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Reviews of NH Lyon Airport

4 out of 5
NH Lyon Airport
Terminal 1, BP 202, Colombier-Saugnieu, Rhone

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1001 reviews" "
Rating 8 - Good. 278 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great to get a good sleep before flying out and avoiding the morning rush to get here from downtown.
Stayed 1 night in Mar 2024
Response from Guillaume P, Service Qualité on 26 Mar 2024
Dear Jean Marc,What a pleasure to read you !As you say so well, the privileged location of our hotel within Saint-Exupéry airport is an asset.We look forward to welcoming you again to NH Lyon Airport.Best regards,Guillaume PService Qualité

10/10 Excellent

elaine, Cartmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the airport. Would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right at the airport, nice room and very comfortable bed. Too bad I only had a very short stay there.
Stayed 1 night in Feb 2024
Response from Guillaume P, Service Qualité on 11 Mar 2024
Dear Grazielle,What a superb comment that honors us !We are delighted to have met your expectations, and would be delighted to welcome you back to extend your experience at the NH Lyon Airport.Best regards,

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for overnight stay with early flight
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My intention was to get someplace close to the airport. You can literally walk 100 yards on a walkway right to terminal 1 which is where my flight back to the states was located. It was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Liked: Property conditions & facilities
Accommodating and responsive! Nice comfortable rooms.
Stayed 1 night in Feb 2024
Response from Guillaume P, Service Qualité on 27 Feb 2024
Dear Victoria,Thank you for sharing your experience in our hotel, we are delighted that our services met your expectations.Looking forward to welcoming you again to NH Lyon Airport,Best regards

10/10 Excellent

Takenori

Stayed 1 night in Jan 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Francis

Travelled with partner
The beds were so hard that we spent a restless night. Unable to sleep but for short sporadic periods.
Stayed 1 night in Jan 2024
Response from Guillaume P, Service Qualité on 16 Jan 2024
Dear Francis,We thank you for sharing your experience in our establishment, we are sorry to read that the comfort of the beds, which were completely changed over the last year, was not to your liking. However, we hope to welcome you again during your next stay in Lyon.Sincerely,

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, simple and elegant, and efficient staff for a short 1 night stay
Stayed 1 night in Jan 2024
Response from Guillaume P, Service Qualité on 10 Jan 2024
Dear Philippe, What a pleasure to read your superb comment, we do everything we can every day to provide exceptional service and a memorable experience to our guests, and your feedback is a huge satisfaction for the entire team. We wish you a very happy new year, hoping to welcome you again soon. Guillaume P Service Qualité

10/10 Excellent

Laurent

Stayed 1 night in Jan 2024

10/10 Excellent

Martine

Stayed 1 night in Jan 2024

10/10 Excellent

Amelia

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Leandro

Stayed 1 night in Dec 2023

8/10 Good

Franklin, Albany

Stayed 1 night in Dec 2023

10/10 Excellent

Frederic, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gerard Jack, Laguna Niguel

Disliked: Cleanliness
when you exit out of the tower is so dirty
Stayed 1 night in Dec 2023

8/10 Good

Miloud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue was the price. They could lower it.
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023

10/10 Excellent

Franklin, Albany

Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique! Accueil incroyable!
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for late flights inbound or early outbound. Good restaurant, nice rooms. Walkable to Terminal and 5 minute bus ride to Car Rental locations.
Stayed 1 night in Dec 2023

10/10 Excellent

Louis, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good dinner and breakfast. Very clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilties and pleasant staff.
Stayed 1 night in Nov 2023

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, overpriced bar and restaurant
Lovely hotel, but bar and restaurant are ridiculously priced. 11.90 for a beer. You are a captive audience so they charge what they want.
Stayed 1 night in Nov 2023

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early flight
Convienient location for an early flight
Stayed 1 night in Nov 2023

8/10 Good

Yves, West Vancouver

Liked: Cleanliness, staff & service, amenities
Love the convenience and the cleanliness of this particular hotel. Service is excellent and literally steps away from arrival, this hotel is a natural stop in a long trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near aiport
Very good location. Easy check in and check out. 2mn walk from airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff. Good breakfast. Didn’t try dinner. I would, if I stay few days.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Superb location. Just in front of the airport building. Breakfast was excellent.
Stayed 1 night in Oct 2023

8/10 Good

Dominic S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from staff who recognized us
One staff member in particular helped to make this stay a memorable on. He made sure that all of our needs were attended to and made sure the other staff understood that we were "regulars". We are very appreciative
Stayed 1 night in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great staff
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Stayed 1 night in Oct 2023

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Yves, West Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Vickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Is a great place to stay if you have an early flight. Very comfortable and well laid out.
Stayed 1 night in Oct 2023

2/10 Terrible

Almas, Almaty

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No direct access to departure level, inconvenient escalator to climb with luggage. Horrible security zone, missed my flight after spending an hour there.
Stayed 1 night in Oct 2023

10/10 Excellent

Allen, Dripping Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport terminal. Great stay if you are flying out the next day.
Stayed 1 night in Oct 2023

8/10 Good

nelsha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it had 3 different quality, and price, hotels within walking distance, had a couple of dining options, and was in close proximity to the train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
property is literally across the street from the airport. you can’t beat the convenience of coming out of the airport and arriving at your hotel.
Stayed 1 night in Oct 2023