COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

The Lensbury Resort

Photo gallery for The Lensbury Resort

Featured image
Pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of The Lensbury Resort

The Lensbury Resort

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Broom Road, Teddington, England, TW11 9NU

Explore the area

  • Popular LocationBushy Park8 min drive
  • Popular LocationHampton Court Palace12 min drive
  • Popular LocationTwickenham Stadium13 min drive
  • AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

About this area

Teddington

Located in Teddington, The Lensbury Resort is near the airport and near a train station. Hampton Court Palace and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Westminster Abbey. Enjoy an event or a match at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew—a top attraction that's not to be missed.

What's nearby

  • Richmond Park - 7 min drive
  • Bushy Park - 8 min drive
  • Syon Park - 11 min drive
  • Hampton Court Palace - 12 min drive
  • Twickenham Stadium - 13 min drive

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • The Lounge — 1 min walk
  • The Anglers - 4 min walk
  • The Tide End Cottage - 5 min walk
  • The Fallow Deer - 10 min walk
  • Charm - 11 min walk

About this property

The Lensbury Resort

Eco-friendly Teddington hotel in Richmond-upon-Thames, near Bushy Park
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, outdoor tennis courts and a conference centre are on-site. All 155 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
The Lensbury Resort offers 155 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Teddington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12-16.50 for adults and GBP 9.50-9.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 15 outdoor tennis courts
  • Boating
  • Canoeing
  • Kayaking
  • Motor-boating
  • Private picnics
  • Racquetball/squash
  • Tennis

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:30 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 9.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 12 and GBP 16.50 for adults, and GBP 9.50 and GBP 9.50 for children (approximately)
  • Crib (infant bed) fee: GBP 9.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 119 out of 251 reviews
5 - Excellent 47%
Rating 4 - Good. 92 out of 251 reviews
4 - Good 37%
Rating 3 - Okay. 26 out of 251 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 251 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 251 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Family friendly place with lots to do on the site, disappointed with room size compared to the cost, was expecting room much better in terms of size, ambience etc
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location and hotel set in fabulous grounds along the Thames. Food was good and staff / service as you would expect from a 4 star hotel. Rooms though were not clean enough with dirty tissues left under side table and an old t shirt from a previous occupant. Mentioned this upon checkout with no response. Overall happy but room for improvement.
Stayed 1 night in Jun 2021

2/5 Poor

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The accommodation was poor. It was a room in a separate building next to the main complex entirely unstaffed. The room was over furnished and cramped (no need for a writing desk or two chairs in a small twin room). The room was not clean - discarded painkillers under the bed was disappointing to find along with receipts and wrappers. The floor squeaks and the fixtures (like socket covers) are not attached properly. The facilities were good, I am an ex member and this has always been the attraction of using the Lensbury for a place to stay, but this is not the first time that the accommodation has been disappointing from the point of view that it is not cleaned properly. I left an empty crisp packet in the bed as a test...sure enough, still there after the bed had been made. I would suggest emptying the bulky furniture out the room that is not needed so that proper cleaning can be done. Lastly, this was a twin room, so why one set of towels, one tumbler and one set of toiletries...but 4 mugs! Badly thought out and made for an uncomfortable stay.
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020