Title: Park Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Hotel Suburban hotel in Ilford with free parking ## Photo gallery for Park Hotel ![Lobby sitting area - Park Hotel (Ilford)](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/ffa6e4e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Park Hotel (Ilford)](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/ae49ea2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Park Hotel (Ilford)](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/1021ec5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Park Hotel (Ilford)](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/fb151dcf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets - Park Hotel (Ilford)](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/93915106.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Park Hotel sits along the peaceful Thames River, offering travelers a welcoming base. Guests stay connected with in-room WiFi and enjoy convenient self parking. The spacious banquet hall is perfect for gatherings with friends or productive meetings with colleagues. ## Reviews 6.4 ## Popular amenities - Kitchen - 24/7 front desk - Housekeeping - Parking included - Free WiFi £41 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room ![Double Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/4295fe53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Private bathroom Electric kettle Coffee/tea maker - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room ![Single Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/26d15854.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Private bathroom Electric kettle Coffee/tea maker - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Triple Room ![Triple Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/c522f604.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Private bathroom Electric kettle Coffee/tea maker - 161 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Quadruple Room, 2 Double Beds ![Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/edc45bf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, 2 Double Beds ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Private bathroom Electric kettle Coffee/tea maker - 183 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Studio ![Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/65890389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Electric kettle Coffee/tea maker Desk - Sleeps 2 - 1 Double Bed ### View all photos for Twin room ![Twin room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/cc3f7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin room ### Highlights Heating Connecting rooms available Kitchen LCD TV Portable fan Private bathroom Electric kettle Coffee/tea maker - 129 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Couples treatment room(s), sauna, steam room, body treatments](https://images.trvl-media.com/lodging/5000000/4930000/4922200/4922121/06b95ebd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bvlgari Hotel London London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Park-Hotel.h1876241.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Park-Hotel.h1876241.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.56784%2C0.06531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=he2_UoVpVDG4EXikmhd8G-WPk-o=) 327 Cranbrook Road, Ilford, England, IG1 4UE #### What's nearby - Valentines Park \- 1 min walk \- 0.1 miles - Ilford Cricket Club \- 3 min walk \- 0.2 miles - Exchange Ilford \- 12 min walk \- 0.7 miles - Ilford Golf Club \- 13 min walk \- 0.7 miles - South Park \- 5 min drive \- 1.5 miles #### Getting around - Ilford Station - 13 min walk - Gants Hill Underground Station - 13 min walk - London (LCY-London City) - 12 min drive #### Restaurants - ‪The Great Spoon of Ilford - ‬9 min walk - ‪Valentine's Park Cafe - ‬6 min walk - ‪Fat Joe's Burgers & Grills - ‬11 min walk - ‪Pizza Hut - ‬11 min walk - ‪Moroccan Gardens - ‬9 min walk ## About this property ### Park Hotel Hotel near Thames River Park Hotel provides everything that you need. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A 24-hour front desk, a TV in reception and a banquet hall Room features All 60 rooms include amenities such as free WiFi. Extra conveniences in all rooms include: - Heating and portable fans - Kitchens, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875300/1875269/df1ba4b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cranbrook Hotel Valentines - Parking included - Free WiFi - Business services - Housekeeping 6.2 1,003 reviews £41 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1875269&PinnedHotelID=1875269&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876229/a21ad9b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Hotel Valentines - Free WiFi - Breakfast available - 24/7 front desk - Microwave 4.2 188 reviews £38 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1876229&PinnedHotelID=1876229&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/5000000/4220000/4213800/4213712/cff3e5d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Britannia Inn Hotel Valentines - 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Housekeeping - 24/7 front desk 7.2 Good 130 reviews £45 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, Ensuite](https://images.trvl-media.com/lodging/17000000/16400000/16392400/16392350/ee423a1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature London Valentines - Free WiFi - Business services - Housekeeping - 24/7 front desk 7.4 Good 371 reviews £44 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=16392350&PinnedHotelID=16392350&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/06857e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Free WiFi - Breakfast available - Business services - Room service 7.2 Good 990 reviews £65 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/91000000/90250000/90248900/90248833/088bffc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilford Grand Hotel Valentines - Free WiFi - Business services - Laundry - Housekeeping 8.4 Very good 231 reviews £45 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=90248833&PinnedHotelID=90248833&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Quadruple Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/13000000/12660000/12651300/12651210/06d8a073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky 8 Hotel Valentines - Parking included - Free WiFi - Business services - Housekeeping 7.2 Good 1,000 reviews £45 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=12651210&PinnedHotelID=12651210&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1390000/1383200/1383142/7cdbe186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Forest Gate Hotel Newham - Breakfast included - Free WiFi - Restaurant - Game room 4.4 115 reviews £48 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1383142&PinnedHotelID=1383142&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Things to do - TV in common areas ### Family friendly - In-room kitchen ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Banquet hall - Built in 1970 - Designated smoking areas - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Kitchen ### More - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Phone - Portable fan ## Policies ### Check-in Check-in start time: 1 PM; check-in end time: 8 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 100 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Park Hotel Ilford Park Ilford Park Hotel Hotel Park Hotel Ilford Park Hotel Hotel Ilford ## Frequently asked questions ### Is Park Hotel pet-friendly? ### How much does it cost to stay at Park Hotel? ### How much is parking at Park Hotel? ### What time is check-in at Park Hotel? ### What time is check-out at Park Hotel? ### Where is Park Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Location ### 7.0 Staff & service ### 5.0 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 150 8 - Good 324 6 - Okay 239 4 - Poor 125 2 - Terrible 165 ## Reviews ### 6/10 Okay #### stephen 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front of house staff were brilliant. Parking was good. Could do with better pillows otherwise it was good for the price ##### stephen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Karen 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value hotel Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay . ##### Karen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rishan 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is Very Convenient and safe Thank you ##### Rishan Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Bushra 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay in London Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well ##### Bushra Stayed 1 night in Apr 2025 ### 8/10 Good #### Carla 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well. ##### Carla Stayed 4 nights in May 2025 ### 10/10 Excellent #### Mark 4 Feb 2025 Liked: Cleanliness, staff & service #### Cheap basic hotel in right location Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay. ##### Mark Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Andrew 12 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort and Value I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom ##### Andrew Stayed 1 night in Dec 2024 ### 6/10 Okay #### Alun 17 Feb 2025 Liked: Cleanliness Disliked: Amenities Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful. ##### Alun Stayed 1 night in Feb 2025 ### 6/10 Okay #### Meena 8 Mar 2024 Noise Cleanliness good ##### Meena Stayed 1 night in Mar 2024 ### 6/10 Okay #### Rudy 10 Apr 2024 Liked: Staff & service Disliked: Property conditions & facilities Bathroom door couldn't close or lock. Room and bathroom was clean. Receptionist lady was nice. There was security at entrance, otherwise the hotel wouldn't seem safe. I'm guessing the hotel is also being used as temporary accommodation for people waiting for a house or could be asylum seekers waiting for permanent accommodation. (I could be wrong). ##### Rudy Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### xu 8 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### She has brought shame to her hotel! I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel! ##### xu Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### ABCD 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good ##### ABCD Stayed 1 night in Oct 2025 ### 8/10 Good #### Sital 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff helpful ##### Sital Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Harsh 3 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not good, and we were charged a £100 deposit even though there was nothing in the room worth that amount. On top of that, we found two mice in our room. The room was shabby the bed didn't have a proper mattress and the pillows were extremely hard. The furniture looked like old 1990s IKEA, with peeling varmish, ring marks, and very worn-out condition. The hotel wasn't dirty, but it was very run-down. There wasn't even a dustbin in our room ##### Harsh Stayed 1 night in Nov 2025 ### 8/10 Good #### Arlindo 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like it ##### Arlindo Stayed 1 night in Aug 2025 ### 4/10 Poor #### Ade 9 Oct 2025 The room was not heated and the tv remote is not working ##### Ade Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rokayya 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean ##### Rokayya Stayed 1 night in Feb 2025 ### 6/10 Okay #### Martin 12 Apr 2025 Liked: Staff & service #### Not the best nights sleep. Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily. ##### Martin Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Prabh 17 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel. ##### Prabh Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Daiva 3 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Subject: Urgent Complaint – Bedbug Problem in My Room Dear \[Hotel Name\] Management, I am writing to formally complain about the unacceptable conditions in my room. During my stay, I was bitten by bedbugs at night, which made it impossible for me to sleep. This has caused me significant discomfort, and I am now concerned that I may need to see a doctor. This situation is extremely distressing and must be taken seriously. I kindly request an immediate investigation of the room, appropriate action to resolve the issue, and compensation for the inconvenience and potential medical costs. I expect your urgent response. ##### Daiva Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Gowshiga 22 Dec 2024 Disliked: Property conditions & facilities 🙍 ##### Gowshiga Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Kevin 9 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We were sent to another hotel as our room was not ready. Most inconvenient. ##### Kevin Stayed 1 night in Apr 2025 ### 4/10 Poor #### Jacey Jay 25 Apr 2025 Disliked: Cleanliness, amenities Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago ##### Jacey Jay Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### Luke 22 Dec 2024 Disliked: Staff & service, property conditions & facilities Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here ##### Luke Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Siyar 30 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Refund I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. 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