Reception

Reviews of Residhotel Lyon Lamartine

Residhotel Lyon Lamartine
11 avenue Victor Hugo, Tassin-la-Demi-Lune, Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 543 reviews" "
Rating 8 - Good. 237 out of 543 reviews" "
Rating 6 - Okay. 105 out of 543 reviews" "
Rating 4 - Poor. 36 out of 543 reviews" "
Rating 2 - Terrible. 25 out of 543 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ivana

Liked: Cleanliness, amenities, property conditions & facilities
Great transport links, great studio, clean with everything you need.
Stayed 4 nights in Mar 2024

8/10 Good

Gillian

Liked: Cleanliness, room comfort
Great for one night.
Very convenient stop over on the journey south through France. Mini kitchen in room served our needs. Spacious room. Very comfortable bed. The lady overseeing breakfast was efficient but not very friendly.
Stayed 1 night in Dec 2023

6/10 Okay

Adelfa

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Douglas

Stayed 1 night in Aug 2023

8/10 Good

Boden

Liked: Cleanliness, amenities, property conditions & facilities
I thought the front desk staff were lovely

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, room comfort
Good value but basic.
The location is very good. I think the carpet in the room is looking a bit tired, a thorough cleaning may help. The room overall is clean but in need of an upgrade. Staff are very friendly and good transport links.
Stayed 5 nights in Mar 2023

2/10 Terrible

William

Stayed 2 nights in Dec 2021

10/10 Excellent

Liette

Liked: Cleanliness, room comfort
Visite à Lyon
Perfect, well located. Staff friendly and very helpfull
Stayed 2 nights in Oct 2021

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort
Worst placé from our 30 days trip
Dirty parking dirty and filthy hallways stinky cigarette
Stayed 3 nights in Sep 2021

10/10 Excellent

Gerelchimeg

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from reception on 12 Oct 2020
Bonjour, nous sommes ravis d'apprendre que votre séjours s'est bien passé et espérons vous revoir très prochainement dans notre établissement. cordialement

6/10 Okay

RAFIK

Business traveller
Disliked: Cleanliness
Hot water was not constant. Internet was speedy enough
Stayed 6 nights in Sep 2019

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly spacious bath air con kitchen comfortable
I have stayed here a few times and during heat the rooms are big and we'll air conditioned. I even get a bath. Bus outside to tail and metro is convenient
Stayed 1 night in Jul 2019

8/10 Good

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean accomodations
Nice and easy check in. Man at the counter was very friendly. A good walk from the bus station, if not in shape I would recommend the metro. Simple and clean accomodations.
Stayed 1 night in Jul 2019
Response from Manager on 17 Aug 2019
Many thanks for your remarks. With the pleasure to welcoming you once again at Residhotel Lamartine Yours faithfully

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
False advertising. What you get is not what is depicted by the pictures. Do not stay here.
Stayed 7 nights in Jun 2019
Response from Emma, Service Qualité on 16 Jul 2019
Dear Guest, We are sorry to read that you did not enjoy your stay here. However, we do not understand your comment about the pictures as they were taken recently and depict our residence as it is today. We invite you to contact our customer service to let us know exactly what disappointed you. Our contact information is available on our website, in the "Contact us" tab. While awaiting your email; Kind regards, Emma, Service Qualité

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a heatwave great air conditioning and larger than average space
Stayed 1 night in Jun 2019

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baths available in clean good sized apartment
Quiet area buses nearby for city nice to have a bath
Stayed 1 night in Feb 2019
Response from the front desk on 11 Apr 2019
Thank you for your comment, we are happy that you have appreciate your stay and hope to see you soon in our hotel

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Comfortable and quiet
Stayed 1 night in Feb 2019
Response from the Front Desk on 4 Mar 2019
Hello, thank you very much for your comment. We hope to see you soon in our hotel. Best regards the Front Desk

8/10 Good

paul

Liked: Cleanliness, staff & service
Good value
Stayed 4 nights in Feb 2019
Response from Front desk on 13 Feb 2019
thank you for your comment, we hope to see you again in our hotel, best regards

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
Value for money
Good value for money, quiet
Stayed 2 nights in Jan 2019
Response from front desk on 13 Feb 2019
thank you for your comment we appreciate your feedback. We hope to see you soon in our hotel best regards.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price as proposed. Quite a good breakfast.
Stayed 1 night in Jan 2019
Response from front Desk on 13 Feb 2019
Thank you for your comment, we hope to see you again in our hotel

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location if you have a car
Stayed 14 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Forna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 9 Sept 2016
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour dans notre Résidence. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Residhotel Lyon Lamartine. Très cordialement. Nathalie – Service Qualité

8/10 Good

Verified traveller

8/10 Good

Ana, Totowa, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, not so great neighborhood.
We were on a two week road trip through Europe and selected this hotel since it was on our back from Barcelona. The room was great, it has a kitchenette, a very nice size bathroom, very comfortable bed and great air conditioner. It also offered free parking and it was an overall great value. The only negative was that it was not in a very nice neighborhood.

8/10 Good

Edward, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best affordable hotel in Tassin-en-Demi-Lune, Lyon
Easy check-in, check-out. Comfortable. Restaurants and take-away food near-by. Fully equipped kitchenette.
Response from GATEAU CELINE on 16 Mar 2016
Dear guest, We would like to thank you for the time you have taken to share your experience and we are glad to read that you enjoyed your stay at Résidhotel Lamartine. We hope we will have the pleasure to welcome you again for another stay in Lyon. Yours Sincerely, Gateau Céline Manager

6/10 Okay

Jerome, Montreal

Short Term Only
It was ok, there is the TV which is really really small, it`s not a real shower, the washer, there is only 1 so sometimes you have to wait. Dryer does not work properly as I wasn`t able to get my clothes dry completly.

6/10 Okay

Ratina

Liked: Staff & service, room comfort
Way too far!!
Unfortunately that hotel is far away from everything no shop or restaurant near by! Room are okay

6/10 Okay

Joe12

Disliked: Cleanliness, staff & service, room comfort
Just ok
Needs to clean the rooms more often and provide better towel service . Staff needs to be friendlier .

8/10 Good

Emily, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
The hotel itself is great - friendly service, with staff able to speak English, comfortable beds and clean facilities. Be aware that reception is closed for lunch between 12.30 and 14.00, so if you arrive at this time you are unable to check in (we arrived at 13.30 and had to wait for 30 minutes). However the location for us was not ideal. The train you get from the airport takes you to Gare de Part Dieu, to then get to the hotel involved two metro lines and a bus.

4/10 Poor

francisco guerra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
awful location
good value but thats it basically ...everywere you go you must walk 15 minutes for the metro or get the bus..

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town
A fair way from the tourist destinations, the hotel is in a commercial area within walking distance of the railway station. It is a little hard to find and lacks places to eat in the nearby area. Clean with helpful staff they happily changed our room when the previous guest had smoked in a non smoking room.

8/10 Good

Verified traveller

Value & practical
I have stayed several times and it's conveniently located. Practical with the little kitchen (especially in summer as european cheaper hotels rarely have a fridge).

6/10 Okay

Verified traveller

Convenient & budget friendly

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Residhotel Lyon Lamartine
This place is very hard to find, the sat nav does not recognize the address number of this hotel and resulted in a stressful drive in the opposite direction for a while in peak hours and took forever to turn around. They charged 8.00 euro for parking even though it is really inconveniently located outside Lyon city centre. Do not stay here without a car. Man at reception desk was rude, studio was nice, but outdated although the bathroom was really nice. There's nothing really special about this place and we would recommend staying in city centre next time if you're being charged for parking anyway. Okay for just one night stay though.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residhotel, Lyon
For price paid this was a perfectly acceptable hotel for our overnight stay. The reception was helpful directing us to a restaurant for our evening meal and directing us to the hotel car park. The hotel was quite hard to find as it was behind another building. It was located just off the motorway and we would recommend it for an overnight stay on the way to the South of France.

10/10 Excellent

Kenneth, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Lyon
Nice comfortable place, would be excellent for someone on an extended stay. Convenient to major roadways. Wouldn't be your first choice if you wanted to stay in the center of things, but sometimes you don't want or need that, and it was perfect for me.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
My only complaint about the hotel
My only complaint about the hotel is a lack of WiFi. I really needed wifi access and their advertisement stated they included wifi but it cost more to have it and involved using a cable which my computer did not have a port for. My computer could only operate on wireless.

8/10 Good

TAYEB

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Kenza

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Appartement un peu bancal dans sa globalité, le frigo est bancal, tout comme la chasse d’eau, le lit, les planches qui servent de tables de chevet, éviers qui s’ouvrent bizarrement et le robinet de la salle de bain qui est mal fixé donc on est obligé de le tenir pour modifier la température et l’intensité, les plaques électriques n’ont aucune information, on ne sait pas quelle plaque on allume ni à quelle intensité, la télé rayée. Le chauffé serviette qui n’a pas d’indication. Et l’insonorisation dans le couloir laisse à désiré. Mais globalement le séjour s’est bien passé.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Sejour
Toujours au top !
Stayed 1 night in Jan 2024

8/10 Good

Ben

Liked: Cleanliness, room comfort
Quelques problèmes techniques
Un peu déçu cette fois ci la poignet fenêtres était casser on était a 17 degré dans la chambre un c’est bien gelé
Stayed 1 night in Jan 2024

8/10 Good

Donato

Liked: Cleanliness, room comfort
Ultimo dell’anno a Lione
La struttura è’ datata ma nonostante tutto ha tutti i confort necessari. Il rapporto qualità prezzo è’ ottimo. Nei dintorni si trovano parcheggi gratuiti. La zona è’ comoda per visitare Lione. Tra le note dolenti c’è il fatto che in tre giorni non sono mai passati a fare le pulizie e che il sistema della temperatura interna era un po’ macchinoso e non funzionava benissimo
Stayed 3 nights in Dec 2023

10/10 Excellent

dmitrii

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

HASSAN

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Sehr gute Unterkunft
Wir hatten einen sehr guten Aufenthalt in diesem Hotel. Es ist zwar nicht zentral liegend, man kann aber das Zentrum sehr leicht und schnell mit ÖPNV erreichen. Unsere Wohneinheit war sauber und geräumig. Trotz einer Autobahn in der Nähe war es ruhig. Wir schliefen sehr gut da. Ausser Salz in der Kochnische fehlten uns nichts.
Stayed 4 nights in Dec 2023

10/10 Excellent

joseph

Stayed 2 nights in Dec 2023