Best Western Grand Hotel Guinigi

Photo gallery for Best Western Grand Hotel Guinigi

Primary image
Terrace/patio
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Overview of Best Western Grand Hotel Guinigi

Best Western Grand Hotel Guinigi

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Via Romana 1247, Lucca, LU, 55100

Explore the area

  • Popular LocationPorta Elisa2 min drive
  • Popular LocationPorta San Jacopo3 min drive
  • Popular LocationCampo di Marte Hospital3 min drive
  • AirportPisa (PSA-Galileo Galilei)40 min drive

Choose dates to view prices

About this area

Lucca

Located in Lucca, Best Western Grand Hotel Guinigi is near a train station. Leaning Tower and Porta Elisa are local landmarks, and the area's natural beauty can be seen at Lucca Botanical Gardens and Oak Tree of Pinocchio. Puccini Museum and Pinocchio Park are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.

What's nearby

  • Porta Elisa - 2 min drive
  • Porta San Jacopo - 3 min drive
  • Campo di Marte Hospital - 3 min drive
  • Lucca Center of Contemporary Art - 4 min drive
  • Porta dei Borghi - 4 min drive

Getting around

  • Tassignano-Capannori Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 41 min drive

Restaurants

  • Le Mura - 18 min walk
  • Pizzeria Vecchia rotonda - 3 min drive
  • Baci alla francese - 4 min drive
  • Osteria Vispateresa - 4 min drive
  • Ristorante La Norma - 4 min drive

About this property

Best Western Grand Hotel Guinigi

4-star hotel near Piazza dell'Anfiteatro
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Grand Hotel Guinigi offers 167 accommodations with a safe and free newspapers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: EUR 5 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ristorante

Things to do

  • Bike rentals
  • Fitness centre
  • Playground

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (8471 square feet)
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – May 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are available for EUR 12.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 208 out of 426 reviews
5 - Excellent 49%
Rating 4 - Good. 184 out of 426 reviews
4 - Good 43%
Rating 3 - Okay. 27 out of 426 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 426 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 426 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated about 20 mins from Lucca walls - less if you drive. The staff was always friendly and greeted us with a smile. Rooms were adequate as we were not staying for long. The Sauna is closed due to COVID (not sure why as the fitness centre i.e. the gym was open. Highly recommend the hotel if you don't want a sauna.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really really nice.
Very clean. Spacious, bright and modern. I’d definitely recommend anyone stay here. The staff is very good at their jobs.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great hotel. We come back every year. The staff is excellent! The rooms are as well.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite new hotel, convenient location out of the town clean, good breakfast, nice people
Stayed 1 night in Aug 2020