Title: StayInn City Aldgate Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # StayInn City Aldgate Apartments with kitchens, near Tower of London ## Photo gallery for StayInn City Aldgate ![Penthouse, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV - StayInn City Aldgate (London)](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/94f936ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Penthouse, 2 Bedrooms | 1 bedroom, premium bedding, individually decorated, soundproofing - StayInn City Aldgate (London)](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/3b409088.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop - StayInn City Aldgate (London)](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/456999c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse, 2 Bedrooms | Exterior - StayInn City Aldgate (London)](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/8c0f9786.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV - StayInn City Aldgate (London)](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/13d879cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies StayInn City Aldgate provides laundry facilities and more. Guests can connect to free in-room WiFi. ## Reviews 5.6 ## Popular amenities - Kitchen - Washing machine - Dryer - Free Wi-Fi £122 includes taxes & fees 9 Jan - 10 Jan ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22255133&PinnedHotelID=22255133&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Apartment, 1 Bedroom ![1 bedroom, premium bedding, individually decorated, soundproofing](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/1360ad22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Soundproofed Individually decorated Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Washer/dryer - 527 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/4daef8cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Soundproofed Individually decorated Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher - 590 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Apartment, 2 Bedrooms, Balcony ![1 bedroom, premium bedding, individually decorated, soundproofing](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/1360ad22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Balcony ### Highlights Balcony Soundproofed Individually decorated Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher - 630 sq ft - City view - Sleeps 4 - 1 Double Bed and 1 Single Bed ### View all photos for Penthouse, 2 Bedrooms ![1 bedroom, premium bedding, individually decorated, soundproofing](https://images.trvl-media.com/lodging/23000000/22260000/22255200/22255133/1360ad22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Individually decorated Heating Free cots/infant beds Kitchen Full-sized fridge/freezer - 764 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 King Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/28000000/27380000/27372500/27372440/049fc10d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points Flex by Sheraton London Shoreditch East Tower Hamlets - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stay-Inn-Apartments-City-Aldgate.h22255133.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stay-Inn-Apartments-City-Aldgate.h22255133.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51455%2C-0.05484&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RSoSQ6vmlLM7NmjyQ3V70knrQNs=) 6 Bromehead Street, London, England, E1 2PQ #### What's nearby - Troxy \- 9 min walk \- 0.5 miles - Thames River \- 14 min walk \- 0.8 miles - Brick Lane \- 15 min walk \- 0.8 miles - Tower of London \- 4 min drive \- 1.3 miles - Tower Bridge \- 5 min drive \- 1.3 miles #### Getting around - Shadwell Station - 6 min walk - Shadwell DLR Station - 6 min walk - London (LCY-London City) - 21 min drive #### Restaurants - ‪McDonald's - ‬5 min walk - ‪The George Tavern - ‬2 min walk - ‪Etre - ‬6 min walk - ‪Querky Cafe - ‬6 min walk - ‪The Gourmet Hut - ‬5 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### StayInn City Aldgate Apartments with kitchens, near Tower of London This smoke-free apartment building features laundry facilities and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Weekly housekeeping is available. StayInn City Aldgate offers 15 accommodations with washers/dryers and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries. This London apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis. ## Similar properties ![Standard Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7590000/7581800/7581734/59e4e97d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Stay Apartments Southwark - Free Wi-Fi - Laundry room 7.4 Good 412 reviews £74 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=7581734&PinnedHotelID=7581734&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Shared Bathroom | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/100000000/99800000/99792200/99792122/08fc3fdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Gate Guest House Tower Hamlets - Free Wi-Fi 8.0 Very good 63 reviews £68 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=99792122&PinnedHotelID=99792122&HadPinnedHotel=true®ionId=-1&adults=2) ![Marina](https://images.trvl-media.com/lodging/12000000/11290000/11281900/11281866/22eca76d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Apartments Commercial Road - Limehouse Tower Hamlets - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.8 Excellent 114 reviews £83 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=11281866&PinnedHotelID=11281866&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100590000/100587700/100587628/94357344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bob W London Tower Hill - Residences London City Centre - Kitchen - Washing machine - Dryer - Free Wi-Fi 7.8 Good 53 reviews £101 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=100587628&PinnedHotelID=100587628&HadPinnedHotel=true®ionId=-1&adults=2) ![Small Studio Apartment | In-room dining](https://images.trvl-media.com/lodging/34000000/33040000/33036800/33036772/83acf19e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### StayPrime Kensington Serviced Apartments London City Centre - Kitchen - Washing machine - Dryer - Free Wi-Fi 7.8 Good 47 reviews £73 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=33036772&PinnedHotelID=33036772&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37820000/37818900/37818824/5d7b4d8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White's Row Resident London City Centre - Kitchen - Free Wi-Fi - Laundry room - Microwave 4.8 18 reviews £57 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=37818824&PinnedHotelID=37818824&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Studio Suite (With Terrace) | Hypo-allergenic bedding, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/58000000/57930000/57927300/57927215/5927ddcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aptel East Tower Hamlets - Kitchen - Free Wi-Fi - Air-conditioning - 24/7 front desk 9.0 Wonderful 176 reviews £81 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=57927215&PinnedHotelID=57927215&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Triple Room, Private Bathroom](https://images.trvl-media.com/lodging/30000000/29780000/29774400/29774370/e5490dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vilenza Hotel Tower Hamlets - Free Wi-Fi 8.0 Very good 336 reviews £75 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=29774370&PinnedHotelID=29774370&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15790000/15789900/15789829/bbaf7b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Court Suites London City Centre - Kitchen - Free Wi-Fi - Laundry room - 24/7 front desk 7.0 Good 623 reviews £75 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=15789829&PinnedHotelID=15789829&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281448/42166b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Aldgate Tower Bridge Tower Hamlets - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.2 Very good 523 reviews £92 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=11281448&PinnedHotelID=11281448&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Toaster ### Bedrooms - Bedroom - Premium bedding ### Bathroom - 1 private bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - Iron/ironing board - Weekly housekeeping ### Location highlights - In a historical district - In the city centre - Near a hospital - Near a metro station - Near a train station - Near the airport ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 15 units - 5 floors - Individual decor - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 500 will be collected before check-in. - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as City Aldgate Apartments Apartment London City Aldgate Apartments Apartment City Aldgate Apartments London City Aldgate s London City Aldgate Apartments StayInn City Aldgate London StayInn City Aldgate Apartment Stay Inn Apartments City Aldgate Stay Inn City Aldgate Apartments StayInn City Aldgate Apartment London ## Frequently asked questions ### Is StayInn City Aldgate pet-friendly? ### How much does it cost to stay at StayInn City Aldgate? ### What time is check-in at StayInn City Aldgate? ### What time is check-out at StayInn City Aldgate? ### Where is StayInn City Aldgate located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## StayInn City Aldgate Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 5.8 Location ### 5.8 Staff & service ### 5.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 24 8 - Good 40 6 - Okay 25 4 - Poor 20 2 - Terrible 55 ## Reviews ### 10/10 Excellent #### Jack 11 May 2025 Liked: Cleanliness, room comfort, communication #### Ok stay Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine. ##### Jack Stayed 2 nights in May 2025 ### 4/10 Poor #### Ginika 6 Dec 2025 Liked: Cleanliness, amenities Disliked: Communication Apartment was nice and clean. But I was made to jump through hoops before I could gain access to the room. I filled all the details before hand but they still refused to let me in. They apparently rang me and ehn I tried to ring back. The line was not responsive a I got to the property and they made me wait for close to an hour outside while asking me weird questions like “how many bags are you carrrying?” Or “how many people are staying with you?”(a question I had answered at least THREE times prior) I protested this constant question and their response was “I can ask as many times as I want” - very rude. Did I mention I was on the phone to them and the line would cut and they wouldn’t ring me back? I would have to ring them back myself. Probably the weirdest thing I got asked to do was to stand beside a black car so that a security guard would come locate me which was a lie as no guard came. They just wanted to have a look at me in their CCTV. The room is nice but not sure it’s worth the hassle. ##### Ginika Stayed 1 night in Nov 2025 ### 8/10 Good #### Stephen 27 Apr 2025 Liked: Cleanliness, communication #### Overall was a great stay Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home. ##### Stephen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Nathan 16 Sept 2023 Liked: Cleanliness, room comfort, communication #### Definitely not Aldgate I was nervous staying here after reading some of the reviews but I was happy to report no issues with staying, good communication, easy access to the property and a comfortable night. Property has great transport links, close to a bus stop and walking distance to Shadwell DLR & Overground. Would happily stay again ##### Nathan Stayed 1 night in Sep 2023 ### 8/10 Good #### Verified traveller 15 Sept 2023 Liked: Cleanliness, room comfort, communication #### Great but no aircon so way too hot in summer Clean and convenient but so hot in summer with no aircon. Room is Safe and quiet and kitchen and washer excellent. Just too hot in 31 deg heat. I asked for another fan but ot never arrived. ##### Verified traveller Stayed 7 nights in Sep 2023 ### 8/10 Good #### Jennifer 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Comfortable bed. ##### Jennifer Stayed 2 nights in May 2025 ### 10/10 Excellent #### kay 1 Aug 2025 Liked: Cleanliness, room comfort, communication #### Prefection location for QM Graduation Great sized property in good location for graduation at Queen Mary University ##### kay Stayed 2 nights in Jul 2025 ### 8/10 Good #### Ritesh 23 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication Property was good, no complains. Just the entry system was a bit difficult. ##### Ritesh Stayed 9 nights in Aug 2025 ### 6/10 Okay #### Danielle 10 Nov 2025 Disliked: Amenities, communication Issues with heating sometimes worked. Saw no staff for the 2 weeks, nor had sheet change at all. Washing machine was always on error.No instructions for use of amenities. Very noisy from street. Not value for the price per night. ##### Danielle Stayed 14 nights in Oct 2025 ### 2/10 Terrible #### Verified traveller 27 Aug 2025 Disliked: Cleanliness Poor communication - there was 6 other guest with different booking waiting outside - I’m still waiting for my refund ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### Lucy 11 May 2025 Disliked: Cleanliness, communication Location as expected perhaps a bit expensive no many basic in the kitchen ##### Lucy Stayed 19 nights in Apr 2025 ### 2/10 Terrible #### Howard 18 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication I didn't realise but when I tried to check into the property, the area around it felt quite unsafe ##### Howard Stayed 1 night in May 2025 ### 10/10 Excellent #### andrew 8 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I had read some dreadful reviews on here re this accommodation and I can only assume they were false as the place could not have been any better it met the description accurately and all the steps were in place to make our stay perfect Thanks Andy and Cheryl ##### andrew Stayed 1 night in Jul 2023 ### 8/10 Good #### Verified traveller 26 Apr 2024 Liked: Cleanliness, room comfort, communication #### Great stay Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Nathalie 19 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new? ##### Nathalie Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Arthur 11 Jul 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Terrible hosts ##### Arthur Stayed 1 night in Jul 2024 ### 8/10 Good #### Munir 14 Nov 2023 #### Good Was ok overall - bit of a mix up with entry but quickly remedied. ##### Munir Stayed 1 night in Nov 2023 ### 6/10 Okay #### Ruby 17 May 2025 Liked: Room comfort Disliked: Communication #### Would book again as last resort if no where else The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either. ##### Ruby Stayed 1 night in May 2025 ### 2/10 Terrible #### Rian 13 Mar 2024 Disliked: Communication Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today. ##### Rian Stayed 1 night in Mar 2024 ### 4/10 Poor #### Marko 25 May 2024 Liked: Cleanliness Disliked: Room comfort #### Overprices, book if u really have to The bathroom looks nice but nit functional. After taking the shower the whole bath floor is wet. The overall apartment is ok, but overpriced. The worst thing experienced there was the feeling that they just want to take my money. The messages received after paying are nothing but warnings how they will take my deposit (I felt like I am going to prison of some kind). I got very bad feeling receiving that kind of messages. Instead they could provide the extender for EU or US plug in (which would cost them 10e and they would win the clients over) They are however responsive and helpful. ##### Marko Stayed 3 nights in May 2024 ### 2/10 Terrible #### Kylee 30 Oct 2024 Disliked: Cleanliness, room comfort, communication #### Mold and mildew! Do not book! 10/16-10/20/2024 Stay: First, check-in instructions were not emailed to us ahead of the stay - we had to reach out when we got to the property and went through a long process to get checked in. When entering the building, it had an odd musty smell. Then, when we finally got into the apartment, there was a water issue in the guest bedroom and adjoining bathroom. When you stepped on the tile and flooring, water would bubble up from underneath it. There was also mold/mildew on the floorboards and doorframes, so this clearly wasn’t a new or one time issue. I immediately reported to the hotel with photos/videos and they said maintenance would come. They never did. We couldn’t use half of our rental due to the mold because I have a mold allergy and it was BAD. Maintenance never came. The hotel refused to refund any money, move us, or send maintenance. This is a true health hazard and they shouldn’t be allowed to rent out these units. Don’t stay here! I wish I could post the videos of the water, because the pictures don’t do a good job of showing all the water under the tiles. ![Mold under bedroom floor from actively standing water. ](https://a.travel-assets.com/ugc/hotel-reviews/FBB881E2AD52914F4533810DF2941EF972077A811730297433852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mold under bedroom floor from actively standing water. ](https://a.travel-assets.com/ugc/hotel-reviews/2CC158F17A417B75AB8B6874AD84666B37831D391730297437090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mold and mildew on bedroom doorframe. ](https://a.travel-assets.com/ugc/hotel-reviews/FDAC994A1259122E0291AD742EC75B1DC8D879ED1730297435901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mold and mildew on bathroom doorframe. ](https://a.travel-assets.com/ugc/hotel-reviews/B4C86430C77B3D2CA81A1E67E4F2E100B2D0D22F1730297436335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kylee Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Lucy 15 Dec 2024 Disliked: Room comfort, communication #### Please avoid Please avoid this accommodation at all costs. No check in details were sent prior to arrival, I had to call stood on the side of the road for them to email me the details. I was checked in to an apartment with a broken boiler. They were aware of this prior to my arrival however still allowed me to check in. An hour after I had checked in, a random man entered my apartment without warning. I found out he was from maintenance however 1\. He has no ID 2\. this should have been sorted or at least checked prior to my arrival 2\. You should not enter someone’s accommodation after they have checked in without warning, which leads me to point 3\. Especially a young woman staying on her own (which they knew about as you have to send a copy of your ID prior to check in). This left me feeling uncomfortable and on edge that anyone could let themselves into the apartment at any time without my knowledge. I did not complete my stay, and instead found alternative accommodation. I raised this with the company who run this accommodation. They did not care. Would not refund me for this, nor the boiler issue. The company is claiming they offered an upgrade. They did not, I have evidence to prove. They will not even cooperate with hotels.com, ignoring emails and phone calls. It is also not in Aldgate. The surrounding area is not very safe. No city views as advertised. Be careful. Simply, do not book. ##### Lucy Stayed 1 night in Dec 2024 ### 6/10 Okay #### Sarah 21 Aug 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication When we booked, we knew it wasn't central, but there was very little near the property, less than we were expecting for East London, it's OK if you're prepared to walk 15-20 minutes to get tube/get to a busier area. The property is remotely managed without a reception which we didn't find out about until the day, it was not very clearly marked, this meant we had to pay to store it elsewhere. I think had we known this we wouldn't have booked. The property was clean and looked nice on a surface level, but looking more closely, there was rotting/damaged woodwork in some places and actually a lot of areas that needed some TLC. In the hallway there was a load of cables hanging from the wall which really should be boxed off. The kitchen was the least equipped I have ever seen. There was very little to use so you would be limited for cooking meals from scratch. The utensil draw consisted of a ladle and a spoon rest! Aside from that, as everything was managed by automated email, the process was straight forward, but the emails were quite aggressive and demanding, but also made little sense. Asking to create a secure account somewhere to upload you ID and then asking to send the link and the password still has me baffled! I wanted to be honest because previous reviews did not give details as to why it was bad, so this is all for context. It honestly depends on what you are looking for and expect. All in all it was an OK stay, but we wouldn't book it again. ##### Sarah Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Ruth 31 May 2023 Disliked: Cleanliness, room comfort, communication #### Not to be TRUSTED, FALSE ADVERTISING This was a frustrating and upsetting experience! Myself and my friend had a last minute important businesses meeting in London and we booked what looked like luxury apartments. Not knowing London at all but having to choose what was left to book last minute, this looked good. We specifically looked for somewhere that had parking as we'd been told we'd struggle but there was train strikes on so we had no other alternative. When we arrived, there was a tiny side steet down a very dodgy estate with blockade at the bottom and double yellow lines. We contacted the advertised number to ask where we should park only to be told there was a sainsburys near by! We explained we needed parking as advertised and they said they didnt offer this. Then asked us to send photo ID of the two of us to a private email address, we did (even though when i have made bookings like this before ive never had to do this). Then we waited and contacted them numerous times explaining we had a meeting we were expected at and we wanted to just gain access so we could freshen up and get changed quickly. As it had taken over 3 hours to get to London. They said they hadn't received our details and they wouldn't give us the information we needed. This kept going on for hour. We contacted hotels.com for a refund which they are refusing, as the owner said we weren't sending tt get in, we missed our meeting and then had to drive 3 hours home. With them gaining over £100 from us and we came away with nothing! ##### Ruth Stayed 1 night in May 2023 ### 4/10 Poor #### Géraldine 28 Aug 2023 Liked: Cleanliness Disliked: Property conditions & facilities, communication Le logement était propre mais plusieurs choses n'allaient pas : congélateur hors service, 1 rouleau de papier toilette, très bruyant. le logement donne sur la rue, pas de double vitrage. j'ai envoyé un mail dès le 1er jour pour informer de c es dysfonctionnements, je n'ai jamais eu de réponse. pas un appel ! rapport qualité/prix excessif ! ##### Géraldine Stayed 6 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) ---