Outdoor pool

Reviews of Hacienda Inn

2.5 out of 5
Hacienda Inn
1125 N. Hacienda Blvd, La Puente, CA

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 111 reviews" "
Rating 8 - Good. 30 out of 111 reviews" "
Rating 6 - Okay. 13 out of 111 reviews" "
Rating 4 - Poor. 13 out of 111 reviews" "
Rating 2 - Terrible. 15 out of 111 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay at and just be comfortable felt like I was at home.
Stayed 2 nights in Sep 2023

10/10 Excellent

Arnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay on a budget. Pleasantly surprised.
Stayed 1 night in Aug 2023

4/10 Poor

charbel

Disliked: Cleanliness, staff & service, property conditions & facilities
this is a $25 motel, claiming to be 2 star (fire the people that provide these ratings) and charging $100 per night, the bathroom ceiling had large patches of mold, the freezer in the small fridge was completely iced up, looks like it was never defrosted, and you had to pay to get ice, furtniture overall is outdated, tv screen was faded, can't think of one good thing to offer
Stayed 2 nights in Jun 2023

10/10 Excellent

jemimah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2022

10/10 Excellent

Maria

Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Apr 2022

10/10 Excellent

Jose luis

Stayed 1 night in Feb 2022

2/10 Terrible

Arvin

Stayed 1 night in Feb 2022

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel stay ever.
The hotel was dirty. Carpet was filthy, bed sheets had cigarette holes in them, mattresses were stained, shower curtains also had numerous stains. No smoking room stenches of smoke. Trash was in the drawers and fridge.
Stayed 2 nights in Feb 2022

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

francisco

Liked: Staff & service
Stayed 3 nights in Jan 2022

10/10 Excellent

francisco

Business traveller
Liked: Staff & service
Disliked: Room comfort
To much noise
Stayed 2 nights in Jan 2022

8/10 Good

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the Hotel , service and room were pretty good, the only issue was that I was on the non smoking room and there was a strong smell to weed coming from next door which it was non-smoking.
Stayed 1 night in Dec 2021

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small place
For the cost, this was a great place to stay for work. Only had one problem. Card reader wouldn't work on room. Moved to a different room with no issues. Definitely would stay again.
Stayed 5 nights in Nov 2021

10/10 Excellent

James R

Business traveller, Travelled with group
Liked: Staff & service
Reasonably clean room. Parking close to room. Lots of restaurants nearby.
Stayed 1 night in Nov 2021

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
Room was clean but towels looks very old and bed sheet has small holes. It was a non smoking room.
Stayed 2 nights in Nov 2021

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to where i needed to be
Stayed 1 night in Aug 2021

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great close to everything and peaceful
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities
Was closed, could not check in
Stayed 1 night in Jul 2021

10/10 Excellent

Alexis

Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few parking places near rooms. No parking on one side of motel that has rooms. I parked up front by the office. Room was clean and the air conditioner worked well.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Edwin

Stayed 1 night in Feb 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean nice and comfy plenty to eat nearby
Stayed 1 night in Aug 2020

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant peaceful
Stayed 1 night in Aug 2020

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet lots of places to eat nearby
Stayed 1 night in Aug 2020

8/10 Good

Jasddi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
I like it some rooms are ok some rooms are not worth the $110. For example room 205. I like to go and beat the heat us the pool when it is open. The closer to the pool you get the room the better it is.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The best part was how quiet it was.
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like mold tolit was pluged all night. No one answered phone carpet in sink area wet just bad
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the management was really helpful checking me in and super friendly and fast check in.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 2 nights in Jan 2020

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
I rented room for an overnight and the room was clean. There is nothing around the area that is walking distance however it seems OK if our just passing through.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019