Reception

Reviews of Euphoria Hotel

3 out of 5
Euphoria Hotel
No. 598, Zhongzheng Road, Lukang, Changhua County

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 3 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in May 2024
Response from The Euphoria on 15 May 2024
Dear Wei,Thank you for choosing Euphoria and sharing your accommodation experience in Euphoria. We're looking forward to seeing you again!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well designed, the outstanding breakfast will set you up for the day
Stayed 1 night in Mar 2024
Response from 客務部 Cliff on 9 Mar 2024
Dear Trevor, thank you for choosing Euphoria, meanwhile thank you for sharing your accommodation experience in Euphoria, let more traveler know how much we focus on best service quality. Your compliment gives great support and encouragement to our entire team, sincerely hope you can come to visit Lukang next time, Euphoria surely can make you feel home always from home.

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Euphoria is a great hotel for a small town like Lukang. It is very well appointed and even have a gym that’s quite sufficiently equipped, and it has on-site self service laundry facility. Great friendly staff and they keep the place very clean. I’d come back and stay if my travels take me this way again.
Stayed 3 nights in Mar 2023
Response from 客務部 on 2 Apr 2023
Dear DANIEL, thank you for choosing Euphoria, meanwhile thank you for sharing your accommodation experience in Euphoria, let more traveler know how much we focus on best service quality. We will continue effort to provide the best quality of living and thank you for coming. Looking forward to serve you, Regard.

8/10 Good

SING HAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便前往老街
Stayed 1 night in Feb 2024
Response from 客務部 TONY on 26 Mar 2024
親愛的SING HAN 貴賓 您好 :首先很感謝您選擇入住澄悅酒店,並且特別分享您的住宿經驗,也願意留下您寶貴的意見,您的肯定給予我們整個團隊很大的支持與鼓勵,我們也衷心期盼您下次來到鹿港旅遊,能夠再次感受澄悅酒店為您帶來的賓至如歸感受。

8/10 Good

Ching-Shu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質很好的飯店
櫃檯人員服務與整體環境都很好,2/15退房時,櫃檯小姐還很親切的提醒我們車子可以停到地下室,非常感謝!
Stayed 1 night in Feb 2024
Response from 客務部 TONY on 26 Mar 2024
親愛的Ching-Shu 貴賓您好: 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務,非常謝謝您對櫃檯人員服務的讚許,我們會持續努力,提供旅客更優質的住宿品質,您的肯定給予我們整個團隊很大的支持與鼓勵,我們也衷心期盼您下次來到鹿港旅遊,能夠再次感受澄悅酒店為您帶來的賓至如歸感受。

10/10 Excellent

MINDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
浴室的規劃無法真正乾濕分離,員工辦理入住時因為房間未整理好需要我們等待,但休息的空間很狹窄,房間釋出也沒有來主動告知我們,其他的部分都很棒!
Stayed 1 night in Feb 2024

8/10 Good

Lu-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離老街近,房間也乾淨,停車位不多附近有免費停車場,唯一美中不足洗手枱是開放式,很容易潑出到地板,浴室乾濕分離也沒有門,怪怪的
Stayed 1 night in Jan 2024
Response from 客務部 TONY on 26 Mar 2024
親愛的Lu-Wei貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考,這次對於洗手台問題、浴室乾濕分離問題)未能符合您的期待,在此深感抱歉,立即與相關主管進行了解,針對品質加以檢討會與各相關主管討論並改善,我們會納入未來第二次裝潢加強的重點,以提供予所有房客最佳的使用品質,謝謝您提供寶貴的意見,我們會將您的寶貴意見列為改進方向。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鹿港 お勧めホテル
鹿港バス停から徒歩5分くらい、すぐに建物、ホテル看板も見える。雨が降って居なければ問題ない距離です。割と築浅、アーリーチェックインには応じず、取り敢えず荷物を預け、ホテルの無料ママチャリ自転車を借りて、街ブラ。古い街並みがある通りに。牡蠣パンケーキが有名だが、油ぎっているので遠慮、小洒落た中華カフェで昼食を摂り、15時にチェックイン(16時が指定チェックイン時間)客室7/8角部屋、ベランダ広い。白木を使い、ネオモダン和風っぽい部屋。シャワールームは仕切りが一部だけなので、トイレまで水浸し。ウオシュレット付き。仕切りスライドドアか、シャワーカーテンがあれば良いのに? 海が近いので、部屋に風も通る気持ちの良い日和のせいかも。 部屋も狭さを感じさせない、大きなハイサッシの開口窓と大きなベランダ、格子から観える借景のせい。他の部屋の清掃時ドアが開いていたときに覗いたが窓が小さい。程好い部屋数なので、他の客の煩わしさも無かった。 1階レセプションのお姉さん達もフレンドリー日本語の話せる方も、ラウンジは大きなハイテーブルとハイチェアー設置、コーヒー、冷蔵庫にはジュース、ミネラルウオーターがいつでも提供のセルフサービス。 自転車のメンテナンスが悪く、サドルのバネがオシリにあたり痛い。 私のリクエストには、ほぼ応えたのは感謝、良い旅行になった。 次泊まりたいですか?と聞かれたら、yes!
Stayed 1 night in Jan 2024
Response from 客務部 VICKY HUANG on 24 Jan 2024
Dear GUEST, thank you for choosing Euphoria, meanwhile thank you for sharing your accommodation experience in Euphoria, let more traveler know how much we focus on best service quality. We are very sorry about problem of bicycle and bathroom didn’t meet your expectation. We will immediately understand the matter with the relevant supervisors, review the quality and discuss with the relevant supervisors to improve. We will put your opinion into the future of the second decorating focus to provide the best quality of use for all tenants.Your compliment gives great support and encouragement to our entire team, sincerely hope you can come to visit Lukang next time, Euphoria surely can make you feel home always from home.この度、ご利用いただき、ありがとうございました。またのご来店をお待ちしております。

8/10 Good

YU LOU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

HSI-CHIEH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 客務部JAMES on 26 Dec 2023
親愛的Anonymous貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。再次感謝您分享如此珍貴的意見,期待與您再相見,讓我們有機會再次為您提供最好的服務!

8/10 Good

Chia Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車位不足,若能改善能大大加分
Stayed 1 night in Dec 2023

10/10 Excellent

CHUNPUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還不錯的商務飯店
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次會考慮一人睡雙床,其它都很讚
大廳、餐廳、房間 空間都非常舒適寬敞,而且乾淨 早餐buffet 食材新鮮好吃。 可惜單人床床鋪有點小,枕頭偏硬。
Stayed 1 night in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

An- Na

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 客務部 TONY on 21 Nov 2023
親愛的Anonymous 貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

10/10 Excellent

Po-li

Stayed 1 night in Nov 2023
Response from 客務部 TONY on 21 Nov 2023
親愛的Po-li貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

10/10 Excellent

Yi Ho

Stayed 1 night in Oct 2023
Response from 客務部 NICK on 23 Oct 2023
親愛的YI HO貴賓您好首先很感謝您選擇入住澄悅酒店,並且特別分享您的住宿經驗,也願意留下您寶貴的意見。期待您再次蒞臨謝謝。

8/10 Good

YI CHUN

Stayed 1 night in Oct 2023
Response from 客務部NICK on 15 Oct 2023
親愛的YI CHUN貴賓您好:首先很感謝您選擇入住澄悅酒店,並且特別分享您的住宿經驗,也願意留下您寶貴的意見。期待您再次蒞臨謝謝。

8/10 Good

YUNG YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯,會讓人想再入住
入住時獲得了免費的升等,房間非常大,寬敞舒適。設備不錯,採用免治馬桶,衛浴乾濕分離的設計,另有拉門可以隔絕廁所的熱氣進到房裡。提供瓶裝水、濾掛咖啡、3M耳塞,電視有Disney +可以在休息時看部電影。 缺點是可以聽到鄰近房間洗澡時的水聲,不過並沒有影響睡覺。另外自助早餐的品項讓人略感失望,本來讓人期待更高,但實際上項目偏少,且並沒有什麼比較特殊的菜色,雖然飯店標榜結合當地特色,但最後看到比較屬於在地的就是麵線和刈包。其他則是早餐常見的東西。 以位置來說,離老街以及古蹟區還有一小段路,但對於自駕的人很方便,飯店也有提供停車場。 總體而言,是很不錯的。飯店很漂亮,很多地方都有設計。
Stayed 1 night in Oct 2023

10/10 Excellent

Han chi

Stayed 1 night in Sep 2023
Response from 客務部 TONY HONG on 1 Oct 2023
親愛的Han chi貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Sep 2023
Response from 客務部 VICKY HUANG on 27 Sept 2023
親愛的貴賓您好:非常感謝您此次入住澄悅酒店,期待您再次蒞臨,謝謝您。

10/10 Excellent

Tin-Kwang

Stayed 1 night in Sep 2023
Response from 客務部 RAYMON on 23 Sept 2023
親愛的Tin-Kwang 貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考。非常謝謝您的讚許,我們會持續努力,提供旅客更優質的住宿品質。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MINA CHEN on 21 Sept 2023
親愛的Anonymous 貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考,我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

10/10 Excellent

Chih-Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from 客務部 VICKY HUANG on 15 Sept 2023
親愛的Chih-Lin 貴賓,您好:非常感謝您此次入住澄悅酒店,期待您下次入住,謝謝您!

10/10 Excellent

CHIH CHAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 客務部 VICKY HUANG on 15 Sept 2023
親愛的貴賓您好:非常感謝您此次入住澄悅酒店,期待您下次入住,謝謝您!

8/10 Good

Jessie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 客務部JAMES on 10 Sept 2023
親愛的JESSIE貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

8/10 Good

PIFENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 客務JAMES on 9 Sept 2023
親愛的PIFENG貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

6/10 Okay

Wen hsiang

Travelled with partner
Disliked: Staff & service
腳踏車只能借到6點,但飯店人員介紹並沒有提起 第三次詢問才發現這點⋯⋯ 原因是沒有裝車燈
Stayed 1 night in Aug 2023
Response from 客務部 VICKY HUANG on 1 Sept 2023
親愛的Wen hsiang貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考。這次對於腳踏車租借時間未能符合您的期待,在此深感抱歉,會立即與各相關主管進行討論以提供房客更佳的使用品質。再次感謝您分享如此珍貴的意見,期待與您再相見,讓我們有機會再次為您提供最好的服務!

8/10 Good

裕益

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from 客務部 NICK on 30 Aug 2023
親愛的裕益貴賓您好,我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

6/10 Okay

TUZ YIN

Disliked: Property conditions & facilities
租腳踏車的時間可以延長一些比較方便,租到21:00或22:00左右。因為停好室內停車場🅿️就不方便再開車出門逛逛了,本來想租腳踏車溜噠的,結果只有租到18:00而已,要歸還的時間上太趕了。
Stayed 1 night in Aug 2023
Response from 客務部 TONY on 29 Aug 2023
親愛的TUZ YIN 貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考,這次對於(腳踏車租借問題)未能符合您的期待,在此深感抱歉,立即與相關主管進行了解,針對品質加以檢討會與各相關主管討論並改善,我們會納入未來的會議重點,以提供予所有房客最佳的使用品質。我們會記取您的寶貴意見,持續努力改進,澄悅酒店全體員工會不斷精進,為的是帶給您更棒的住宿體驗,期待您下次的入住,謝謝您!

10/10 Excellent

Hsin-Hui

Stayed 1 night in Aug 2023
Response from 客務部 RAYMON on 27 Aug 2023
再次感謝您分享如此珍貴的意見,期待與您再相見,讓我們有機會再次為您提供最好的服務!

10/10 Excellent

懿玟

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒,力推
Stayed 1 night in Aug 2023
Response from 客務部 TONY on 23 Aug 2023
親愛的懿玟貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務,您的肯定給予我們整個團隊很大的支持與鼓勵,我們也衷心期盼您下次來到鹿港旅遊,能夠再次感受澄悅酒店為您帶來的賓至如歸感受。

8/10 Good

Hsinling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間空間舒適,床軟硬適中,但電梯只有一台,真的不方便,等待時間過長,每層雖有飲水機,但如果人多時,一下子就沒水可取,有點可惜
Stayed 1 night in Aug 2023
Response from 客務部 TONY on 14 Aug 2023
親愛的Hsinling 貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,作為我們持續不斷精進的重要參考,這次對於(電梯問題及飲水機問題)未能符合您的期待,在此深感抱歉,立即與相關主管進行了解,針對品質加以檢討會與各相關主管討論並改善,我們會納入未來第二次裝潢加強的重點,以提供予所有房客最佳的使用品質,我們會記取您的寶貴意見,持續努力改進,澄悅酒店全體員工會不斷精進,為的是帶給您更棒的住宿體驗,期待您下次的入住,謝謝您!

6/10 Okay

Yu-chI

Stayed 1 night in Aug 2023
Response from 客務部 TONY on 21 Aug 2023
親愛的Yu-chI 貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。

10/10 Excellent

SUNG-YIN

Stayed 1 night in Aug 2023
Response from 客務部 TONY on 6 Aug 2023
親愛的SUNG-YIN 貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。

8/10 Good

CHIH JUNG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建議能提供晚餐
Stayed 1 night in Jul 2023
Response from RAYMON CHANG on 30 Jul 2023
親愛的CHIH JUNG 貴賓您好:非常感謝您此次入住澄悅酒店,並且願意留下寶貴的意見,我們會將您的意見與部門主管討論,並將您的寶貴意見列為改進方向。期待與您再相見,讓我們有機會再次為您提供最好的服務!

8/10 Good

Elaine

Stayed 1 night in Jul 2023
Response from 客務部 RAYMON on 30 Jul 2023
感謝您分享如此珍貴的意見,期待與您再相見,讓我們有機會再次為您提供最好的服務!謝謝您!

8/10 Good

Peijung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
提供舒適的茶水間,有咖啡飲料和小點心,入住客房前後地方能休息補充體力吹冷氣。離開時服務人員還貼心指引無障礙坡道,避免我們提行李走階梯👍
Stayed 1 night in Jun 2023
Response from 客務部 TONY on 2 Jul 2023
親愛的Peijung貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務,非常謝謝您對服務人員的讚許,我們會持續努力,提供旅客更優質的住宿品質。

8/10 Good

Suli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境房間整體都蠻舒服又乾淨的、早餐的內容也是豐富、整體的感覺都蠻好的推薦來鹿港遊玩的人推薦可以來這邊住
Stayed 1 night in Jun 2023
Response from 客務組YORI on 1 Jul 2023
親愛的貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您特別分享在此的住宿環境與早餐的滿意,讓更多旅客知道我們著重於用心服務。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!

8/10 Good

CHIA HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from 客務部 TONY on 2 Jul 2023
親愛的CHIA HUA貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from 客務部 TONY on 2 Jul 2023
親愛的Anonymous 貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。

10/10 Excellent

MINHUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 客務部 TONY on 16 May 2023
親愛的MINHUI 貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 客務部 TONY on 16 May 2023
親愛的Anonymous貴賓您好, 感謝您選擇澄悅酒店,同時,我們也誠摯感謝您分享在此的住宿體驗,讓更多旅客知道我們著重於用心服務。我們會持續努力,提供旅客更優質的住宿品質.再次感謝您的蒞臨,我們誠摯的希望能很快的再為您服務,謝謝您!