Close to Buckingham Palace and Westminster Abbey, London City Stay provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Located in London City Centre, a neighbourhood in London, London City Stay is near a metro station. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Excel London.
Check-in start time: 2 PM; check-in end time: 10 PM.
What time is check-out at London City Stay?
Checkout is at 11 AM.
Where is London City Stay located?
Located in London City Centre, this apartment building is within 1 mile (2 km) of Victoria Station Travel Information Centre, Buckingham Palace and Westminster Abbey. Hyde Park and Big Ben are also within 1 mile (2 km). Victoria Underground Station is 5 minutes by foot and Pimlico Underground Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
London City Stay Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
8.0
Location
6.2
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 45 out of 344 reviews
10 - Excellent
45
Rating 8 - Good. 85 out of 344 reviews
8 - Good
85
Rating 6 - Okay. 107 out of 344 reviews
6 - Okay
107
Rating 4 - Poor. 49 out of 344 reviews
4 - Poor
49
Rating 2 - Terrible. 58 out of 344 reviews
2 - Terrible
58
Reviews
Verified review
2/10 Terrible
Mia
1 Jun 2021
Disliked: Cleanliness, room comfort, communication
Unable to access property. Shocking.
Unable to get into property or contact agent. Forced to pay for new hotel room.
Stayed 1 night in May 2021
Verified review
2/10 Terrible
Rohit
8 Dec 2020
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not book this!!! We were rebooked by expedia for the 4th time and when arriving at the location, they cancelled the booking at 8pm. This is after we had been in the cold for hours and had to settle with a Travelodge as we had been deserted by both Expedia and the apartment.
Stayed 2 nights in Dec 2020
Verified review
4/10 Poor
Ramon
31 Aug 2020
Disliked: Cleanliness, room comfort
Small bedroom with no bathroom
Crap house with loads of rooms sharing the same kitchen and toilet
Stayed 1 night in Aug 2020
Verified review
2/10 Terrible
Miss Lacey l sharp
16 Jun 2020
Disliked: Cleanliness, room comfort
Never stay there
Stayed 3 nights in Jun 2020
Verified review
10/10 Excellent
Jo Inge
12 Apr 2020
Liked: Cleanliness, room comfort
Awesome
Great spot. Extended my stay. Excellent location, great amenities. Fantastic customer service. Great value for money!
Stayed 2 nights in Apr 2020
Verified review
8/10 Good
Rodrigo
2 Mar 2020
Liked: Cleanliness, room comfort
O problema foi que a localização que estava no site da hotéis.com e deles também, não era o endereço do apartamento. Isso causou problemas. Por outro lado, a administração procurou nós deixar a vontade, mas o problema continuou existindo.
The apartment (top floor) is slightly shabby. Marks on the walls, no plug in the kitenette sink, taps in the bathroom are loose. The bed has a thin matress. It feels like a 1990's student flat.
However, it is clean and everything works. Warm and cosy.
The main attraction is location and price. If you don't much care about four star or even three star rooms, you have good self catering accommodation just a stones throw from Victoria station.
Stayed 3 nights in Feb 2020
Verified review
6/10 Okay
Verified traveller
7 Jan 2020
Liked: Staff & service, room comfort
Was ok for the cost but wouldn't stay again.
Very basic which is all we needed. But after a very busy day, we struggled to enter our apartments. The front door was ok after the 3rd attempt but the door to the room caused us significant issues as we were given the wrong code. After a 10 minute phone call we were able to get in.
The property was extremely dirty. The fire alarm was beeping all day and night and required a new battery. There was mold in the bathroom. The refrigerator smelled like someone died in it (words from my 12 year old!). The street traffic was loud and motorcycles all night long past 3am. The beds had springs popping in our backs. The windows needed updating to fix this. We would never ever stay here again.
It is not what's on the picture, it is not that adresse you get. It was down in a basement. Not very clean. You couldn't lock the window. Everything was broken. Very cold. I got a very very bad service from Hotel.com while I tried to talk to them about the problems.
Stayed 5 nights in Dec 2019
Verified review
6/10 Okay
Verified traveller
19 Nov 2019
Great location, older building but in good repair. Carpet needed work, the hardwood floor was clean and shiny.
Las instalaciones muy buenas. La gente de recepción .... trabaja a desgano ....no me informaron q tenía posibilidad de uso de cocina .... y las pocas preguntas q le hice .... las contesto muy molesto
Stayed 3 nights in Nov 2019
Verified review
6/10 Okay
Jane
7 Nov 2019
Liked: Staff & service
Just about OK
For 2 vey busy women the apartment was in a great location Warwick Way not Wilton Road which was fine. The bedroom smelt of illegal substances. There was a second room that was locked which made us felt nervous on calling we found that it was not occupied. We had no hot water the second day so no showers! Spacious for 2 great location and price for central London just needs a facelift.
Die Lage der Unterkunft ist wirklich super von der Station Victoria etteicht man diese in max. 10 Minuten zu Fuß. In unmittelbarer Nähe befinden sich Cafes und ein Supermarkt. Man erreicht von der Unterkunft binnen weniger Minuten viele Sehenswürdigkeiten. Leider ist die Lage auch das einzige Positive. Bereits bei unserer Ankunft wurden wir ziemlich unfreundlich empfangen. Der Herr im Büro schien deutlich interessierter an seinem Rechner zu sein, als uns zu empfangen. Die Unterkunft selbst war in einem ungepflegten Zustand. Staubbedeckte Tische, Sofas und Sessel mit hellen Flecken (da kann sich jeder seinen Teil denken) und gerissene Fenster mit losen Griffen. Das Badezimmer wurde in vier Tagen (und davor vermutlich auch nicht) gereinigt. Der Duschhvorhang und das Siliokon an der Wanne waren mit roten Ablagerungen versehen. Dazu kam, das trotzt Nutzung des Badezimmers durch 3 Parteien, nicht einmal der Duschvorleger gewechselt wurde. Möglichkeiten um sein Handtuch aufzuhängen, da man es dort nirgendwo ablegen wollte, waren auch nicht vorhanden. Alles in allem war das Apartment in einem desolaten Zustand. Schade, den gerade im Punkt Sauberkeit sollte selbstverständlich sein.
Les photos sur le site ne correspondant absolument pas à la réalité, seul le matelas Du lit était correct tout le reste était vieillot pour ne pas dire détérioré pour certaine partie de l’appartement;
L’entrée de l’immeuble est ouvert a tout vent car le système de verrou était cassé, quand on rentre dans ce dernier la moquette est sale et les murs ne sont pas nettoyés un extincteur sans plomb est par terre, enfin cela donne envie de repartir
Cold water for second day stay. First day stay water was at least warm. Street noise was terrible. Bed was ok, but not comfortable. Had to supply a separate email address to get entrance instructions.
Stayed 2 nights in Oct 2019
Verified review
4/10 Poor
Verified traveller
21 Oct 2019
Liked: Cleanliness
The room was cheap and therefore it was ok. For one short night it's enough. But woudn't recommend the shared bathroom- room for more than one night if you expect a little comfy or romantic.
It's ok for cheap nights in the centre of London. It's quite noisy.
Stayed 1 night in Oct 2019
Verified review
8/10 Good
Verified traveller
14 Oct 2019
Liked: Staff & service
Goo location near the Victoria Station and Apollo Theatre. Great for family visit. Not particularly clean though, dirty bathroom.
Great little place very close to Victoria Train Station
This little room was priced perfect. We didn't care that it wasn't large or that it had stairs going to it..
I just wish we could have got it again for a return flight because it's just so close 5-minute walk from the train station. The room was clean and so is the bathroom and we didn't have to share a bathroom for that price very happy
Stayed 1 night in Sep 2019
Verified review
6/10 Okay
Charles
1 Oct 2019
Liked: Cleanliness, staff & service
Misleading Listing
This apartment quality was acceptable given the price and their service was excellent. However, the description on Hotels.com did not match the actual apartment I stayed in at all (not sure if that is Expedia´s fault or Victoria Apartments), and the location was at least 1 mile away from the location listed on Hotels.com. You all need to merchandise the truth much better.
Stayed 1 night in Sep 2019
Verified review
6/10 Okay
Verified traveller
27 Sept 2019
Liked: Cleanliness, staff & service
Perfekte Lage. Drei Minuten zur Victoria Station. Zwei Minuten zum Einkaufen...