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Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely ,Karen Espericueta Operations Manager
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area. Best, Sarah Champion Front Office Manage rFairfield Inn Santa Clarita
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Clean, convenient, quiet, very comfy beds. All we needed.
Donald j
Stayed 1 night in Apr 2024
Response from Sarah on 28 Apr 2024
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Very good place to stay, everything was perfect, everybody was so nice and I loved the fact that are pet friendly
Irene
Stayed 1 night in Apr 2024
Response from Sarah on 21 Apr 2024
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
8/10 Good
kimberly
14 Apr 2024
kimberly
Stayed 2 nights in Apr 2024
Response from Sarah on 6 May 2024
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area. Best, Sarah Champion Front Office Manage rFairfield Inn Santa Clarita
Just fine. Very clean. Friendly service. Decent breakfast. Not luxury, but good.
Stephen B.
Stayed 1 night in Apr 2024
Response from Sarah on 12 Apr 2024
Thank you for taking the time to leave a review! We are glad you enjoyed your stay and hope you choose us again in your future visits to the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Thank you for taking the time to leave us a review. We hope to see you again when you visit the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Thank you for taking the time to leave us a review. We hope to see you again when you visit the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
Excellent service! Definitely would stay here again!
Jim
Stayed 1 night in Mar 2024
Response from Sarah on 30 Mar 2024
Thank you for taking the time to leave us a review. We hope to see you again when you visit the area.Best,Sarah ChampionFront Office ManagerFairfield Inn Santa Clarita
10/10 Excellent
Robbie
Travelled with partner
25 Mar 2024
Check in was seamless and very quick. The facility has quite a bit of wear and has not been updated in quite a bit of time. It appears that this facility is used for folks enjoying magic mountain. Overall, OK.
Robbie
Stayed 1 night in Mar 2024
Response from Sarah on 26 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah ChampionFront Office Manager
10/10 Excellent
William
21 Mar 2024
Liked: Cleanliness
William
Stayed 1 night in Mar 2024
Response from Sarah on 24 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah ChampionFront Office Manager
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Karen EspericuetaOperations Manager
I think we were given an accessible room because the bathroom sink was freestanding and did not have any counter space for toiletries. Other than that the room was clean and comfortable.
Karen
Stayed 1 night in Mar 2024
Response from Sarah on 21 Mar 2024
We appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay with us and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Sarah ChampionFront Office Manager
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Karen EspericuetaOperations Manager
Property is located conveniently close to I-5. Breakfast was good. Room was spacious.
Kendra
Stayed 1 night in Mar 2024
Response from Karen on 17 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Karen EspericuetaOperations Manager
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Karen EspericuetaOperations Manager
The windows are terrible. It sounded like the windows were open. You could hear everything outside all night long.
Lee
Stayed 1 night in Mar 2024
Response from Karen on 7 Mar 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Karen EspericuetaOperations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay with us and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
10/10 Excellent
Samir
26 Feb 2024
Samir
Stayed 1 night in Feb 2024
Response from Sarah on 21 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah ChampionFront Office Manager
The room was clean. The staff were nice except that while we were getting breakfast they cleaned up my sister’s room and threw away her things.
Annabelle
Stayed 2 nights in Feb 2024
Response from Karen on 27 Feb 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Best regards,Karen E.Operations Manager
10/10 Excellent
Jennifer
22 Feb 2024
Jennifer
Stayed 1 night in Feb 2024
Response from Sarah on 21 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your feed back on your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah ChampionFront Office Manager
Everything was good until house keeping starts cleaning at 8AM!!! Not just cleaning, but slamming doors, drawers, and what ever else was thrown.
Overall, good stay!
Maria
Stayed 1 night in Feb 2024
Response from Karen on 18 Feb 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Karen E.Operations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our hotel. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed our location and staff members. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
4/10 Poor
Jeff and Beverly
6 Feb 2024
Jeff and Beverly
Stayed 1 night in Feb 2024
Response from Karen on 16 Feb 2024
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Very clean and comfortable. Easy walking distance to eateries.
Verified traveller
Stayed 1 night in Jan 2024
Response from Karen on 16 Feb 2024
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Very nice place to stay. The staff was friendly. The room was nice, comfortable, and clean. I loved how easy the parking was. Also the breakfast was amazing, and FREE.
I would stay there again.
Lisa A
Stayed 1 night in Feb 2024
Response from Karen on 16 Feb 2024
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed our friendly staff members, rooms, and amenities. We hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Samantha at the front desk was excellent. She took the time to answer our questions and always had a smile.
Ronald
Stayed 1 night in Jan 2024
Response from Karen E. on 2 Feb 2024
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Good afternoon, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area.Best regards,Karen E.Operations Manager
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
6/10 Okay
Jorge
Business traveller, Travelled with partner
14 Jan 2024
Liked: Amenities
Jorge
Stayed 1 night in Jan 2024
Response from Julie H on 26 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
8/10 Good
Elizabeth
Travelled with family
14 Jan 2024
Liked: Amenities
Hotel just needs a bit of a upgrade but overral good and perfect for a one night stay
Elizabeth
Stayed 1 night in Jan 2024
Response from Julie H on 26 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
10/10 Excellent
Rodolfo
9 Jan 2024
Rodolfo
Stayed 1 night in Jan 2024
Response from Julie H on 10 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
It was a pretty good one night stay. Enjoyed the chocolate chip cookies as we arrived. We got there early and still were able to have a room ready for us. Breakfast was fine but could have been a little nicer and cleaner. I got a drink from the lobby and it was on the pricey side over 4 dollars for one drink. Easy checkout. Overall it wasnt bad for a one nights stay.
Karen
Stayed 1 night in Jan 2024
Response from Julie H on 10 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
It was very except the hot water was not working. But the they re embursed a night.
asif
Stayed 2 nights in Jan 2024
Response from Julie H. on 10 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor
The room was perfectly clean and quiet. The breakfast was good. Very convenient, close to the highway.
Douglas
Response from Julie H on 10 Jan 2024
Good morning, we appreciate your feedback on your recent stay at the Fairfield Inn in Santa Clarita. We are pleased to know you enjoyed your stay at our location and hope you will consider us again if your travels bring you back to the Los Angeles area. Best regards, Julie H. Front Desk Supervisor