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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is £144
includes taxes & fees
23 Aug - 24 Aug

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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    About the area

    Located in London City Centre, a neighbourhood in London, Ruby Lucy Hotel London by IHG is in the entertainment district and near a metro station. The Vaults and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Piccadilly Circus. Enjoy an event or a match at The Arena, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.
    Map
    100 Lower Marsh, London, England, SE1 7AB

    What's nearby

    • Lower Marsh Market
      1 min walk - 0.0 miles
    • Old Vic
      1 min walk - 0.1 miles
    • The Vaults
      2 min walk - 0.1 miles
    • Roupell Street
      4 min walk - 0.3 miles
    • Southbank Mosaics
      5 min walk - 0.3 miles

    Getting around

    • Waterloo Station
      4 min walk
    • Lambeth North Underground Station
      4 min walk
    • Heathrow Airport (LHR)
      50 min drive

    Restaurants

    • Wasabi
      4 min walk
    • McDonald's
      3 min walk
    • Pret A Manger
      5 min walk
    • Nero Express
      4 min walk
    • Marugame Udon
      4 min walk

    About this property

    Ruby Lucy Hotel London by IHG

    • Upscale hotel near London Eye
    • Located close to The Vaults and Big Ben, Ruby Lucy Hotel London by IHG provides a bar. Stay connected with free in-room WiFi.
    • Other perks at this hotel include:
      • Buffet breakfast (surcharge), express check-out and express check-in
      • Coffee/tea in reception, a vending machine and a lift
      • Smoke-free property, a 24-hour front desk and a water dispenser
      • Guest reviews speak highly of the helpful staff, first-rate property condition and location
    • Room features
    • All 75 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
    • Extra conveniences in all rooms include:
      • Bathrooms with rainfall showers and designer toiletries
      • Flat-screen TVs with premium channels
      • LED light bulbs, heating and daily housekeeping

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      Policies

      Check-in

      Check-in start time: 3:00 PM; check-in end time: 2:00 AM
      Contactless check-in and check-out are available
      Late check-in subject to availability
      Express check-in available
      Minimum check-in age - 18

      Check-out

      Check-out before 11:00 AM
      Contactless check-out
      Express check-out available

      Special check-in instructions

      Front desk staff will greet guests on arrival at the property
      Information provided by the property may be translated using automated translation tools

      Access methods

      Staffed front desk

      Pets

      Pets not allowed (service animals are welcome, and are exempt from fees)

      Children and extra beds

      Children are welcome

      Payment types at the property

      Important information

      Optional extras

      • Fee for buffet breakfast: from approximately GBP 20 per person
      • Off site parking fee: GBP 20 per day (0.2 mi away)

      The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

      You need to know

      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
      Extra-person charges may apply and vary depending on property policy
      Government-issued photo identification and a credit card may be required at check-in for incidental charges
      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
      This property accepts credit cards; cash is not accepted
      Cashless transactions are available
      Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
      This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
      If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

      We should mention

      This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

      Frequently asked questions

      Is Ruby Lucy Hotel London by IHG pet-friendly?

      No, only service animals are welcome at the property.

      How much does it cost to stay at Ruby Lucy Hotel London by IHG?

      As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on 23 Aug 2026 start from £144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

      What time is check-in at Ruby Lucy Hotel London by IHG?

      Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

      What time is check-out at Ruby Lucy Hotel London by IHG?

      Checkout is at 11:00 AM.

      Where is Ruby Lucy Hotel London by IHG located?

      Located in London City Centre, this hotel is within a 10-minute walk of The Vaults and London Eye. Big Ben and The Shard are also within 2 mi (3 km). Lambeth North Underground Station and Waterloo Station are within a 5-minute walk.

      Can I cancel my reservation for free and receive a full refund?

      Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

      Have a question?

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      Reviews

      Reviews

      9.4

      Exceptional

      9.8

      Cleanliness

      9.0

      Amenities

      9.6

      Staff & service

      9.4

      Property conditions & facilities
      Rating 10 - Excellent. 748 out of 1007 reviews
      Rating 8 - Good. 196 out of 1007 reviews
      Rating 6 - Okay. 34 out of 1007 reviews
      Rating 4 - Poor. 17 out of 1007 reviews
      Rating 2 - Terrible. 12 out of 1007 reviews

      Reviews

      Verified review

      10/10 Excellent

      Sasha

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Beautiful hotel, room spacious and immaculately clean, staff very friendly and professional, looking forward to staying again.
      Stayed 1 night in Jul 2026
      Verified review

      10/10 Excellent

      Benjamin

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Clean room, good location, helpful staff. Would definitely recommend and would stay here again next time I visit London.
      Stayed 2 nights in Jul 2026
      Verified review

      10/10 Excellent

      Eren

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Great room, very clean, helpful staff.
      Stayed 2 nights in May 2026
      Verified review

      8/10 Good

      Rose

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Great little location. Wonderful staff.
      Stayed 1 night in May 2026
      Verified review

      10/10 Excellent

      Gail

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Lovely staff and perfect location
      Stayed 1 night in Dec 2025
      Verified review

      10/10 Excellent

      Shawna

      Liked: Cleanliness, staff & service
      Loved the location and staff were very friendly. I would stay here again
      Stayed 5 nights in Mar 2026
      Verified review

      10/10 Excellent

      Siobhan

      Liked: Cleanliness, staff & service, property conditions & facilities
      Great hotel with super helpful and friendly staff, couldn’t fault our stay atall and the location is amazing!
      Stayed 1 night in Mar 2026
      Verified review

      10/10 Excellent

      Tanya marie

      Liked: Staff & service, amenities, property conditions & facilities
      The room was clean and staff was very helpful and friendly. I liked the location of the hotel.
      Stayed 4 nights in Mar 2026
      Verified review

      8/10 Good

      Pippa

      Liked: Cleanliness, amenities, property conditions & facilities
      Lovely room and great staff, great location
      Stayed 1 night in Feb 2026
      Verified review

      10/10 Excellent

      Laith

      Liked: Cleanliness, staff & service, amenities
      Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
      Stayed 2 nights in Jan 2026
      Verified review

      10/10 Excellent

      Antony

      Liked: Cleanliness, staff & service, amenities
      Excellent stay , great location and staff were an amazing ! Great coffee too 👌
      Stayed 1 night in Dec 2025
      Verified review

      10/10 Excellent

      Lisa

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      The entire staff was amazing!
      Stayed 3 nights in Mar 2026
      Verified review

      10/10 Excellent

      Jacqueline

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Super cute hotel! Funky decor, clean, comfortable. The shower was glass and open to the room with a curtain that could be shut, but one side is still clear glass so keep in mind if you want more privacy. Not sure if all rooms have this, though. A/C was great. Outlets are next to bed for charging devices. Very nice staff. VERY cool bar and lounge area. It’s located on a street that is mainly for pedestrians, with restaurants, pubs, and shops. Very nice area for just hanging out. Easy to get transportation to explore this very walkable city! Would stay again and definitely recommend!
      Stayed 3 nights in Jul 2026
      Verified review

      10/10 Excellent

      Jeni

      Liked: Cleanliness, staff & service, amenities
      Loved our stay at the Ruby Lucy and was a great location for what we wanted to do 😀
      Stayed 1 night in Dec 2025
      Verified review

      10/10 Excellent

      Jeffrey

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Clean and bright rooms. Friendly and helpful staff especially for helping me to check in. A good variety for breakfast.
      Stayed 2 nights in Apr 2026
      Verified review

      8/10 Good

      Pauline

      Liked: Cleanliness, staff & service, amenities
      Lovely hotel, very friendly staff, room really nice and good location
      Stayed 2 nights in Dec 2025
      Verified review

      10/10 Excellent

      Emily

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Very glad we booked the balcony, ended our evening with a very tasty cocktail from the bar outside watching the world go by. Everyone that worked there were really friendly. The room was lovely and airy, and having a Marshall speaker to connect to was a great touch. The room was quite bright in the morning, because everything in there is white, this wasn’t a problem for us at all as I always sleep with an eye mask anyway. A brilliant location, on a really vibrant street with some great amenities nearby. We will definitely come again when next in London!
      Stayed 1 night in Jul 2026
      Verified review

      10/10 Excellent

      Beau

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      They have a lovely downstairs lobby and super friendly staff! Great experience overall :)
      Stayed 2 nights in Jan 2026
      Verified review

      10/10 Excellent

      Kirsten

      Liked: Cleanliness, amenities, property conditions & facilities
      Great location and comfy room
      Stayed 2 nights in Nov 2025
      Verified review

      10/10 Excellent

      Thomas

      Liked: Cleanliness, amenities, property conditions & facilities
      Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
      Stayed 1 night in Jan 2026
      Verified review

      10/10 Excellent

      Rachael

      Liked: Cleanliness, staff & service, amenities
      Spotless room, friendly staff, great location!
      Stayed 1 night in Oct 2025
      Verified review

      10/10 Excellent

      Lauren

      Liked: Cleanliness, amenities, property conditions & facilities
      Staff were all lovely. Breakfast was amazing. Room was lovely and very clean. Really enjoyed our stay, thank you!
      Stayed 1 night in Feb 2026
      Verified review

      8/10 Good

      Phillippa

      Liked: Cleanliness, amenities, property conditions & facilities
      The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
      Stayed 1 night in Jan 2026
      Verified review

      10/10 Excellent

      Qane

      Liked: Cleanliness, staff & service, amenities, property conditions & facilities
      Small boutique hotel. Extremely well located with dedicated staff and a delicious breakfast. I couldn't ask more.
      Stayed 2 nights in Mar 2026
      Verified review

      10/10 Excellent

      Martin

      Great location and staff
      Stayed 2 nights in Nov 2025