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"A newly renovated and gorgeous hotel with friendly and helpful staff. Just steps from the funicular, this hotel was perfect for our stay in Lugano and exploring the surrounding region. The included Ticino ticket is a nice bonus but the value is in the quality and cleanliness of the rooms and beds and the premier food and drinks. I slept so well, even with a bruised ribcage. The included breakfast is really delicious with everything one could need to fill up and start the day. The restaurant and bar, Flamel, is incredible. The house cocktails are a must try that will change your perception of what a cocktail should be. The dinner is first class and every dish is a work of art. An extra special touch is the foosball table in the lobby near the bar so we could have drinks while the kids played. I can't wait to go back and stay at this hotel again!"

"Great hotel. Would love to come back for more nights."

"Good, convenient property very walkable/busable to both Lugano center and Paradiso."

"Excellent service excellent staff, excellent buffet, excellent menu. "

"Absolutely perfect in every single way possible "

"Excellent location! When you arrive at the train station, take the funicular down and as soon as you get off turn right- the hotel is in that back corner beside cafe Milano. Rooms were recently renovated, great breakfast, and friendly staff. We would definitely stay here again. "

"Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here. "

"The staff were amazing ! Thank you for making a great stay. "

"The staff were very friendly. Our room including the bathroom was exceptionally clean. Disposable slippers and still and sparkling water were provided with a surprise. Though the room was a bit pricey, I would still highly recommend it to anyone who would like to stay with a walkable distance to Lugano Station."