Ratings based on 3,619 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Texas

Excellent

Posted 20-Apr-2017
This hotel was more than we expected. I would totally recommend. Wonderful service and great hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Needed a Lay-Over Spot

Posted 19-Apr-2017
We have used this hotel before as a place to lay over between long flights, like from the east coast of the US to the west coast and from the west coast to the Pacific and beyond. They have an airport shuttle, are close to the airport, and accustomed to visitors coming and going at all times of the day. The food available at the hotel is fine for these short stays.
5out of 5
Recommended
for Everyone
by A verified traveller from Pembroke Pines, FL

Posted 17-Apr-2017
Awesome hotel room, great customer service! Shuttle service to and from hotel... good selection of nearby restaurants
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful, nicely appointed, great location

Posted 16-Apr-2017
The hotel was beautiful and in great condition. The staff was very friendly and went out of their way to serve us. The shuttle service to the airport was excellent. The food options were excellent and diverse.
2out of 5
by A verified traveller from g

Disappointed

Posted 04-Apr-2017
I was very disappointed with the parking. On top of paying for hotel and paying $200 security we had to pay for parking . And the worst part was there was 7 floors for parking . And the first and second parking where reserved . The elevator inside the parking lot wasn't working. There was times we had to walk down all floors with a stroller . And on top of all that the food In the restaurant was really expensive and nasty . We paid $30 for a bad and greasy steak !!
2out of 5
by A verified traveller

Posted 04-Apr-2017
Cons: Shuttle service and room service
Hotel shuttle service is not often. Had to wait for an hr to catch shuttle but other hotel shuttles were quite frequent. Room service did not even answer for a call. Wifi did not work for a day. Overall it was a worst eperience except for room cleanliness. Atlast, complimentary breakfast was provided to compensate the bitter services.
5out of 5
Recommended
for Everyone
by A verified traveller from Flin Flon, Canada

Very friendly staff, service was top notch.

Posted 01-Apr-2017
Pros: We had a very early check-in that sure was appreciated.very relaxing atmosphere.
Cons: Food prices at the restaurant were unbelievably high.
Location: Easy taxi ride to most beaches. Nice walk to Starbucks and pizza that also had friendly staff and a place to enjoy in the sun.
Staff was very efficient and accommodating. We were able to walk and enjoy surrounding area. We even enjoyed watching the planes coming in. Felt safe and would stay again if the opportunity arose.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
Staff very nice and helpful. The rooms are clean and comfortable. It would be good to have small fridge in room as well.
3out of 5
Recommended
for Everyone
by A verified traveller from VA

Good location to LAX, quiet

Posted 29-Mar-2017
Pros: location, quality
Cons: shower head spray was only a mist, not useful for washing hair.
Location: close to lax
Easy rental car drop off and walk to hotel. Room service and hotel staff were good.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
Great! Free Airport shuttle is fantastic. Good if you have an early flight the next morning. Only annoyance was we kept missing the opening hrs of the sushi restaurant! Everything else was good for our 1 night stay. Cute little relaxation pack in the room :) Thumbs up!