Terrace/patio
Check availability

Reviews of Courtyard by Marriott Long Beach Airport

3 out of 5
Courtyard by Marriott Long Beach Airport
3841 North Lakewood Blvd., Long Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lenore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice
Stayed 1 night in Jan 2024

10/10 Excellent

Ngan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night due to early morning flight at LGB airport. It was easy everything. The staff was extremely nice. My room was clean. I had a good stay overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Travelled with family
Nice areas nice rooms everyone friendly. Shower water was Luke warm.
Stayed 2 nights in Mar 2024

6/10 Okay

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service
Pluses: Comfortable bed, clean room, new carpet in hall. Close to many restaurants. Minuses: airport noise, neighbor noise and parking charge that was not immediately apparent. A sign is there, but it's easy to miss, and the clerk never said anything. I wouldn't stay here again for those reasons.
Stayed 2 nights in Apr 2024

8/10 Good

Joycelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very close to airport
Stayed 1 night in Apr 2024

8/10 Good

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service
Tons of eating options nearby. It was only a few blocks from the soccer tournament.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t drive but parking is brutal and costs $15 to park at the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Debye, BONNEY LAKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Feb 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for early departures at the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and modern. Staff was helpful and cordial. The location was very close to the airport and with lots of options for food and shopping.
Stayed 1 night in Feb 2024

2/10 Terrible

Cory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were great! I will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked it when I landed due to a missed connection on my flight itinerary. Easy check in and I arrived in time to order dinner. It was made quickly, and they had a good amount of options
Stayed 1 night in Jan 2024

8/10 Good

Johnny

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph, WEST DES MOINES

Stayed 1 night in Jan 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful and my room was very comfortable and clean. I will definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

kamille

Stayed 2 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Vincenza

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was very rude. Didn’t provide us with the room we paid for and said it was what I get for booking through a third party. Finally they gave me a new room which ended up being the room I paid for. If Marriott has an agreement with Expedia their customers shouldn’t have to go through a run around to get what they paid for. I contacted Expedia and got no where. I’m very disappointed with the lack of customer service I received through Marriott and Expedia. Still waiting for some sort of compensation! By the way, this was our first stay at Marriott and our last. Not impressed at all.
Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Stayed 1 night in Jan 2024

10/10 Excellent

Faalaeo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Never got maid service for the three days we're there
Stayed 3 nights in Dec 2023

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to mention in particular
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2023

10/10 Excellent

Keenan

Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located next to a collection of nice eating selections.
Stayed 1 night in Dec 2023

8/10 Good

fernando

Stayed 1 night in Dec 2023

6/10 Okay

Claudia, San Bernardino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this Marriott a couple of times now. Its fairly clean and you have several options for dining within the same parking lot or on the backside with several eateries within whats called The Hangar. Note for coffee drinkers - Starbucks is in the same parking area as the hotel. Staff was hit or miss. Person who checked us in had a bit of an attitude, even with trying to joke with her. She is the only one who would not wish anyone a good day as you walked past her. Every one else were quite pleasant. Room - the deadbolt part of the door would automatically set itself whenever opening the door. We noticed it trying to leave our room for the evening, and figured out how to fix that. Unfortunately, when we returned we didn't realize it and had our door not shut all the way due to that deadbolt being auto set. We didn't notice until around 4am. The stand where the ice bucket was placed is glued to the closet so we were unable to move it as it blocked half of the 2 available outlets on that wall. Design fail. Mini fridge didn't work.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jodi

Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

rob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WiFi wasn’t working Friday afternoon until Saturday morning. Had to finish up reports and submit them that night. Called the front desk and they didn’t have any answers. I asked them to power cycle their router or switches but he didn’t know how to do that . Woke up in the morning and had absolutely no hot water and that wasn’t fixed until later that afternoon. Not a good stay!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Melisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was super friendly and accommodating. Our bartender, Ari was the sweetest girl, super friendly and attentive. The front desk woman who was on when we first arrived was friendly and helpful as we asked if we could do an early check in and she found us a room. The pool was closed and there was a note on the door explaining that it was closed for maintenance, which was fine and understandable, but it did also say that the hot tub was open. However, when we went in the pool area we found that it was empty so that was closed as well. I really wish it had been open as that was a big aspect that I looked for when booking. But besides that everything else was great, clean rooms and common areas and staff that we felt went the extra mile to make sure we were happy. Thank you.
Stayed 1 night in Dec 2023

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was not given the room booked at first but they fixed it
Stayed 1 night in Dec 2023

10/10 Excellent

Mimi

Stayed 4 nights in Nov 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the best stays ever… The staff from, the desk service to the Bistro to the housekeeping staff — everyone was giving their top and most kind responses to my requests. I would stay there again, and recommend it to anybody who is going to the Long Beach area. Thank you!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff who goes the extra mile
Stayed 1 night in Nov 2023