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The Franklin London - Starhotels Collezione

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
196 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Brompton Oratory
    1 min walk
  • Popular Location
    Victoria and Albert Museum
    3 min walk
  • Restaurant
    L'Eto
    1 min walk
  • Restaurant
    Chez Boubier
    1 min walk
  • Airport
    London (ZEP-Victoria Train Station)
    5 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More details
  • Single Room

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details
  • Garden Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More details
  • Presidential Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More details

About this area

London

Located in London's London City Centre neighbourhood, The Franklin London - Starhotels Collezione is in the city centre and near a metro station. Harrods and Piccadilly are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Stamford Bridge Stadium and Coca-Cola London Eye. ZSL London Zoo and Sky Garden are not to be missed. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Brompton Oratory - 1 min walk
  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Harrods - 7 min walk
  • Imperial College London - 8 min walk

Getting around

  • London West Brompton Station - 3 min drive
  • South Kensington Underground Station - 8 min walk
  • London (LHR-Heathrow) - 30 min drive

Restaurants

  • The Franklin Restuarant — 1 min walk
  • L'Eto - 1 min walk
  • Chez Boubier - 1 min walk
  • Café Vienna - 1 min walk
  • The Good Earth - 2 min walk

About this property

The Franklin London - Starhotels Collezione

Luxury London hotel in London City Centre, walk to Victoria and Albert Museum
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a steam room and massage/treatment rooms. All 35 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts such as pillowtop beds and Frette Italian sheets. Other amenities available to guests include separate sitting areas, 24-hour room service and minibars.
The Franklin London - Starhotels Collezione offers 35 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries.
This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: GBP 35.00 for adults and GBP 17.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
French
German
Italian
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Garden

Spa

Massages
Massage/treatment rooms
Treatment room
Turkish bath/hammam

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Down comforter
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
bathtub or shower
Designer toiletries
Hairdryer
Rainfall showerhead

Entertainment

TV channels
flat-screen TV
premium channels

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 35.00 for adults and GBP 17.50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Franklin Hotel London
  • Franklin Hotel
  • The Franklin Hotel Starhotels Collezione
  • The Franklin London - Starhotels Collezione Hotel
  • The Franklin London - Starhotels Collezione London
  • The Franklin London - Starhotels Collezione Hotel London
4.7

Exceptional

5 - Excellent
153
4 - Good
36
3 - Okay
4
2 - Mediocre
1
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a gem of a hotel. The warm but precise and professional staff ( to a person) set the tone for an extremely welcoming and comfortable property that I want to return to. Location, spirit, and esthetic combine in an extraordinarily winning formula. The icing on the cake, as if that were even necessary, had to be the wonderful breakfast and the china it is served on. That may sound esoteric, but isn’t for me..it’s sublime. Bravo.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Staff & service, amenities

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good experience. Would definitely stay at the franklin again

Stayed 8 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second time staying at this hotel. It is a beautiful luxury boutique hotel in my favorite neighborhood of London. The rooms are very elegant and cozy. The service is amazing. The location is footsteps to great restaurants and transportation. Highly recommend. Will definitely stay again.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super helpful and friendly . They were sure to assist us with anything that we asked for

Stayed 5 nights in Dec 2019

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