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Terrace/patio
Minibar, in-room safe, free cots/infant beds, free WiFi
Minibar, in-room safe, free cots/infant beds, free WiFi
Minibar, in-room safe, free cots/infant beds, free WiFi

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business Services
  • Parking Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationChurch of San Michele in Foro4 min walk
    Popular LocationMuseum of Comics and Imagery5 min walk
    Popular LocationPiazza San Michele5 min walk
    AirportPisa (PSA-Galileo Galilei)36 min drive
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  • Triple Room

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsTriple Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed OR 1 King Bed
    More detailsJunior Suite
  • Standard Double Room

    4.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsStandard Double Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsFamily Room
  • Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsDouble Room Single Use

About this area

Lucca

Located in Lucca's Lucca Historical Center neighbourhood, Palazzo Alexander Hotel is in the city centre and near a train station. Guinigi Tower and Leaning Tower are notable landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake. Puccini Museum and Lucca Botanical Gardens are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Visit our Lucca travel guide
Popular Location

What's nearby

  • Church of San Michele in Foro - 4 min walk
  • Museum of Comics and Imagery - 5 min walk
  • Piazza San Michele - 5 min walk
  • Piazza Napoleone - 6 min walk
  • San Giovanni Church - 9 min walk

Getting around

  • Lucca Station - 15 min walk
  • AirportFlorence (FLR-Peretola) - 45 min drive

Restaurants

  • Osteria Tosca - 3 min walk
  • Trattoria da Giulio - 3 min walk
  • Trattoria da Leo - 3 min walk
  • Rusticanella 2 - 3 min walk
  • Buralli - 4 min walk

About this property

Palazzo Alexander Hotel

4-star Lucca hotel in Lucca Historical Center, walk to Piazza Napoleone
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 12 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Guests will also find minibars, free newspapers and hairdryers.
Palazzo Alexander Hotel offers 12 forms of accommodation with minibars and a safe. Satellite televisions are provided.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Lucca hotel provides complimentary wired and wireless Internet access. Additionally, rooms include free newspapers and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 14 per night
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Self-parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a first aid kit and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Can I cancel my reservation for free at Palazzo Alexander Hotel and receive a full refund?
Yes, Palazzo Alexander Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palazzo Alexander Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Palazzo Alexander Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palazzo Alexander Hotel?
Self-parking is available for EUR 14 per night.
What time is check-in at Palazzo Alexander Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Palazzo Alexander Hotel?
Checkout is at 11 AM.
Does Palazzo Alexander Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.
Where is Palazzo Alexander Hotel located?
Located in Lucca Historical Center, this hotel is within a 10-minute walk of Lucca City Hall, Piazza Napoleone and Guinigi Tower. Piazza dell'Anfiteatro is 0.4 mi (0.7 km) away. Lucca Station is 15 minutes by foot.
4.6
Wonderful
5 - Excellent
354
4 - Good
151
3 - Okay
22
2 - Poor
6
1 - Terrible
1

4.7/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness
Property unique very nice like a small palace. The adm. Very prosperó and the management excellent 10points 😏😀😍Highly recommended
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with group
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
loved the charm of this small property. They treat you feel like family.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD THE JR. SUITE IT WAS EXCELLENT. VERY LARGE AND ACCOMODATING. THE OWNER MARIO AND HIS SON WEWRE GRAET HELPED WITH OUR TRANSPORTATION NEEDS AND GAVE GOOD RESTURANT RECOMENDATIONS . I WOULD DEFINETLY STAY THERE AGAIN. FOR OPERA LOVERS I RECOMEND PUCCINI RECITAL. WE DID A QUICK TRAIN TRIP TO PISA. IT WAS EASY .THE FIELD OF MIRACLES IN PISA WAS SPECTACULAR
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, and the room was large and clean, with a huge bed and the best shower of our two weeks in Italy. Also, staff were friendly and helpful. Breakfast was also quite good.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, friendly staff.
Stayed 2 nights in Nov 2019
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