Ratings based on 3,687 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic service

Posted 22-May-2017
Our stay was short but wonderful. Each staff member went out of their way to ensure we were well cared for and always anticipated our needs.
4 out of 5
Recommended
for Everyone
by A verified traveller from AZ

Close to the airport verey convenient

Posted 21-May-2017
Nice hotel , shuttle runs every 20 minutes it's fair for the rates they offer , check in was a little bit delayed since many people arrived at the same time , overall I'll say is good option
5 out of 5
Recommended
for Everyone
by A verified traveller

A cracking hotel close to the airport

Posted 19-May-2017
Pros: Everything and everyone.
Cons: Nothing
Location: There are paths and grassed areas allowing people to stretch their legs and several other hotels have coffee shops.
The Crowne Plaza is a brilliant hotel, situated close to the airport and providing a free shuttle bus to the terminals.. We stayed for two nights there, after returning our rental car early, and I cannot praise the hotel highly enough. The hotel is coveniently located, very highly appointed, and luxurious throughout. The staff were lovely and very very helpful. The food outlets were superb and the food was brilliant. It's not often that I write so highly of a hotel, but the Crowne Plaza was incredibly good.
5 out of 5
Recommended
for Everyone
by A verified traveller from perth

highly recommended!!

Posted 19-May-2017
Firstly the free airport shuttle, the lady driver had a great sense of humour, they let us have a early check in as we had been traveling a long way. Had food and drinks at the bar , purchased from the gift shop. Was our first time in LA and was a great experience staying there Highly recommended couldn't fault a thing!
5 out of 5
Recommended
for Everyone
by A verified traveller from Clovis CA

Perfect for our short stay

Posted 17-May-2017
We really enjoyed our stay. It was clean and had a great staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from los Angeles

Close to airport but bit far from town.

Posted 16-May-2017
Extremely comfortable and clean room. Though no wall safe or fridge. There is access to ice machine. Plenty of variety in dining. Friendly helpful staff. Heated swimming pool with very long opening hours. 6am until 10pm. Would definitely recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

Great hotel

Posted 16-May-2017
New rooms, nice staff, its Ok for stay closed to the Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Great LA visit

Posted 16-May-2017
We really enjoyed our stay. Staff and facilities great.
2 out of 5
by A verified traveller from MD

Too much for too little amenities

Posted 15-May-2017
Pros: My family was there with me.
Cons: customer services at the front desk, stop nickel and diming your customers. Cleaning staff was kind. Put everything in the policy ahead of time.
Location: We rented a car, the location wasn't that convenient to us.
Took $400 as a deposit only was supposed to do $50.00 either way trip was paid since last year. Which means they already received my money and took an additional $350.00 for GP Didn't have a refrigerator, and the iron was broken never came to replace and we were there for 5 days. Would not recommend this hotel for anything. Tried to log into my business and I was told it would be a charge (outrages). Opted out of that. Had to pay for parking on top of all the other outrages pricing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Convenient relax after 12 hour flight

Posted 15-May-2017
Chose to stay here for one night after landing from England to rest after the flight and try to get our body clocks adjusted. Very nice hotel, rooms not too noisy considering distance from airport. Pool could do with a little refurb but we didn't choose the hotel based on the pool. Very good and happy with stay.