Title: Hotel Schlüssel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Schlüssel Travelers can savor regional flavors at two distinctive restaurants or unwind with a drink at the cozy bar while enjoying views from the charming outdoor terrace ## Photo gallery for Hotel Schlüssel ![Terrace/patio - Hotel Schlüssel (Lucerne)](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/cd36ba13.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down duvets, in-room safe, individually decorated - Hotel Schlüssel (Lucerne)](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/96a05cab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down duvets, in-room safe, individually decorated - Hotel Schlüssel (Lucerne)](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/17fa7e78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Schlüssel (Lucerne)](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/b03fe1f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Hotel Schlüssel (Lucerne)](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/39b75dd3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Schlüssel in central Lucerne offers two restaurants with authentic regional cuisine. Enjoy meals on the charming terrace or savor local flavors at the coffee shop. In-room WiFi and multilingual staff ensure relaxation and convenience throughout your stay. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Room service - Housekeeping - 24/7 front desk £134 includes taxes & fees 19 Feb - 20 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6368747&PinnedHotelID=6368747&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/8df229d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom 9.6 Exceptional 12 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Down duvet Premium bedding Fan Blackout curtains - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom ![City view](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/19595af4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Queen Beds, Non Smoking, Private Bathroom 10.0 Exceptional 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Down duvet Premium bedding Fan Blackout curtains - City view - 323 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368747/fc336385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Down duvet Premium bedding Fan - City view - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Schlussel.h6368747.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Schlussel.h6368747.Hotel-Information) ## About the area Located in Lucerne, Hotel Schlüssel is in the city centre and near a boardwalk. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Franciscan Church and Jesuit Church are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like mountain climbing and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Lucerne. [Visit our Lucerne travel guide](https://www.expedia.co.uk/Lucerne.dx4477) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.04989%2C8.30288&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=h89QvntX8gSX9Ws3l0QXGWE4nic=) Franziskanerplatz 12, Lucerne, 6003 ### What's nearby - ![Chapel Bridge which includes heritage architecture, landscape views and a bridge](https://images.trvl-media.com/place/6067765/0f45fd2d-6260-4efe-a9b7-0a22ba0140a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapel Bridge 5 min walk \- 0.3 miles - ![Lucerne, Switzerland, View of historical buildings along riverside](https://images.trvl-media.com/place/6067767/2b102198-ed13-4f94-9d65-d90744bb707a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lucerne Town Hall 5 min walk \- 0.3 miles - ![View of the city of Lucerne in Switzerland](https://images.trvl-media.com/place/6202993/33847c00-d95c-4670-8395-c99e9034059b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KKL Lucerne 9 min walk \- 0.5 miles - ![I took a train from Rome to Lucerne in 1994 on my first solo trip just to see this lion sculpted into the side of a granite cliff face. #oldschool #film #details](https://images.trvl-media.com/place/4477/5fb7beac-f982-48a4-b2d9-02800345ce28.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lion Monument 14 min walk \- 0.8 miles - Jesuit Church 3 min walk \- 0.2 miles ### Getting around - Lucerne (QLJ-Lucerne Train Station) 9 min walk - Zurich Airport (ZRH) 57 min drive ### Restaurants - Mill'Feuille 5 min walk - Restaurant Opus 2 min walk - Wirtshaus Bar Krienbrüggli 1 min walk - Wirtshaus Taube 1 min walk - Ammos 2 min walk ## About this property ### Hotel Schlüssel Hotel near Jesuit Church Located close to Franciscan Church and Chapel Bridge, Hotel Schlüssel provides a terrace, an art gallery on-site and a shopping centre on-site. The on-site Regional cuisine restaurant, Restaurant Schlüssel, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free property, luggage storage and a 24-hour front desk - Multilingual staff and a lift Room features All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. More amenities include: - Heating and fans - Bathrooms with showers and free toiletries - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Deluxe Double Room, 1 Queen Bed, Lake View | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21880000/21878100/21878098/a8d660a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Beau Séjour Lucerne Lucerne - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 745 reviews £128 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=21878098&PinnedHotelID=21878098&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/10000/4900/4813/c6245165.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Luzern Lucerne - Breakfast included - Free Wi-Fi - Parking available - Business services 9.2 Wonderful 1,004 reviews £184 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-12&selected=4813&PinnedHotelID=4813&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/5100/5051/ceca6282.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monopol Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 725 reviews £173 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=5051&PinnedHotelID=5051&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/27200/27102/1970cb93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascada Boutique Hotel Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,001 reviews £147 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=27102&PinnedHotelID=27102&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room, Balcony, River View | Balcony](https://images.trvl-media.com/lodging/2000000/1410000/1402800/1402714/6a759bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel KARL Old Town Lucerne - Pet-friendly - Free Wi-Fi - Housekeeping - Extra beds/cots 9.0 Wonderful 526 reviews £163 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=1402714&PinnedHotelID=1402714&HadPinnedHotel=true®ionId=-1&adults=2) ![Italian cuisine](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/7b2bafa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,055 reviews £155 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/7c297a52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waldstaetterhof Swiss Quality Hotel Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.8 Excellent 1,000 reviews £153 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/7000000/6520000/6516200/6516200/9278b863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Park Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,005 reviews £132 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=6516200&PinnedHotelID=6516200&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: CHF 20 per night (262 ft away) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 06 April This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars. ### Property is also known as Hotel Schlüssel Lucerne Schlüssel Lucerne Hotel Schluessel Hotel Schlüssel Hotel Hotel Schlüssel Lucerne Hotel Schlüssel seit 1545 Hotel Schlüssel Hotel Lucerne Boutique Hotel Schlüssel seit 1545 ## Frequently asked questions ### Is Hotel Schlüssel pet-friendly? ### How much does it cost to stay at Hotel Schlüssel? ### What time is check-in at Hotel Schlüssel? ### What time is check-out at Hotel Schlüssel? ### Where is Hotel Schlüssel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Schlüssel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 150 8 - Good 49 6 - Okay 17 4 - Poor 6 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Jamie 16 Oct 2025 Liked: Cleanliness, staff & service, room comfort Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne. ![](https://a.travel-assets.com/ugc/hotel-reviews/07577846-23d5-403e-9301-fb1bee32c9d4-1760598518079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jamie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### James 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer. ![](https://a.travel-assets.com/ugc/hotel-reviews/b4cfb02b-b7e2-418d-8755-5a326bf95b20-1761075199974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a60ac4d3-6bbe-4f0a-9568-aafff6ddc2e0-1761075200496.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3b142335-8c99-4759-a00a-cfaae3e49be8-1761075200307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36e4d3c6-1051-4df7-839a-250e6c37e769-1761075200503.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sarath 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a fantastic location, small rooms, but matched our needs ##### Sarath Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kirsten 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Comfortable bed and very spacious ##### Kirsten Stayed 1 night in Jul 2025 ### 8/10 Good #### Michelle 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and wonderful breakfast! A good value for the money. ##### Michelle Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Devang 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Central to everything. ##### Devang Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Blanca Cristina 25 May 2025 Great stay for a day trip! Self-Check in was quick and easy to navigate. ##### Blanca Cristina Stayed 1 night in May 2025 ### 10/10 Excellent #### Nick 28 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities An excellent property with central location to trains and busses but also in the heart of old town. Rooms are generously spatious and a sweet addition from the hosts is a free mini bar for coffee and light refreshment (beer, coke, water). Highly recommend! ##### Nick Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Shandra 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was central to everything ##### Shandra Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Aurora 8 Jun 2025 Liked: Staff & service, property conditions & facilities Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station. ##### Aurora Stayed 1 night in Jun 2025 ### 10/10 Excellent #### KENNETH 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system. ##### KENNETH Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Elizabeth 3 Sept 2025 Liked: Cleanliness Disliked: Staff & service We never came in contact with a hotel staff member, so there was no one to ask questions if needed. The location was fantastic, but very noisy both late into the evening and early morning. The room was clean and comfortable, other than the noise keeping you up late and waking you up early. ##### Elizabeth Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Marie Katarina 25 Sept 2025 Liked: Cleanliness, room comfort Disliked: Staff & service Great location. I loved the room and all the extras—clean room and comfortable bed. Luzern is a tourist city, so why doesn’t the hotel use English? I received 5–6 emails from you, and I couldn’t understand any of them. The self check-in system doesn’t work. We were three different guests, and all of us had to call for help. Also, there’s no soundproofing from the hallway —you hear everything and get woken up constantly. ##### Marie Katarina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Robin 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable, quiet stay Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful. ##### Robin Stayed 1 night in Sep 2023 ### 4/10 Poor #### Jagdish 30 Jun 2025 Liked: Cleanliness, amenities Great location. Good size room for family of 4\. They provide free water bottles and soft drinks, which is great. Room did not have air conditioner and did not have good ventilation. Romm has only one window which skis did not open completely, opened only 25% due to safety I guess . They did provide 2 table fans. But that was not enough on hot summer days of our stay . It was extremely uncomfortable. ##### Jagdish Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Daniel 8 Sept 2023 Liked: Cleanliness, staff & service The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay ##### Daniel Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gregory 31 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Really enjoyed the location of the Hotel Schlüssel in the old town area of Luzern. Everything is within a 5 to 10 minute walk, and it is just enough off the beaten path to be away from the noisy crowds in other parts of town. There is also a pay laundromat just a street over which was very convenient and we made use of during our stay. There is no onsite staff, giving it more of the feel of a personal rental. This was never really an issue for us other than requesting two room keys at check in and only being able to make one. As an aside, i made another later the first day which worked, but then the original no longer functioned. We really appreciated the fan in the room for our use, which allowed us to keep it comfortable during our 4 day stay even with moderate heat during the day. During the night we also kept the window open with the fan on to bring in cool air but the proximity to the church next door and the bells which peal every 15 minutes all night long made this not a good of an idea. Having the window closed really made this a non issue for sleeping and there is definitely a pleasant historical vibe to their consistency. Loved staying in the city for it's charm and location, and the Hotel Schlüssel just added to the overall enjoyment of our visit. ![View of the next door church from our room](https://a.travel-assets.com/ugc/hotel-reviews/acbf26e4-4427-4e1c-8d97-4afa7823bc48-1756658155479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The Hotel from just next to the church](https://a.travel-assets.com/ugc/hotel-reviews/1c01daaa-45a9-4cd8-8f55-3577ad3dc744-1756658153472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregory Stayed 4 nights in Aug 2025 ### 8/10 Good #### Kenneth 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities No frills hotel (self check in & out), but it provided just what we neededed— a clean, quiet, spacious room with nice view of church and charming platz in front. ##### Kenneth Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Brita 6 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice ##### Brita Stayed 1 night in Oct 2025 ### 8/10 Good #### Dax 6 Sept 2025 Liked: Cleanliness Disliked: Amenities We enjoyed our stay. The floor by the shower is wet due to the shower not having a door. ##### Dax Stayed 1 night in Sep 2025 ### 6/10 Okay #### Brandon 7 Oct 2025 Liked: Cleanliness This is a good place to stay for a short stay to visit Lucerne. It is pretty limited though. There is no desk service, check in is on a tablet, but for us the tablet was not working so we had to call a number and they walked us through how to activate a room card. The room is clean, but small and a little dated. The location is great and easy to walk to everything in town. ##### Brandon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy hotel great location Everything was great. Only slight issue was it was hard to air out the room after showers. The provided table fan was not enough to quickly refresh the air. ##### Verified traveller Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Larry 16 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel within walking of many attractions. ##### Larry Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Theresa 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We absolutely loved our stay at Hotel Schlüssel! The staff was incredible and made us feel like family. We appreciated that we were just enough off the beaten path in a beautiful courtyard with a church dating back to 1270! It was quintessential and relaxing. The train station was less than a 10-minute walk, making it perfect for exploring Suisse. They also had an amazing restaurant, and we ended up eating there all three nights. I can't recommend this hotel enough! Thank you, Hotel Schlüssel, for making our experience exceptional! ##### Theresa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Christian 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Other than the fact that this hotel does not have AC, due to historical rules because of the age of the building, this hotel was fantastic and can only be very highly recommended. ##### Christian Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [La Reserve Geneve Hotel and Spa](https://www.expedia.co.uk/Geneva-Hotels-La-Reserve-Geneve-Hotel-And-Spa.h410.Hotel-Information) > > [SWISSPEAK Resorts Thyon 4 Vallées](https://www.expedia.co.uk/Heremence-Hotels-SWISSPEAK-Resorts-Thyon-4-Vallees.h107090689.Hotel-Information) > > [HOTEL ENGEL LIESTAL - Business & Lifestyle](https://www.expedia.co.uk/Basel-Hotels-Hotel-Engel-Liestal.h909878.Hotel-Information) > > [Eiger Mountain & Soul Resort ](https://www.expedia.co.uk/Grindelwald-Hotels-Eiger-Selfness-Hotel-Zeit-Fur-Mich.h22448.Hotel-Information) > > [Hotel Porta Cervino](https://www.expedia.co.uk/Taesch-Hotels-Porta-Cervino.h102599498.Hotel-Information) > > [The Lubo - self check-in](https://www.expedia.co.uk/Lucerne-Hotels-The-Lubo-Self-Check-In-New-Opening.h76824553.Hotel-Information) > > [Grand Resort Bad Ragaz](https://www.expedia.co.uk/Bad-Ragaz-Hotels-Grand-Resort-Bad-Ragaz.h8517.Hotel-Information) > > [eco-Chalet in Les Crosets](https://www.expedia.co.uk/Val-DIlliez-Hotels-Eco-Chalet-In-Les-Crosets.h30011509.Hotel-Information) > > [Valsana Hotel Arosa](https://www.expedia.co.uk/Arosa-Hotels-Valsana-Hotel-Arosa.h20524157.Hotel-Information) > > [harry's home Bern-Expo](https://www.expedia.co.uk/Ostermundigen-Hotels-Harrys-Home-Hotel-Apartments.h73016659.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Hotel Alpenblick](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Alpenblick.h991527.Hotel-Information) > > [Riffelalp Resort 2222m](https://www.expedia.co.uk/Zermatt-Hotels-Riffelalp-Resort-2222m.h551320.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [Grand Hôtel des Bains de Lavey](https://www.expedia.co.uk/Lavey-Morcles-Hotels-Grand-Hotel-Des-Bains-De-Lavey.h20181083.Hotel-Information) > > [La Maison Suisse - Döttingen](https://www.expedia.co.uk/Dottingen-Hotels-La-Maison-Suisse-Dottingen.h84093040.Hotel-Information) > > [Hotel GRACE LA MARGNA ST MORITZ](https://www.expedia.co.uk/St-Moritz-Hotels-Hotel-GRACE-LA-MARGNA-ST-MORITZ.h99634747.Hotel-Information) > > [Boutique Hotel Panorama Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Panorama-Grindelwald.h12318665.Hotel-Information) > > [Arosa Alpine Club - Adults Only](https://www.expedia.co.uk/Arosa-Hotels-ROBINSON-AROSA-Adults-Only.h2911127.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Schloss Hotel & Spa Pontresina](https://www.expedia.co.uk/Pontresina-Hotels-Hotel-Schloss-Pontresina-Family-Spa.h4164117.Hotel-Information) > > [TOP SeminarHotel am Aegerisee Unteraegeri](https://www.expedia.co.uk/Unterageri-Hotels-TOP-SeminarHotel-Am-Aegerisee.h991414.Hotel-Information) > > [Hotel Albana Weggis](https://www.expedia.co.uk/Weggis-Hotels-Hotel-Albana-Weggis.h177312.Hotel-Information) > > [Naco Aparthotel by Arca Spa](https://www.expedia.co.uk/Zermatt-Hotels-Naco-Apartments-Spa.h38186296.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Conrad](https://www.expedia.co.uk/Scuol-Hotels-Hotel-Conrad.h6434674.Hotel-Information) > > [National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA](https://www.expedia.co.uk/Zermatt-Hotels-Hotel-National.h2805915.Hotel-Information) > > [Hotel Dakota](https://www.expedia.co.uk/Meiringen-Hotels-Hotel-Dakota.h59634900.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) ---