Search Hotels Near Lucknow Zoo, Lucknow

My Stay was at Fortune Park BBD was really good. I stayed earlier at some other 5 star hotel, but I think the Amenities and interior decorations within my Room at Fortune Park BBD were far better, it being a 4 star hotel. Overall the hotel is really good and service is also prompt. Staff is courteous.

It was very pleasant stay in Taj Lucknow.

Excellent services. Comfortable stay with all COVID-19 measures in place.

The location of the hotel is good and the staff is courteous and friendly. Although the stay was average because of couple of reasons - there was hardly any hot water for bath, it was always lukewarm and secondly on one night, the ACs were not working and we all had terrible sleep. The queen size bed for a couple with a kid is absolutely a no go!

Staff politeness was satisfactory. Cleanliness of room was not up to the mark especially during this COVID period. I had to ask for pillow cover change just after check in due to its dirtiness.

It was painful to find this hotel so far from claims found on hotels.com site. My room had blackish table-tops. As if it was not bad enough, all the surfaces were full of stains of old cups, glasses etc, evident that cleanliness of the room is the least priority of the hotel. It was too painful and difficult to believe as it claims to be a 3-star hotel. And to make things worse was its restaurant. The restaurant which was functioning had a BUFFET system going on for the guests. A buffet system where guests were allowed to help themselves with all the breakfast items like cereals, bakery items, fruits, juices and other breakfast items except the hot breakfast items- parathas, dosas, poori-bhajee etc being served by the skeleton staff whose hygiene discipline was almost NIL. They were found to be using hand gloves without changing after cleaning a table. Tables were cleaned after use of a guest with a normal wipe by the cloth hanging on their shoulders and the same gloved hands were used to bring food plates/cutlery for next guests..... What to say,,,so many things! Except for the glass partition at the front desk, the hotel was found to be so primitive in hygiene smartness. And all this at such a high tariff!!! Although, all the staff were found to be active.