Title: Hotel Goldener Stern – Self check-in Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4477&destination=Lucerne%2C+Canton+of+Lucerne%2C+Switzerland&selected=99768947&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Goldener Stern – Self check-in ## Photo gallery for Hotel Goldener Stern – Self check-in ![City Double Room | View from room - Hotel Goldener Stern – Self check-in (Lucerne)](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/40bc62ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Staircase - Hotel Goldener Stern – Self check-in (Lucerne)](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/e8b8b41b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Down duvets, in-room safe, desk, iron/ironing board - Hotel Goldener Stern – Self check-in (Lucerne)](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/ed44fd6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room | View from room - Hotel Goldener Stern – Self check-in (Lucerne)](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/91f8d804.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mountain view - Hotel Goldener Stern – Self check-in (Lucerne)](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/72c4cde4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Swiss Transportation Museum, Hotel Goldener Stern – Self check-in has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=99768947&PinnedHotelID=99768947&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for City Double Room ![City Double Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/1031f684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room 8.0 Very good 8 reviews - City view - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room ![Superior Double Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/4c12ca60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 4 reviews - City view - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Quadruple Room ![Standard Quadruple Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/6821011d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room 9.4 Exceptional 3 reviews - City view - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Quadruple Room ![Superior Quadruple Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/bc067c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room 9.0 Wonderful 4 reviews - City view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/68965f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room - City view - 377 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 2 Single Beds ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/100000000/99770000/99769000/99768947/5ba6e614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Daily buffet breakfast (CHF 15 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54700/54612/77a4a80b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Rothaus Luzern & Peruvian Culinary Art Lucerne - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Burgerstrasse-35.h99768947.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Burgerstrasse-35.h99768947.Hotel-Information) ## About the area Located in Lucerne, Hotel Goldener Stern – Self check-in is in the city centre and near a train station. Swiss Transportation Museum is another place to visit that comes recommended. [Visit our Lucerne travel guide](https://www.expedia.co.uk/Lucerne.dx4477) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.04934%2C8.30291&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j_x0o16-EchqjMfDvrWbzwUjAl0=) 35 Burgerstrasse, Lucerne, LU, 6003 ### What's nearby - ![Chapel Bridge which includes heritage architecture, landscape views and a bridge](https://images.trvl-media.com/place/6067765/0f45fd2d-6260-4efe-a9b7-0a22ba0140a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapel Bridge 5 min walk \- 0.3 miles - ![Lucerne, Switzerland, View of historical buildings along riverside](https://images.trvl-media.com/place/6067767/2b102198-ed13-4f94-9d65-d90744bb707a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lucerne Town Hall 5 min walk \- 0.3 miles - ![View of the city of Lucerne in Switzerland](https://images.trvl-media.com/place/6202993/33847c00-d95c-4670-8395-c99e9034059b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KKL Lucerne 9 min walk \- 0.5 miles - Jesuit Church 3 min walk \- 0.2 miles - Chateau Guetsch 10 min walk \- 0.5 miles ### Getting around - Lucerne (QLJ-Lucerne Train Station) 9 min walk - Zurich Airport (ZRH) 55 min drive ### Restaurants - Thai Garden 4 min walk - Penthouse 4 min walk - Mövenpick 5 min walk - Restaurant Opus 3 min walk - Wirtshaus Bar Krienbrüggli 2 min walk ## About this property ### Hotel Goldener Stern – Self check-in Hotel remodelled in 2024 and located near Swiss Transportation Museum Hotel Goldener Stern – Self check-in provides everything that you need. Stay connected with free in-room WiFi. Other perks include: - Express check-out, express check-in and smoke-free property - A lift Room features All guest rooms at Hotel Goldener Stern – Self check-in include perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Heating and fans - Bathrooms with showers and hairdryers - Wardrobes/cupboards, mini fridges and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/14000000/13450000/13441300/13441227/d0962724.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Luzern City Lucerne - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.8 Good 1,106 reviews £95 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=13441227&PinnedHotelID=13441227&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/890600/890513/77cfc28e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Self Check-in Hotel Lucerne - Pet-friendly - Free Wi-Fi - Breakfast available - Housekeeping 8.2 Very good 397 reviews £131 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=890513&PinnedHotelID=890513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1090000/1085800/1085710/f9fc3148.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Drei Könige Lucerne - 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No on-site parking available ### Family friendly - Mini-fridge ### Conveniences - Virtual front desk ### Guest services - Housekeeping (weekly) ### Accessibility - Area rugs in public areas - Area rugs in room - Hardwood flooring in public areas - Lift (62 centimetre wide door) ### More - Belle Époque architecture - Renovated entire property - December 2024 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillow menu ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV ### Food and drink - Electric kettle - Espresso maker - Mini-fridge ### More - Air conditioning - Desk - Fan - Heating - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.50 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Burgerstrasse 35 Hotel Goldener Stern contactless check in Hotel Goldener Stern - contactless check-in Hotel Boutique Hotel Goldener Stern contactless check in Hotel Goldener Stern - contactless check-in Lucerne Hotel Goldener Stern - contactless check-in Hotel Lucerne ## Frequently asked questions ### Is Hotel Goldener Stern – Self check-in pet-friendly? ### How much is parking at Hotel Goldener Stern – Self check-in? ### What time is check-in at Hotel Goldener Stern – Self check-in? ### What time is check-out at Hotel Goldener Stern – Self check-in? ### Where is Hotel Goldener Stern – Self check-in located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Goldener Stern – Self check-in Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 7.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 31 8 - Good 24 6 - Okay 11 4 - Poor 4 2 - Terrible 6 ## Reviews Verified ### 8/10 Good #### Adrianus 26 Feb 2026 Liked: Cleanliness, property conditions & facilities Room was good. Heating too strong. There was no staff, it gives the place a deserted feeling. ##### Adrianus Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Katherine Joy 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities the location was great. ##### Katherine Joy Stayed 6 nights in May 2025 Verified ### 8/10 Good #### Thomas 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location. ##### Thomas Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Todd 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and fantastic accommodation ##### Todd Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Fabiano 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location. The room was cozy. We enjoyed our stay. ##### Fabiano Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### ernest 21 Sept 2025 Liked: Cleanliness #### Lucerne stay Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/daf2e5f4-9265-48d6-9c60-5aefc5034913-1758450059513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7dd390d-01e3-49d0-ba4d-3362e2d82e45-1758450037198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6182a0b4-83c2-4328-bfb5-3a8aa58d3833-1758450037587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/45b63deb-4cd1-45b5-9ff9-284c497c893f-1758450037229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ernest Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Chris 1 Aug 2025 Liked: Cleanliness Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom. ##### Chris Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### haf 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here. ##### haf Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Lorry 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable. ##### Lorry Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Verified traveller 22 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel. Great location. Very easy to self checkin ##### Verified traveller Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### Jamie 27 Jul 2025 Liked: Property conditions & facilities Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station. You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception. The rooms are small but clean. ##### Jamie Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Randi 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all. ##### Randi Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Jean 24 Jul 2025 Liked: Staff & service, property conditions & facilities The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything. ##### Jean Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Ryan 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here. ##### Ryan Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Dominic 5 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel! ##### Dominic Verified ### 6/10 Okay #### Tim 26 Jun 2024 Liked: Cleanliness Disliked: Staff & service The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer. ##### Tim Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### Samantha 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4. ##### Samantha Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Verified traveller 7 Jun 2024 Disliked: Staff & service #### Great Location but small room Location is v gd, near old town. Ez to chk in and chk out by ourselves using a kiosk. However, room was small and it can get stuffy. Our 2nd night, there were many insects. We closed our windows but they came in through the bathroom window that was opened. ##### Verified traveller Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### P 23 Oct 2024 Liked: Staff & service, property conditions & facilities, room comfort Good hotel with straight forward self check-in process. Fairly central in Lucerne. Knocking some points off the cleaniness as there was a kettle used by the previous hotel guest that was not clean (i.e. had cloves and tissue still in the kettle). Once this was reported to the hotel management, they quickly replaced the kettle by the time we came back from our day outing. ##### P Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### Paul 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and nice room. ##### Paul Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### James 11 Dec 2025 Liked: Cleanliness, amenities Clean, much smaller than expected ##### James Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Tammy 30 Sept 2025 Liked: Cleanliness, amenities Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar. ##### Tammy Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Agop 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Agop Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Neeru 12 Nov 2025 Liked: Cleanliness, staff & service, amenities Yes ##### Neeru Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Sonya 15 Jun 2025 Liked: Cleanliness, property conditions & facilities GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. 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