Cristian 3 Apr 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities für den preis sehr schlechte service und laut bis 1 Uhr Morgens, keine EU Steckdose und wurde von Rezeption auch nicht gebracht, auf die Terrasse darf man nicht sitzen wenn mann A la Carte Menü bestellen möchte, nur mit Buffet darf mann und ist sehr teuer. ##### Cristian Stayed 1 night in Mar 2025 ### 8/10 Good #### Klaus 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tolles Hotel, doch Klimaanlage in ganzem Hotel wird erst zum 01.April frei geschalten. Schlafen war eine Herausforderung bei zu warmem Zimmer. Fenster konnten nicht aufgelassen werden da Moskitos nur darauf warten. ##### Klaus Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Summer 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning views, friendly staff, relaxing environment and deltoid! ##### Summer Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Rafat 20 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible Experience – Dishonest Staff & Poor Service I had an extremely disappointing stay at this hotel, mainly due to the unprofessionalism and dishonesty of the supervisor, Mohammad. From the start, the service was unwelcoming and unhelpful, but the worst part was how Mohammad blatantly lied about our situation. He falsely claimed that we were trying to fit more than two people in our room, which was completely untrue. Instead of addressing our actual concerns, he chose to fabricate a story, making the situation even more frustrating. It’s shocking that a supervisor would behave this way, especially when guests expect honesty, respect, and good customer service. Beyond this, the overall experience at the hotel was far below expectations. The staff was dismissive, and it was clear that guest satisfaction was not a priority. I would strongly advise against staying here if you value honesty, professionalism, and a stress-free stay. I hope the management takes a serious look at their staff and improves their service because, as it stands, I would never return and would not recommend this hotel to anyone. ##### Rafat Stayed 1 night in Mar 2025 ### 8/10 Good #### Mahmoud 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast and dinner were great even though i had to pay 20 Jod extra for dinner each person. ##### Mahmoud Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Benjamin 13 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Comfortable one night stay at this hotel. Staff are very helpful. Great views of the waterfall. Secure area and has plenty of space to park. Had a very good sleep! ![](https://a.travel-assets.com/ugc/hotel-reviews/7E86AD46FE79849F5D01E092DE6BB47E5EFE82DE1710355788443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B4810E29F42ADFD0EA4F3A85A5838CBFC487F02B1710355791013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Benjamin Stayed 1 night in Mar 2024 ### 6/10 Okay #### sami 24 Jan 2024 Liked: Amenities Property is very basic and not kept up I would say. ##### sami Stayed 1 night in Jan 2024 ### 10/10 Excellent #### S 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The setting is lovely and the hot waterfall was a magical experience. ##### S Stayed 1 night in Nov 2023 ### 8/10 Good #### Keiran 29 Sept 2023 Liked: Staff & service, property conditions & facilities The hotel staff were very helpful and although very isolated the hotel was a good base for trips to the Dead Sea. The springs were dirty and rubbish left lying around, but that says more about the other visitors than the hotel. ##### Keiran Stayed 2 nights in Sep 2023 ### 6/10 Okay #### LEMLEM 16 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The resort is not exactly as advertised. The bathroom tiles (floor and wall tiles) are old and moldy. We booked a suite with balcony, and everything is falling apart (the chairs, door, desk, phone, tables, and lamps). The waterfall pool is nice, but you can't see the bottoms of the pool and the external tile is moldy. The hotel needs a facelift. We booked a room with two beds, but they gave us one bed. We asked one of the managers for a room with 2 beds, but they suggested one of us sleep on the bed and the other on the sofa until a room with two beds is available. We never got a room with two beds. Some of the staff lack professionalism and they use the hotel to advertise their own businesses. The head of guest relations services was very rude (I think his name is Fares). From the moment we arrived, he spent 19 minutes to talk to us about his personal beauty products business and Spa. He offered to take us to his place of business so we can buy stuff from his store. We asked him if the hotel offers spa services, and he told us it's too expensive. He also provided us a list of his services that included: - Round trip to the Dead Sea for 100JD. - Drop off to Rainbow Street from the hotel and back for about for 85JD - He offered to Take us to the Airport for 85JD (one way). We asked him if the hotel offer shuttles/car services and he said the hotel has two cars, but it's not free. We asked for the price list of the hotel's car services but he declined. He suggested we ut ##### LEMLEM Stayed 9 nights in Sep 2023 ### 2/10 Terrible #### Antonio 20 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Il contesto naturalistico in cui si colloca la struttura è paradisiaco con cascate di acqua calda che circondano l’hotel in un habitat desertico. Questo è davvero meraviglioso. La struttura, però, è vecchia, non manutenuta è veramente sporca. La piscina di acqua termale è in uno stato di abbandono con melma nel fondo. Anche la piscina della Spa, a cui si accede solo pagando un extra costo anche se si è clienti dell’hotel, è veramente sporca. Peccato perché avrebbe tutte le potenzialità per essere un posto divino, ma mancano pulizia e manutenzione. Anche il livello del cibo proposto è scarso. ##### Antonio Stayed 1 night in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Wadi Rum UFO Luxotel - Campsite](https://www.expedia.co.uk/Wadi-Rum-Hotels-Wadi-Rum-UFO-Luxotel-Campsite.h36323970.Hotel-Information) > > [Hotels in Finland](https://www.expedia.co.uk/Destinations-In-Finland.d58.Hotel-Destinations) > > [Gloria Izaro Club Hotel](https://www.expedia.co.uk/Tias-Hotels-Gloria-Izaro-Club-Hotel.h6955562.Hotel-Information) > > [Mövenpick Resort Petra](https://www.expedia.co.uk/Wadi-Musa-Hotels-Movenpick-Resort-Petra.h79148.Hotel-Information) > > [Petra Bubble Luxotel](https://www.expedia.co.uk/Wadi-Musa-Hotels-Petra-Bubble-Luxotel.h28949628.Hotel-Information) > > [Hilton Dead Sea Resort & Spa](https://www.expedia.co.uk/Sweimeh-Hotels-Hilton-Dead-Sea-Resort-Spa.h8401907.Hotel-Information) > > [Wadi Rum Bubble Luxotel](https://www.expedia.co.uk/Wadi-Rum-Hotels-Wadi-Rum-Bubble-Luxotel.h39085381.Hotel-Information) > > [Hotels in Richmond](https://www.expedia.co.uk/Richmond-Hotels.d6144808.Travel-Guide-Hotels) > > [Aladdin Camp](https://www.expedia.co.uk/Wadi-Rum-Hotels-Aladdin-Camp.h41361435.Hotel-Information) > > [Wadi Rum Dream Camp](https://www.expedia.co.uk/Wadi-Rum-Hotels-Wadi-Rum-Dream-Camp.h38313549.Hotel-Information) > > [Hasan Zawaideh Camp](https://www.expedia.co.uk/Wadi-Rum-Hotels-Hasan-Zawaideh-Camp.h21056512.Hotel-Information) > > [Holiday Inn Resort Dead Sea by IHG](https://www.expedia.co.uk/Sweimeh-Hotels-Holiday-Inn-Resort-Dead-Sea.h2918218.Hotel-Information) > > [5 Star Hotels in Sidari](https://www.expedia.co.uk/5Star-Sidari-Hotels.s50-0-d6051477.Travel-Guide-Filter-Hotels) > > [Crowne Plaza Jordan Dead Sea Resort & Spa by IHG](https://www.expedia.co.uk/Sweimeh-Hotels-Crowne-Plaza-Jordan-Dead-Sea-Resort-Spa.h4249282.Hotel-Information) > > [Al Manara, a Luxury Collection Hotel, Saraya Aqaba](https://www.expedia.co.uk/Aqaba-Hotels-Al-Manara.h20958568.Hotel-Information) > > [Hotels in Saint-Tropez](https://www.expedia.co.uk/Saint-Tropez-Hotels.d500127.Travel-Guide-Hotels) > > [Wadi Rum Bubble Luxotel - Campsite](https://www.expedia.co.uk/Wadi-Rum-Hotels-Wadi-Rum-Bubble-Luxotel-Campsite.h36275651.Hotel-Information) > > [Memories Aicha Luxury Camp](https://www.expedia.co.uk/Aqaba-Hotels-Memories-Aicha-Luxury-Camp.h25606785.Hotel-Information) > > [JAZ Fayrouz](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Fayrouz-Resort.h10413.Hotel-Information) > > [Discovery Bedu](https://www.expedia.co.uk/Wadi-Rum-Hotels-Discovery-Bedu.h16021152.Hotel-Information) > > [Mövenpick Dead Sea Jordan](https://www.expedia.co.uk/Sweimeh-Hotels-Movenpick-Resort-And-Spa-Dead-Sea.h150523.Hotel-Information) > > [Kempinski Hotel Ishtar Dead Sea](https://www.expedia.co.uk/Sweimeh-Hotels-Kempinski-Hotel-Ishtar-Dead-Sea.h1489538.Hotel-Information) ### Flights > [British Airways Cape Town (CPT) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-cape-town-intl-to-heathrow/ba/cpt/lhr) ### Cars > [Car hire in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey.d55539.Car-Hire-Destinations) ### Packages > [London Holidays](https://www.expedia.co.uk/London.d178279.Holidays-City-Breaks) ### General > [Visit Metz](https://www.expedia.co.uk/Metz.dx8885) > > [Visit Temu](https://www.expedia.co.uk/Temu.dx6168461)