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Reviews of The Ridgemount Hotel

2.5 out of 5
The Ridgemount Hotel
65-67 Gower Street, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 675 reviews" "
Rating 8 - Good. 283 out of 675 reviews" "
Rating 6 - Okay. 68 out of 675 reviews" "
Rating 4 - Poor. 16 out of 675 reviews" "
Rating 2 - Terrible. 9 out of 675 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Breakfast is amazing: a true English hot breakfast. Location is super safe and close to metro and area with lots of restaurants. Definitely staying here again
Stayed 3 nights in Apr 2024

10/10 Excellent

Wanjing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good experience in London. It is very safe and convenient transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

janet

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location for getting around London Competively priced for a City hotel Room clean and adequate….breakfast included which was good and staff were attentive Refurbishment work underway at present but this did not disturb us This is a traditional hotel some of the fixtures & fittings are quite dated however it offers everything you need for a City break
Stayed 1 night in Apr 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, convenient hotel. The facilities are simple, housekeeping is good, and as many have said, the staff are welcoming. There is a homely café feel to breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service
Basic but very clean and tidy. Well situated for oxford st, tottenham crt rd, leics sq, soho- all about 10-15 min walk. Breakfast was adequate.
Stayed 1 night in Feb 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yang, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, safe and lovely staff and breakfast
Stayed 2 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly service, great value for money
The staff are the friendliest I’ve experienced in London, and the price compared to other hotels in the area is great. The hotel was extremely clean and breakfast was very good. Room (especially shower) was very small, and temperature a little up and down, but overall a lovely stay
Stayed 3 nights in Dec 2023

10/10 Excellent

wilhelm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Eelko

Travelled with family
Liked: Cleanliness, staff & service, amenities
An old but nice hotel. Good, served, English breakfast. Hard beds. On 5 minutes walking distance to multiple underground stations and 15 minutes walking to the major shopping streets.
Stayed 3 nights in Nov 2023

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Travelers beware! Zero rating. My room was directly beneath major construction site (upper half of small hotel). No mention of construction on booking or during in person check in or room. Coming from US, I was especially shocked by early morning power tools and intense banging. Unable to sleep, work or even talk on phone. No apologies from hotel. I am also very disappointed that hotels.com/expedia allows room booking in construction zone.
Stayed 1 night in Nov 2023

8/10 Good

Janet

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location easy for London underground very clean room and functional staff extremely friendly and welcoming would recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an incredible stay for a solo traveler, such as myself. Room was quaint, but had everything I needed. Amelia, who looked after Ridgemount Hotel during my stay, was absolutely lovely and very helpful. Would stay here again next time I'm stopping in London.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
Small and simple but clean and tidy. Friendly staff and good value for money.
Stayed 3 nights in Oct 2023

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room did not have a private bathroom, but some rooms do, so read the room descriptions carefully when booking. There are lots of stairs, including a half flight from the room to the bathrooms. Even though I didn't love having to use a shared bathroom, they were clean and almost always available. We loved the full service breakfast each morning. They served coffee, tea, cereal, toast, and a full English breakfast of bacon, eggs, beans, and tomato.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel was in a great location for the things I wanted to see (British Museum, etc.). It is also close (within walking distance) to both the local and international train stations making a day trip to Cambridge very easy as well as departing England. Great breakfast.
Stayed 4 nights in Aug 2023

8/10 Good

Samantha

Travelled with family
Liked: Amenities
Close to theatres. Friendly staff. Good breakfast. Free coffee!
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night with our family and the hotel was just perfect. Great location near restaurants and theaters. Excellent hot breakfast and they allowed us to store our luggage (13 pieces!). Also they had a luggage scale so we could make sure none of our pieces were overweight. I highly recommend this hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Alexander

Stayed 2 nights in Aug 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were always clean and the staff made you feel right at home. The area is an excellent location for tourists and tons of tubes and buses to connect you to all over the city. Many of the main attractions were just 15-20 minutes away. Breakfast was hearty and kept me going for all the activities planned. Thanks for the memories!
Stayed 7 nights in Aug 2023

10/10 Excellent

katrena

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great experience! Good location, friendly staff and delicious breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable value! Wonderful, central location in walking distance to most of London. The place was clean, the staff was amazing, the breakfast delicious and the prices were spectacular. Highly recommend!
Stayed 2 nights in Jun 2023

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stay for Central London
Stayed here for a day in room 9 which is located on the second floor and is front facing. The double glazing is helpful in reducing the noise in the room. The room was unusually warm, the heating was not on and the outside temperature was 23, maybe its well insulated,the fan in the room was very helpful. The room is basic but in line with expectation and has 2 toilets and a shower room on the 2nd floor. The hosts are polite and helpful and was glad i could leave my luggage there after checkout. The breakfast was very good. Location wise it is perfect, 10 minutes walk from Euston. Bearing in mind its a 2 star hotel its a great place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

julie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to subway and walking distance to many points of interest. Delicious breakfast and kind, helpful staff. Room was very comfortable for our family. Would definitely stay here again!
Stayed 3 nights in Jul 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a lovely walkable area near the British Museum. It is only a few minutes from the nearest tube station. We all especially liked the English breakfast that was included with the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near several underground stations and within walking distance of the British Museum.
Stayed 1 night in Jun 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I can't compare to other London hotels, but I can certainly say that the Ridgemount was a good choice and I'd happily stay there again. The decor is home, not hotel, the staff were so helpful and nice, including and especially the owner - not in your face helpful, just very accommodating, always there with an answer or help. Though there was a group of students there our second night, the walls must be thick because we couldn't hear anything from any other rooms! The free breakfast is a great start to the day, served by friendly staff again in a clean, pleasant room downstairs. The room was actually larger than I expected - we had 3 singles and a double and I expected them to be much tighter to each other than they were, there was plenty of space for us. Location wise, when we got there we dipped out to the British Museum for the afternoon which is practically on the doorstep, there's grocery shopping round the corner and plenty of restaurants on Tottenham Court Road parallel (highly recommend Franco Manca if you're in the mood for pizza, inexpensive and quality!) It's not far from a couple of tube stations and a couple of the open top bus tours, and within walking distance of Kings Cross station. The shared bathroom is a downside of course and something to bear in mind. Only rarely were all the bathrooms occupied (be aware there's another shower and toilet on the top floor), it's not ideal but in in an old house in London there are limitations. But they were clean.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was thankful that we were able to leave our bags in the sitting room area, until check-in time at 1pm. This allowed us to go to the British Museum and do a little sightseeing without the burdens of carrying around our luggage for a few hours. The room was nice, the breakfast was really good, the staff was excellent and they had a self serve coffee, tea and hot chocolate dispenser in the sitting room, free of charge. Enjoyed our short visit. 😊
Stayed 1 night in May 2023

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, nice and free breakfast, close to Euston station, reasonable price
Stayed 1 night in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
For a moderately priced small room with a private bath the room was satisfactory. The small bed in this single room was adequate for my needs. I did not try the breakfast. WiFi was very good. The location was good for my purposes (e.g. very near the British Museum). I had little interaction with the staff but what there was was pleasant. I would stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Sharon R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy travellers
Great location, lovely hotel. Excellent breakfast and staff was wonderful.
Stayed 3 nights in May 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly family run hotel
Excellent stay in convenient location. Very clean, lovely breakfast, really friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel C S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Eseroghene, LAGOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, cozy hotel near Piccadilly Circus
Stayed 1 night in Mar 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The staff was super friendly, and very helpful. Can't say enough about them. Traditional English Breakfast was delicious. The room was small (expected), but comfortable. The bathroom looked like it had recently been remodeled, with nice tile decorations. Depending on your floor, there may be *a lot* of stairs to get to your room.
Stayed 1 night in Dec 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel
Room was a reasonable size. The shower room was small but that is to be expected in central London. The shower room was very clean with the sanitaryware being very recent.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night, but the room was satisfactory and perfect for sleeping.
Stayed 1 night in Sep 2022

6/10 Okay

Blier

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Ordinary Breakfast No small towel, no paper in the room,
Stayed 7 nights in Sep 2022

10/10 Excellent

Jong In

Liked: Cleanliness, staff & service
It was really cool to stay at this older property, with the rickety floors and carpet covered stairs, I felt like I was part of history. The basement had an open area for the included English Breakfast, which was so lovely. I was surprised that they had gluten free bread as an option! Staff are so friendly and helpful (helped me save money on my transit options!). The linens were crisp and the washrooms spic and span. Bed was very comfortable. Realize this is an older building so not many wall outlets. Walls and windows are a bit thin, but I'm used to living in NYC with firetrucks blaring through the night. The lounge area had more outlets, leather couches, free coffee and tea. Would come back again.
Stayed 1 night in Sep 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the cleanliness and super breakfast. Only downside all the stairs.. but thank you
Stayed 1 night in Sep 2022

10/10 Excellent

Rachel

Stayed 1 night in Aug 2022

10/10 Excellent

Antonio

Stayed 1 night in Aug 2022