Title: Country Inn & Suites by Radisson, Lubbock, TX Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=908627&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Country Inn & Suites by Radisson, Lubbock, TX Escape to relaxation by soaking up warmth at this cozy retreat. Discover nearby Texas Tech University after unwinding at our inviting hotel. ## Photo gallery for Country Inn & Suites by Radisson, Lubbock, TX ![Lobby - Country Inn & Suites by Radisson, Lubbock, TX (Lubbock)](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/1bb6a3c1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Country Inn & Suites by Radisson, Lubbock, TX (Lubbock)](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/0d1632ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Country Inn & Suites by Radisson, Lubbock, TX (Lubbock)](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/7aa55338.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board - Country Inn & Suites by Radisson, Lubbock, TX (Lubbock)](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/52db90e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Country Inn & Suites by Radisson, Lubbock, TX (Lubbock)](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/982beac9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Country Inn & Suites by Radisson, Lubbock, TX offers a warm welcome with a breakfast buffet and convenient dry cleaning/laundry services. Unwind in the spa tub or explore the library while staying connected with free in-room WiFi; enjoy an indoor pool and fireplace in the lobby. ## Reviews 5.6 ## Popular amenities - Pool - Hot tub - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning £62 includes taxes & fees 18 Jan - 19 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=908627&PinnedHotelID=908627&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Room, 1 King Bed, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/e8495c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/e8495c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/e8495c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Sofa bed - double - 344 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/be8cfbb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 344 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/be8cfbb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 344 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/e8495c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 549 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (1 Bedroom) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/e8495c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchenette (1 Bedroom) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge TV - 549 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Non Smoking ![Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/908700/908627/52db90e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 549 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### Suite, Multiple Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - Sleeps 4 - 1 King Bed and 1 Queen Bed ### Suite, 1 King Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - Sleeps 2 - 1 King Bed ### Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - Sleeps 2 - 1 King Bed ### Room, 1 Queen Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - Sleeps 2 - 1 Queen Bed ### Suite, Multiple Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge TV Premium bedding - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLubbock-Hotels-Country-Inn-Suites-By-Radisson.h908627.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLubbock-Hotels-Country-Inn-Suites-By-Radisson.h908627.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.54143%2C-101.84586&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=thkJe9s383JDmUnUhL3eL0x6Xv8=) 5806 Interstate 27, Lubbock, TX, 79404 #### What's nearby - Clapp Park \- 3 min drive \- 1.7 miles - Hub City Unleashed Dog Park \- 3 min drive \- 1.7 miles - Buddy Holly Center \- 4 min drive \- 3.5 miles - Texas Tech University \- 7 min drive \- 4.0 miles - University Medical Center \- 8 min drive \- 7.0 miles #### Getting around - Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive #### Restaurants - ‪Stripes - ‬2 min drive - ‪McDonald's - ‬11 min walk - ‪McDonald's - ‬2 min drive - ‪Whataburger - ‬2 min drive - ‪Taco Villa - ‬2 min drive ## About this property ### Country Inn & Suites by Radisson, Lubbock, TX Hotel near Texas Tech University Consider a stay at Country Inn & Suites by Radisson, Lubbock, TX and take advantage of a free breakfast buffet, a library and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a fireplace in reception and a gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Motorhome/coach/lorry parking, express check-out and free newspapers - A computer station, a 24-hour front desk and a gift shop Room features All 64 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas. Guests reviews say good things about the clean rooms at the property. More conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with shower/bath combinations and free toiletries - TVs with premium channels - Separate sitting areas, fridges and microwaves ## Similar properties ![Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/790000/788900/788817/55157e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Lubbock South Lubbock - Pool - Hot tub - Breakfast included - Parking included 7.2 Good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=788817&PinnedHotelID=788817&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542291/f822ccd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites Lubbock West Bowie - Pool - Hot tub - Breakfast included - 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Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 5.6 1,002 reviews £36 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=64683&PinnedHotelID=64683&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends ### Things to do - Gym - Hot tub - Indoor pool - Library - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,100 square feet of conference space - 24-hour business centre - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift ### More - 1 building - 3 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Free cot - Free rollaway/extra bed - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Pay films - TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Early check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Country Inn Lubbock Country Lubbock Country Inn Carlson Lubbock Country Carlson Lubbock Country Inn Suites by Radisson Lubbock TX Country Inn & Suites by Radisson, Lubbock, TX Hotel Country Inn & Suites by Radisson, Lubbock, TX Lubbock Country Inn & Suites by Radisson, Lubbock, TX Hotel Lubbock ## Frequently asked questions ### Does Country Inn & Suites by Radisson, Lubbock, TX have a pool? ### How much does it cost to stay at Country Inn & Suites by Radisson, Lubbock, TX? ### Is Country Inn & Suites by Radisson, Lubbock, TX pet-friendly? ### How much is parking at Country Inn & Suites by Radisson, Lubbock, TX? ### What time is check-in at Country Inn & Suites by Radisson, Lubbock, TX? ### What time is check-out at Country Inn & Suites by Radisson, Lubbock, TX? ### Where is Country Inn & Suites by Radisson, Lubbock, TX located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Country Inn & Suites by Radisson, Lubbock, TX Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.8 Cleanliness ### 7.4 Location ### 6.8 Staff & service ### 5.4 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 177 8 - Good 185 6 - Okay 172 4 - Poor 200 2 - Terrible 272 ## Reviews ### 2/10 Terrible #### Julie 17 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities There were bedbugs in the bed! The hotel refused to refund our room costs when we checked out (at 9:00 pm after a long stressful drive) after finding the bugs. Will NEVER stay there again. The linens were also well worn! ##### Julie Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Hawckins Lino Jerald 1 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Bugs in breakfast food and the worst maintenance ##### Hawckins Lino Jerald Stayed 1 night in Nov 2025 ### 6/10 Okay #### Allen 31 Oct 2025 The bathroom tub was filthy, not a lot of selections for breakfast. But good room and quiet. Great for the price in a pinch. ##### Allen Stayed 1 night in Oct 2025 ### 2/10 Terrible #### JESSIE 15 Dec 2025 Disliked: Cleanliness Lock on door not operating Heater not working Carpet old and not clean Elevator not operating ##### JESSIE Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Jaime 25 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Just not a hotel I would choose ##### Jaime Stayed 1 night in Aug 2025 ### 6/10 Okay #### Brent 27 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities Good service. Decent Bed and Pillows. Decent water pressure. Limited breakfast items, but good. Elevator broken, not good for 2nd or 3rd floor guests. ##### Brent Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Jan 14 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities We were unable to check in at 3 because rooms were not ready. When returned around 6:30 we were told the elevator didn’t work and we would have to use the stairs. My mother was traveling with us and walks with a cane and had great difficulty climbing the stairs. We then opened her door and someone else’s stuff was in there and our room was not cleaned. We took our stuff and filed for a refund and went somewhere else to stay the night ##### Jan Stayed 1 night in Dec 2025 ### 4/10 Poor #### joseph 26 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Stains all over sheets, toilet seat was broke, elevator was broken. You can tell this hotel does the bare minimum! ##### joseph Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Kristen 25 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely filthy room. Mold and blood on the sheets, carpets covered in dirt, trash and even nails. Rusty bathtub and no working elevator. I’ve stayed in cleaner roadside motels. This place is disgusting. ![](https://a.travel-assets.com/ugc/hotel-reviews/d81a4dd9-d8f3-44ee-a17c-781d6efe1a32-1761403705439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e1fd7a5c-c24c-4109-b958-11acdd87e39b-1761403707704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/159ccb7e-7271-451d-813a-c0ab1e228e42-1761403709220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9cba630f-8e6c-4cfa-9c6e-5505f9655305-1761403709848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristen Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ashley 31 Oct 2025 Disliked: Cleanliness, property conditions & facilities The man at the counter was rude The elevator was out There was no door knob on a couple of doors There were no towels in the room They put the breakfast away before 9:30 The hotel looks nothing like the pictures in the app ##### Ashley Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Quran 11 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities this place was absolutely horrible ##### Quran Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Sarah 31 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities The staff was very hospitable. But the rest of the hotel was not good and in total disrepair. I contemplated sleeping in my car after seeing and smelling the room but wanted to be safe. I ended up throwing away all of my clothing, bags, shoes and personal belongings upon returning home so I didn't bring an infestation home. I regret the experience and will always look at reviews prior to staying at any hotel going forward. I can't imagine this is actually a hotel by Radisson. It just doesn't add up. ##### Sarah Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Katie 12 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Broken elevator; ac in room awful; poop smeared on the wall in the stairwell; front desk staff awful, light in our kitchenette didn’t work; everything was dirty if falling apart, signs everywhere saying no pets but there were several barking on our floor… do not recommend!!! ##### Katie Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Christopher 12 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lobby Ang common areas were kept around 80°, elevator out of service, dogs barking, kids screaming around the clock. Room was not cleaned daily. Nothing good to be said. ##### Christopher Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Letty 19 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty - broken elevator - broken ice machine- why is this hotel even recommended- nasty beds - didn't even stay there - left - dirty furniture- don't stay there ##### Letty Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Donella 12 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities One of the worst hotels I’ve ever stayed at. Mattress and sheets were stained. Tile on the floor was coming apart, bathtub was completely rusted. When asking for additional blankets was told they only had enough for each bed to only have one. Elevator was not working. ##### Donella Stayed 1 night in Oct 2025 ### 4/10 Poor #### Ruben 6 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities The elevator wasn't working, beds were uncomfortable and poorly made. Some electrical outlets didn't work. Breakfast biscuits were as hard as rocks. No juice in machine ##### Ruben Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Marcie 14 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was the dirtiest hotel I have ever stayed in. 4 roaches (alive and moving) in the bathroom, hair on the floor, she’s hardly fit the mattress that was probably 10 years old…huge indent on one side. We didn’t leave our bags on the floors, wore shoes the whole time and slept on top of the bedding with our own blankets. The entry way had no air conditioning. A room/window on the top floor is boarded up. Water was covering the floor in the hallway when we left. Will never stay there again. ##### Marcie Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Frank 14 Sept 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disgusted Loose tile in the restroom elevator out of service had to go 3 flights of stairs. Breakfast infested with flies stained carpet on room ##### Frank Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Javier 25 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The room we got was very dirty. insects where crawling out of the bed ##### Javier Stayed 1 night in Aug 2025 ### 6/10 Okay #### Andrea 25 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities The hotel seemed to be a bit outdated. Bugs on the room floor. The swimming pool was closed so to maintenance and the elevator was not working. The breakfast items were very limited. ##### Andrea Stayed 1 night in Aug 2025 ### 6/10 Okay #### Alton 23 Sept 2025 Extra charges and Deposit not to be returned to my Credit card for three days. ##### Alton Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Delaney 14 Dec 2025 Disliked: Cleanliness, property conditions & facilities The pictures were very misleading. The shower curtain had mystery stains on it which made me feel uncomfortable showering in it. The hot tub was broken and looked filthy. The property only had one ice machine, and it was broken. Ice is a basic necessity that should be provided to guests. The breakfast was subpar and very misleading as well. There were cold eggs, biscuits and gravy that were decent, and cereal. That’s it. No fruit, no waffles, no sausage. Honestly ridiculous for the price point. The pictures of the property looked much nicer than it was. Very disappointed. Also, when we went to the front desk to ask for more towels since they only gave us one in our room, they said they were out of towels and that I needed to wait 30 min for them to be done in the dryer. I mean seriously, what hotel doesn’t have plenty of clean towels on hand? The staff was friendly and I feel bad for them. It feels like they’re doing the best with what they’re given. Management obviously doesn’t care enough to even replace the filthy shower curtains. Disappointed because I paid a little extra to stay here than other properties were, expecting a step up from them. For over $100 per night, not a good experience. ![No fridge. Not sure if it was supposed to be included but a little disappointed there was no fridge.](https://a.travel-assets.com/ugc/hotel-reviews/c36104ed-6933-49e0-8a42-3cfbd2f79dc0-1765699821298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4cfb2119-504d-4e5f-9213-16d5bc99fa86-1765699819186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30de2002-860b-4fe9-b020-c8c88b133876-1765699821298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Delaney Stayed 1 night in Dec 2025 ### 4/10 Poor #### Jean Paul 11 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort If I had not paid in advance I should have made a U-turn. Hotel is like abandoned, old, stain and light off, bathtubs with rust ……. Need renovation and clean up!!!! ##### Jean Paul Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Hugo 22 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Elevator didn't work, the room smelled terrible, the shower had mold everywhere, no air conditioner outside the room; no toilet paper provided. Very deceiving advertisement regarding the actual condition of the hotel. ##### Hugo Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels near Woburn Safari Park](https://www.expedia.co.uk/Woburn-Safari-Park-Hotels.0-l6155736-0.Travel-Guide-Filter-Hotels) > > [Barmouth Beach Club](https://www.expedia.co.uk/Barmouth-Hotels-Barmouth-Beach-Club.h38742529.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [SpringHill Suites by Marriott Dallas McKinney/Allen](https://www.expedia.co.uk/Dallas-Hotels-SpringHill-Suites-By-Marriott-Dallas-McKinneyAllen.h23474052.Hotel-Information) > > [St Athans Hotel](https://www.expedia.co.uk/London-Hotels-St-Athans-Hotel.h1613992.Hotel-Information) > > [Hotels with Balcony in Nice](https://www.expedia.co.uk/Nice-Hotels-Hotels-With-Balcony.0-0-d180102-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [The Woodlands Waterway Marriott Hotel & Convention Center](https://www.expedia.co.uk/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information) > > [Inverness Studio Apartments](https://www.expedia.co.uk/Inverness-Hotels-Inverness-Studio-Apartments.h41331269.Hotel-Information) > > [Hotel Nova](https://www.expedia.co.uk/Amsterdam-Hotels-Hotel-Nova.h46340.Hotel-Information) > > [Wyndham Alltra Punta Cana All-Inclusive Resort](https://www.expedia.co.uk/Punta-Cana-Hotels-Dreams-Punta-Cana-Resort-Spa.h1151641.Hotel-Information) > > [Lomond Park Hotel](https://www.expedia.co.uk/Alexandria-Hotels-Lomond-Park-Hotel.h4871119.Hotel-Information) > > [Gaylord Texan Resort & Convention Center](https://www.expedia.co.uk/Dallas-Hotels-Gaylord-Texan-Resort-Convention-Center.h985065.Hotel-Information) > > [Kempinski Hotel San Lawrenz](https://www.expedia.co.uk/San-Lawrenz-Hotels-Kempinski-Hotel-San-Lawrenz.h663329.Hotel-Information) > > [Chalet Chamois Volant - Les Deux Alpes](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels-Chalet-Chamois-Volant-Les-Deux-Alpes.h59051562.Hotel-Information) > > [Golf Hotels in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Golf-Hotels.0-0-d6084526-tGolfHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Newquay (NQY) to Málaga (AGP)](https://www.expedia.co.uk/lp/flights/nqy/agp/newquay-to-malaga) > > [Flights from Nice (NCE) to London (LHR)](https://www.expedia.co.uk/lp/flights/nce/lhr/nice-to-london) > > [Flights from London (LHR) to Senai (JHB)](https://www.expedia.co.uk/lp/flights/lhr/jhb/london-to-johor-bahru) > > [Flights from London (LHR) to Flagstaff (FLG)](https://www.expedia.co.uk/lp/flights/lhr/flg/london-to-flagstaff) > > [Flights from Edinburgh (EDI) to Bengaluru (BLR)](https://www.expedia.co.uk/lp/flights/edi/blr/edinburgh-to-bengaluru) ### Packages > [Spain](https://www.expedia.co.uk/lp/theme-holidays/golf-holidays/166/Spain) > > [Jericoacoara Holidays](https://www.expedia.co.uk/Jericoacoara.d6142862.Holidays-City-Breaks) > > [Province of Perugia Holidays](https://www.expedia.co.uk/Province-Of-Perugia.d6046902.Holidays-City-Breaks) ---