To be honest I was a little scared to stay here. When I first booked this hotel I didn’t see all the negative reviews. When I checked them again two days before our trip, all I saw were negative reviews. I booked 2 family rooms (3 beds in each) 4 in one room and 3 in another. I booked for the Hellenic & was put in the Hellenic.There is about 7 other Saba companies all in the same block. They are row houses converted into hotels. Our room was on the first floor facing the street. The room was warm our first night so we opened the windows, which was very noisy ( busy street & fire department right down the road) but then we figured out that the radiator was on & turned it off, problem solved. When we would leave for the day we would open all the windows to keep it cool when we got back, plus I had two stinky teenagers in the room with us. The room was very clean, new paint. The bathroom was small but clean. We had a double bed and two twin beds. The double bed was very hard. The twin beds were very soft. My in laws were downstairs, same set up but a larger bathroom & a towel warmer. The staff was very accommodating, even helped my mother in law take her suitcase down the narrow stairs. There is no lobby so they opened the breakfast room so we could play cards. There is a Costa coffee across the street & a Tesco’s down the alley from that but I would recommend Gails for coffee and pastries. Yes it was small but, I didn’t come to London to stay in the hotel.