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Palazzo Alexander Hotel

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Down duvets, minibar, in-room safe, soundproofing
Down duvets, minibar, in-room safe, soundproofing
Down duvets, minibar, in-room safe, soundproofing
Down duvets, minibar, in-room safe, soundproofing

Overview of Palazzo Alexander Hotel

Palazzo Alexander Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Via Santa Giustina 48, Lucca, LU, 55100

Explore the area

  • Popular LocationChurch of San Michele in Foro4 min walk
  • Popular LocationPiazza Napoleone6 min walk
  • Popular LocationSan Giovanni Church9 min walk
  • AirportPisa (PSA-Galileo Galilei)27 min drive

Choose dates to view prices

About this area

Lucca

Palazzo Alexander Hotel is located in Lucca Historical Center, a neighbourhood in Lucca, and is in the city centre and near the airport. Palazzo Mansi National Museum and Puccini Museum are cultural highlights, and some of the area's activities can be experienced at Tenuta del Buonamico and Parco Avventura Sospeso nel Verde. Lucca Botanical Gardens and Pinocchio Park are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

What's nearby

  • Lucca City Hall - 3 min walk
  • Lucca State Library - 3 min walk
  • Church of San Michele in Foro - 4 min walk
  • Piazza Napoleone - 6 min walk
  • San Giovanni Church - 9 min walk

Getting around

  • Lucca Station - 15 min walk
  • Peretola Airport (FLR) - 45 min drive

Restaurants

  • Lucca in tavola - 3 min walk
  • Osteria Tosca - 3 min walk
  • Trattoria da Giulio - 3 min walk
  • Trattoria da Leo - 3 min walk
  • Rusticanella 2 - 3 min walk

About this property

Palazzo Alexander Hotel

4-star Lucca hotel in Lucca Historical Center with bar/lounge
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 12 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include minibars and down duvets.
Palazzo Alexander Hotel offers 12 forms of accommodation with minibars and a safe. Beds feature down comforters. Satellite televisions are provided.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Lucca hotel provides complimentary wired and wireless Internet access. Additionally, rooms include free newspapers and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Free newspapers
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Self-parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 369 out of 555 reviews
5 - Excellent 66%
Rating 4 - Good. 157 out of 555 reviews
4 - Good 28%
Rating 3 - Okay. 22 out of 555 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 555 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 555 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location inside old town, but easy to access - very friendly - nearby private parking - gargantuan breakfast! I will be back!
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic hotel! Very clean and spacious rooms, located in the main center so you can walk everywhere. Staff is very friendly and helps and recommends what you may need. They provided an amazing breakfast also.I totally recommend this hotel.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the local, service and staff at this hotel. Beautiful breakfast served in a beautiful setting.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel manager who took very good care of us
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique character and charm, friendly welcome, professional staff, delicious breakfast and coffee.
Stayed 1 night in Oct 2020