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Best Western Grand Hotel Guinigi

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Featured image
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Best Western Grand Hotel Guinigi

Best Western Grand Hotel Guinigi

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationPorta Elisa2 min drive
  • Popular LocationPorta San Jacopo3 min drive
  • Popular LocationCampo di Marte Hospital3 min drive
  • AirportPisa (PSA-Galileo Galilei)36 min drive

Choose dates to view prices

About this area

Lucca

Located in Lucca, Best Western Grand Hotel Guinigi is near a train station. Leaning Tower and Guinigi Tower are local landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake and Lucca Botanical Gardens. Puccini Museum and Pinocchio Park are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Porta Elisa - 2 min drive
  • Porta San Jacopo - 3 min drive
  • Campo di Marte Hospital - 3 min drive
  • Lucca Center of Contemporary Art - 4 min drive
  • Porta dei Borghi - 4 min drive

Getting around

  • Tassignano-Capannori Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 36 min drive

Restaurants

  • Pizzeria Le Mura - 18 min walk
  • Mara Meo - 3 min drive
  • Ristorante La Norma - 4 min drive
  • L'imbuto - 4 min drive
  • La Bottega dell'Oste - 4 min drive

About this property

Best Western Grand Hotel Guinigi

4-star hotel near Guinigi Tower
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and a meeting room. All 167 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free newspapers and hairdryers.
Best Western Grand Hotel Guinigi offers 167 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 5 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Playground
  • Sauna

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space (8471 square feet)
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – May 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 12.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 196 out of 396 reviews
5 - Excellent 49%
Rating 4 - Good. 168 out of 396 reviews
4 - Good 42%
Rating 3 - Okay. 25 out of 396 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 396 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 396 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite new hotel, convenient location out of the town clean, good breakfast, nice people
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Good value for money. Everything you need for an overnight and great breakfast!
Stayed 1 night in Jan 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know the property for long time...the only issue continue to be internet...terrible...It seems has not been improved...talking to front desk only evasive answers...
Stayed 6 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Suite room was spacious, comfortable and quiet being on the top floor. Five minute drive to old city walls or convenient bus service immediately outside the hotel. Good free parking facilities.Had dinner in the hotel on two nights and it was reasonable quality and good value. Bar unfortunately is dead. Hotel a little dated in decor but no big deal. All staff were friendly and welcoming. Would use this hotel again if I was staying in Lucca.
Stayed 4 nights in Oct 2019