Title: The Franklin London - Starhotels Collezione Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Franklin London - Starhotels Collezione Luxury hotel with full-service spa and 24-hour fitness centre ## Photo gallery for The Franklin London - Starhotels Collezione ![Lobby - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/2460e714.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/6c123e58-ea6e-4b09-bcb4-b6eaa0b6283b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Garden Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/577a7620.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/1fed43b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/7d30bc92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Franklin London - Starhotels Collezione is steps from the Victoria and Albert Museum. Enjoy Italian dishes at The Franklin Restaurant with garden views, work out in the 24-hour gym, or book a spa treatment. Praised for its excellent condition and helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Room service - Pet-friendly - Breakfast available - Spa - Gym £385 includes taxes & fees 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 9 - Dec 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 10 - Dec 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![Superior Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/c04519b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.8 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/33547fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/ec94cf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite Executive ![Suite Executive | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/cdf32414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV - 355 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Single Room ![Single Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/b4564b76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Pillow-top bed - 161 sq ft - Sleeps 1 - 1 Queen Bed ### View all photos for Garden Suite ![Garden Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/72d063c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/43b5a21f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV - 667 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Triple Room ![Triple Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/96277a45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 323 sq ft - Sleeps 3 - 1 Single Bed and 1 King Bed ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9800/9748/2934206a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand London Park Lane London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49602%2C-0.16885&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q8u8OeYxbrGJdBa4Pgwr0h80dPo=) 24 Egerton Gardens, London, England, SW3 2DB #### What's nearby - Victoria and Albert Museum \- 3 min walk \- 0.2 miles - Imperial College London \- 5 min walk \- 0.3 miles - Natural History Museum \- 9 min walk \- 0.5 miles - Hyde Park \- 9 min walk \- 0.5 miles - Royal Albert Hall \- 14 min walk \- 0.8 miles #### Getting around - West Brompton Station - 4 min drive - South Kensington Underground Station - 7 min walk - Heathrow Airport (LHR) - 34 min drive #### Restaurants - ‪Voyage Lounge - ‬4 min walk - ‪Café Muse - ‬3 min walk - ‪The Bunch of Grapes - ‬3 min walk - ‪Zefi - ‬5 min walk - ‪MY & SANNE - ‬2 min walk ## About this property ### The Franklin London - Starhotels Collezione Luxury hotel near Victoria and Albert Museum Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym. Additional perks include: - Full breakfast (surcharge), express check-out and babysitting (surcharge) - Massage treatment rooms, a lift and tour/ticket information - Free newspapers, a porter/bellboy and 1 meeting room - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All guest rooms at The Franklin London - Starhotels Collezione boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/525500/525490/83600b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pelham London - Starhotels Collezione London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 922 reviews £250 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=525490&PinnedHotelID=525490&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/50000/49100/49091/fdcff75c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Egerton House Hotel London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 352 reviews £333 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=49091&PinnedHotelID=49091&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/900000/898300/898222/240ed9bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knightsbridge Hotel, Firmdale Hotels London City Centre - Free WiFi - Air conditioning - Breakfast available - Parking available 9.6 Exceptional 323 reviews £336 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=898222&PinnedHotelID=898222&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3700/3657/1ebd2ead.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hari London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 731 reviews £383 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=3657&PinnedHotelID=3657&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/18600/18561/132866ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kensington Hotel London City Centre - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews £251 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=18561&PinnedHotelID=18561&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/3000000/2380000/2380000/2379978/2661cba4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 11 Cadogan Gardens and The Apartments by Iconic Luxury Hotels London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 639 reviews £350 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2379978&PinnedHotelID=2379978&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4950000/4944700/4944634/02c8af79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ampersand Hotel - Small Luxury Hotels of the World London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,006 reviews £232 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4944634&PinnedHotelID=4944634&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 40 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 14 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 50 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children - Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours) - Pet fee: GBP 40 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Franklin Hotel London Franklin London Franklin Hotel Starhotels Collezione London Franklin Hotel Starhotels Collezione Franklin Starhotels Collezione London Franklin Starhotels Collezione Franklin Starhotels Collezion The Franklin Hotel Starhotels Collezione The Franklin London - Starhotels Collezione Hotel The Franklin London - Starhotels Collezione London The Franklin London - Starhotels Collezione Hotel London ## Frequently asked questions ### Is The Franklin London - Starhotels Collezione pet-friendly? ### How much does it cost to stay at The Franklin London - Starhotels Collezione? ### What time is check-in at The Franklin London - Starhotels Collezione? ### What time is check-out at The Franklin London - Starhotels Collezione? ### Where is The Franklin London - Starhotels Collezione located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Franklin London - Starhotels Collezione Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 386 8 - Good 78 6 - Okay 27 4 - Poor 9 2 - Terrible 14 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Brad 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great location ##### Brad Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Kerry 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful place to stay! ##### Kerry Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sonja 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and welcoming staff, beautiful property ##### Sonja Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elena 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place ##### Elena Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Laura 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful! Everything was top notch. I would highly recommend this place! ##### Laura Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Georgina 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet ##### Georgina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Vincent 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Classic Hotel in ideal Location. Rear garden are is an absolute delight. ##### Vincent Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Hannah 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds. ##### Hannah Stayed 1 night in May 2025 ### 10/10 Excellent #### James 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful street and very well appointed hotel ##### James Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rebecca 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful and the staff was helpful and kind ##### Rebecca Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Jennifer 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal. ##### Jennifer Stayed 3 nights in May 2025 ### 10/10 Excellent #### Janice Lorraine 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us! One morning there was no hot water. Likely happens as this is a small hotel. This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it. ![](https://a.travel-assets.com/ugc/hotel-reviews/834192c7-3759-4605-8b92-e2fb64401e75-1758160483132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71c7c03d-9d6c-4bf9-9e23-8cdb7ffbe401-1758160475218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f99aa581-2c62-4e82-82ad-396072c76bc6-1758160490241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Lorraine Stayed 6 nights in Sep 2025 ### 8/10 Good #### Jennifer 20 Jun 2025 Liked: Cleanliness, staff & service Reception staff more than welcoming and friendly. They went above and beyond. Great location. ##### Jennifer Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Steven 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel and service ##### Steven Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### tom 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel was nice and staff were also very helpful thank you ##### tom Stayed 1 night in Feb 2025 ### 8/10 Good #### Maria 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit! ##### Maria Stayed 5 nights in Mar 2025 ### 8/10 Good #### SYLVIA 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional. ##### SYLVIA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### cornelis 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice property ##### cornelis Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Richard 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury. ##### Richard Stayed 1 night in Mar 2025 ### 8/10 Good #### Deborah Ruth 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing! ##### Deborah Ruth Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Narief 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great hotel! ##### Narief Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ismail 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location,location and location ##### ismail Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christine 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Experience The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again. ##### Christine Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Eric 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a great time ##### Eric Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Han 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely staffs, home warming welcome ##### Han Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information)