Ratings based on 139 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean, convenient, and nice amenities

Posted 19-Apr-2018
We didn't stay in the hotel much due to the schedule but it was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hanover Park, Il

Excellent place to stay

Posted 10-Apr-2018
Pros: Location, cleanliness and comfort
Cons: it would be nicer if the sink area had an additional shelf under it. That's it though.
Location: Many restaurants within walking distance with views of the River. And it's a short ride over the bridge to the downtown area of Louisville.
Husband and I came into town to celebrate our wedding anniversary. We were really impressed with the staff, the cleanliness, the breakfast, the hotel as a whole and the location made this an excellent place to stay. I would stay here again.
3 out of 5
by A verified traveller

Good location but terrible cleaning crew

Posted 19-Mar-2018
Probably will not stay here again, cleaning crew did not want to clean our room or take away trash. Not the Marriott brand I'm accustomed to.
Comment from Hotel Management
21-Mar-2018 by C. Cruz, Hotel Management
Dear Anonymous, I am sorry that we have lost your business. My cleaning staff is one of the best around. If there were issues, I apologize. Sometimes when there are multiple people in the room it makes it difficult for housekeepers to get into room to clean it. Again my apologies.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Nice Hotel walking distance to restaurants

Posted 02-Feb-2018
Nice, clean hotel within walking distance to restaurants and the river. Friendly staff, good breakfast choices. Plenty of parking
Comment from Hotel Management
02-Feb-2018 by mary, Hotel Management
Thank for the review. glad that you was happy with your stay. Hope to see you in the future for any other travel needs you have.
5 out of 5
by A verified traveller

Posted 15-Jan-2018 on Hotels
Comment from Hotel Management
27-Jan-2018 by mary, Hotel Management
Thank you for choosing our hotel for your travel needs. We are pleased to see that you gave us a five
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

enjoying Louisville area

Posted 20-Dec-2017 on CheapTickets
Pros: staff
Cons: the temp of hot tub
Location: Louisville anything and casino
The staff at this hotel go over and above to do all that they can. VERY nice selection for breakfast buffet and the little lady taking care of that is VERY personable........................We would stay again. Be sure to go to Louisville Slugger Museum. TY!!
Comment from Hotel Management
22-Dec-2017 by mary, Hotel Management
Thank you for choosing us during your travels. I am happy that you had an awesome experience while staying with us. When you are traveling through our area again we hope that you come and stay with us. And thank you again.
3 out of 5
by Aisslynn

Posted 18-Dec-2017 on Hotels
Rooms were nice and clean but air don’t seem to work right. At one point my room felt like a sauna and I had to switch rooms in the middle of the night. I appreciate the front desk clerk for helping me switch rooms but even that room went from 72 to 77 no matter how much I tried to turn it down.
Comment from Hotel Management
22-Dec-2017 by Cerena C, Hotel Management
Thank you for choosing our hotel for your travel needs. I truly apologize for the trouble that you had with your a/c and having to move rooms. I assure that they have since corrected the problem in the room that you where in. Hope that you do use us in the future if you happen to travel to area.
5 out of 5
by Nadine

Posted 28-Nov-2017 on Hotels
Comment from Hotel Management
31-Dec-2017 by Cerena C, Hotel Management
Thank you for choosing our hotel for your travel needs. Very pleased see that you were happy with your stay with us.
4 out of 5
by Ruth

Posted 30-Oct-2017 on Hotels
Comment from Hotel Management
10-Nov-2017 by Cerena C, Hotel Management
Just want to say Thank you for choosing us for your hotels needs. Hope that you were happy with your stay and choose us again in the future
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Oct-2017
Bathroom in room was way too small and you could see wear and tear throughout the room and pool area. Overall not awful but felt cramped for a family of 4. Good breakfast and very friendly staff!
Comment from Hotel Management
10-Nov-2017 by mary, Hotel Management
Sorry to hear that the room did not fit your needs. Glad that you enjoyed breakfast and that our staff was great.