Title: Kensington Serviced Apartments Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Kensington Serviced Apartments Apartments with kitchens, a quick walk to Bupa Cromwell Hospital ![Front of property](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/24eaf22e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Studio, 2 Queen Beds, Balcony | Balcony](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/779a4f05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Patio, Garden Area | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/aa7b42ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Balcony | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/46eb111c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/e5783e7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located close to Bupa Cromwell Hospital and Natural History Museum, Kensington Serviced Apartments provides laundry facilities. Stay connected with free in-room WiFi. 4.8 ## Popular amenities - Parking available - Housekeeping - Laundry - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 21 - Oct 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22118451&PinnedHotelID=22118451&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/0acc054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Sofa bed - double Private bathroom Microwave Coffee/tea maker - 247 sq ft - Sleeps 2 - 1 Queen Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/1baf314e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Studio, Triple ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Private bathroom Microwave Coffee/tea maker Oven - 204 sq ft - Sleeps 3 - 1 Queen Bunk Bed and 1 Double Sofa Bed ![Family Studio | Private kitchenette | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/a56d789e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Sofa bed Private bathroom Microwave Coffee/tea maker - 258 sq ft - Sleeps 5 - 1 Queen Bed, 1 Queen Bunk Bed and 1 Double Sofa Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/85f1ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 2 Queen Beds ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Private bathroom Microwave Coffee/tea maker Oven - 279 sq ft - Sleeps 4 - 2 Queen Beds ![Family Studio, 2 Queen Beds, Balcony | Balcony](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/779a4f05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 2 Queen Beds, Balcony ### Highlights Balcony Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Sofa bed Private bathroom Microwave - 301 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Apartment, 2 Bedrooms, Balcony | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/885f2b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony ### Highlights Balcony Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV 2 bedrooms Sofa bed Private bathroom - 861 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Queen Sofa Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/85f1ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, Lower Ground Floor ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Private bathroom Microwave Coffee/tea maker Oven - 333 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/0acc054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Patio, Garden Area ### Highlights Balcony or patio Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Sofa bed Private bathroom Microwave - 290 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Studio | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/a3153c31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Sofa bed Private bathroom Microwave Coffee/tea maker - 236 sq ft - Sleeps 3 - 1 Queen Bed and 1 Queen Sofa Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/23000000/22120000/22118500/22118451/1baf314e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Studio, Double ### Highlights Soundproofed Kitchen Full-sized fridge/freezer Flat-screen TV Private bathroom Microwave Coffee/tea maker Oven - 182 sq ft - Sleeps 2 - 1 Queen Bunk Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Kensington-Serviced-Apartments.h22118451.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Kensington-Serviced-Apartments.h22118451.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Kensington Serviced Apartments is near a metro station. Royal Albert Hall and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park. Natural History Museum and Imperial College London are two other places to visit that come recommended. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) [View more Apartments in London](https://www.expedia.co.uk/London-Apartments.d178279-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49514%2C-0.18848&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-YneUkqXefZn8t6-3oBRyxB1HTw=) Cromwell Road, London, England, SW7 4EJ ### What's nearby - Imperial College London - 10 min walk - 0.6 miles - Natural History Museum - 12 min walk - 0.7 miles - Royal Albert Hall - 15 min walk - 0.8 miles - Kensington Palace - 15 min walk - 0.8 miles - Hyde Park - 16 min walk - 0.9 miles ### Getting around - Gloucester Road Underground Station - 7 min walk - West Brompton Station - 15 min walk - London (LCY-London City) - 53 min drive ### Restaurants - ‪Devonshire Arms - ‬6 min walk - ‪Cast Iron Bar & Grill - ‬2 min walk - ‪Executive Lounge Marriott - ‬4 min walk - ‪ASK Italian - ‬5 min walk - ‪Masgouf | مسكوف - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Kensington Serviced Apartments Apartments with kitchens, a quick walk to Bupa Cromwell Hospital This smoke-free apartment building features self parking, laundry facilities and express check-in. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Added amenities include free WiFi, a flat-screen TV and a coffee/tea maker. Weekly housekeeping is available. Kensington Serviced Apartments offers 16 accommodations with coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/1000000/990900/990855/5ca9648a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel London ExCel Docklands - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,005 reviews £89 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=990855&PinnedHotelID=990855&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Studio | 1 bedroom, iron/ironing board, free cots/infant beds, travel cot](https://images.trvl-media.com/lodging/101000000/100820000/100818000/100817946/ee6c3f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cleveland Residences Kensington London City Centre - Kitchen - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 151 reviews £113 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=100817946&PinnedHotelID=100817946&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | 2 bedrooms, Internet](https://images.trvl-media.com/lodging/108000000/107100000/107095000/107094967/w3000h1990x0y0-fb8a26c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous Modern 2 Bedroom Flat in Chelsea London City Centre - Free WiFi - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=107094967&PinnedHotelID=107094967&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/120000000/119250000/119247500/119247410/86c9136b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collingham Road - 1 Bedroom Apartment III London City Centre - Free WiFi - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=119247410&PinnedHotelID=119247410&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2760000/2752100/2752030/bedb9886.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Presidential Apartments - Kensington London City Centre - Kitchen - Washer - Free WiFi - Air conditioning 8.2 Very good 1,880 reviews £146 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2752030&PinnedHotelID=2752030&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, Private Bathroom, City View | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23510000/23504300/23504205/bc71d763.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### High Street Kensington Apartments London City Centre - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 78 reviews £188 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23504205&PinnedHotelID=23504205&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/122000000/121370000/121360200/121360159/0be54753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exclusive 2 Bedroom Flat near Vauxhall Station! London City Centre [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=121360159&PinnedHotelID=121360159&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/113000000/112800000/112790100/112790097/15775138.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wonderful Fitzrovia 3 Bed Apartment London City Centre - Kitchen - Washer - Dryer 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=112790097&PinnedHotelID=112790097&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/20000/11000/10939/3abca833.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Clermont London, Victoria London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 2,683 reviews £230 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=10939&PinnedHotelID=10939&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Living area](https://images.trvl-media.com/lodging/114000000/113090000/113085500/113085465/ca1c37c8_edited_8042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3br-sleeps5-balcony-centrallondon-ws95 London City Centre - Kitchen - Washer - Dryer - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=113085465&PinnedHotelID=113085465&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 40 per day) - Limited on-site parking ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Microwave - Oven ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Towels provided ### Entertainment - Flat-screen TV ### Laundry - Laundry facilities ### Work spaces - Desk ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Housekeeping (daily) - Iron/ironing board - Luggage storage ### Location highlights - In the city centre - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 16 units - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: GBP 40 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Kensington Serviced Apartments Apartment Serviced Apartments Apartment Kensington Serviced Apartments London Kensington Serviced s London Kensington Serviced Apartments London Kensington Serviced Apartments Apartment Kensington Serviced Apartments Apartment London ## Frequently asked questions ### Is Kensington Serviced Apartments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Kensington Serviced Apartments? > Self-parking is available for GBP 40 per day. Limited spots are available. ### What time is check-in at Kensington Serviced Apartments? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. ### What time is check-out at Kensington Serviced Apartments? > Checkout is at 10 AM. ### Where is Kensington Serviced Apartments located? > Located in London City Centre, this apartment building is within a 15-minute walk of Bupa Cromwell Hospital, Natural History Museum and Imperial College London. Royal Albert Hall and Kensington Palace are also within 1 mi (2 km). Gloucester Road Underground Station is 7 minutes by foot and Earl's Court Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kensington Serviced Apartments Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 2 6 - Okay 5 4 - Poor 4 2 - Terrible 4 ### 4.8/10 Cleanliness ### 4.6/10 Staff & service ### 5.2/10 Property conditions & facilities ### 4/10 Poor #### Lala 28 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This apartment is in the basement, there are several very narrow stairs to reach to the street level and moving luggage up and down was very uncomfortable and I tripped and fell couple of times. The overall cleanliness of the room was poor. Bed sheets were not clean and the toilette area had used toiletery from looked like a long time ago. The location is good though. There is no housekeeping or anyone/ concierge as a matter of fact. ##### Lala Stayed 4 nights in Mar 2018 ### 2/10 Terrible #### rob 10 Oct 2022 Disliked: Cleanliness, property conditions & facilities, communication Could not find this property, came across another family who were also walking around aimlessly trying to find where it is? Having popped into other hotels, we soon realized that many many other people had been on the same search in the past!! tried calling the number, with no response. eventually got through to someone at Expedia who also failed to contact the property. We were left stranded in London with 3 children and nowhere to stay! had to get a refund, but no alternative accommodation available! Luckily the kind staff at the Hilton managed to sort us a room for the night so that we didn't have to cut short our London stay! We are still not sure if this property actually exists or whether it's all a scam?? I would like to think that a big company like Expedia would check before listing on their site! Shame, the apartments look great! but as to if they exist, who knows!?!?!? Good Luck ##### rob Stayed 1 night in Oct 2022 ### 4/10 Poor #### Kuan-Chen 15 Aug 2018 Disliked: Cleanliness, staff & service, room comfort #### 極度不推薦 我訂了3個大人、2個小孩的房間，網站上註明的是一個加大雙人床、上下鋪、沙發床，實際入住發現是一張雙人床上下舖＋沙發床。上鋪的高度約200公分高太危險了，小孩只能擠沙發床，但打開發現沒有床單、棉被、枕頭，最重要的是房間小到不行。打電話聯絡才知道入房時間很片面的規定下午4點才能入房，更誇張的是沒有任何地方能先寄放行李，這樣的設備與服務一個晚上要3百多英鎊很不值得。這次經驗，我不會再使用hotels.com的訂房服務，我覺得他們的篩選與旅館的資訊不實在。 ##### Kuan-Chen Stayed 3 nights in Aug 2018 ### 8/10 Good #### Nerylene 8 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort The place is not in Cromwell like what the says in the description but still in a very nice and safe area. The place is near the train station and stores. The place looks big in the picture. ##### Nerylene Stayed 4 nights in Jul 2018 ### 6/10 Okay #### Lorraine, California, CA 31 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Rooms etc were fine... they need much much much better communication on the check-in process though, and the address on the expedia site is also incorrect. My sister spent 30 minutes dragging a suitcase around with 2 small children trying to find the place and then when we called and got the correct address, she spent another 15 minutes trying to find a way into the reception desk. I finally called the number on the reservation for the 2nd time, and was told that "The receptionist has gone home" (It was 5.45pm) and only when I asked how do we get into the room we booked, was told we need a security code. Anyway, eventually after almost an hour, she got into her room. Make it easier for people!! ##### Lorraine Stayed 1 night in Jul 2018 ### 8/10 Good #### Ricky, Nashville , TN 24 Jul 2018 Liked: Staff & service, property conditions & facilities, room comfort Excellent location next to Gloucester road station, Victoria was next station. Easy to get out . The only thing I did not like noise if the train. Also no A/C. ##### Ricky Stayed 3 nights in Jul 2018 ### 2/10 Terrible #### C, DALLAS 17 Jul 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Horrible for the price damaged floor dirty bath tub. No AC. Beds horrible . Husband slept on the kitchen floor . Bath tub dirty . Called Expedia to complain on arrival. No other hotel available in area . Asked manager for refund . Could not switch hotels . ##### C Stayed 2 nights in Jul 2018 ### 4/10 Poor #### Verified traveller 4 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort did not email me a check in time, but when I arrived, found out I couldn't check in for 3 more hours. said they clean weekly, but I was there for 9 days, and no one replace toilet paper or towels, so I had to buy my own. there was no fan in the room. called and asked, and she said one would be delivered. It was not the next day so I tracked down the lady who cleaned, and she brought one. walls and floors seemed very thin, so I was constantly woken up. ##### Verified traveller Stayed 9 nights in Jun 2018 ### 6/10 Okay #### Verified traveller 4 Jul 2018 Disliked: Room comfort #### 사진과는 다른 숙소 사진과는 조금 많이 달랐던 숙소 에어콘이 없어 창문을 열어놓고있어도 더웠습니다 ㅜㅠ 겨울엔 괜찮을듯 ##### Verified traveller Stayed 4 nights in Jun 2018 ### 6/10 Okay #### Rovert, Columbus, Ohio 2 Jul 2018 Liked: Staff & service Disliked: Room comfort #### Not the best and not the worst Good: communication with the office and their willingness to address our issues. Location for sight seeing in London Fully functioning kitchenette, laundry. Bad: size. It’s cramped with two queen beds. The shower is not sized for 6’+ people. Comfort of furniture was not good. They did try to get another mattress to address the problems and that was good. There’s no place to store luggage so it’s out of the way. That would have made some of the size issues seem lesser. ##### Rovert Stayed 13 nights in Jun 2018 ### 2/10 Terrible #### Tracy, Tennessee 2 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place I’ve ever seen We immediately left and checked into a different hotel - this place is disgusting and should be removed from Expedia. I plan on requesting a refund when we get back to the states. ##### Tracy Stayed 3 nights in Jun 2018 ### 6/10 Okay #### Rob, US 28 May 2018 Liked: Cleanliness #### Adress is not correct and not accurate Location listed as Kensington Serviced Apartments London, England, United Kingdom is not accurate. I had to call the number:+44--7411388164 and the lady who answered nicely gave me directions to go a to a different building, then she gave me a code to open the front door of the building to get the keys from a security box located inside, then she told me were to find the apartment next door to the building. I was lucky to have a cell phone that worked in London, otherwise it would be impossible to find this place. I never saw a person in charge of this property, however the apartment is well located and clean. ##### Rob Stayed 2 nights in May 2018 ### 2/10 Terrible #### Verified traveller 19 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not at all happy. Could not stay there. Had to bo So shocked we left and never stayed there. We booked a two bedroom apartment at a different addresses. When we are in London we were directed to a completely different site. We spent two hours on the phone but the manager was unavailable to speak with us. It was miss discribed and we were ripped off totally. We will not book online again ##### Verified traveller Stayed 4 nights in May 2018 ### 4/10 Poor #### Sylvie, Marseille 27 Apr 2018 Disliked: Staff & service #### voyage en famille Nous sommes arrivés le 21/4 , il n' y avait personne pour nous accueillir, mais nous le savions. Nous avions les codes pour retirer les clefs dans un coffre.. Appartement en entresol , sans vue,(sur la porte des poubelles)propre , sauf très humide , le chauffage n' était pas branché. Salle de bain extrêmement petite, mais à notre très grand regret sans chauffage! L' humidité de la douche de la veille ne séchait pas.Obligés de laisser la porte ouverte et de mettre le chauffage du couloir à fond pour se doucher. Deux grands lits en 120cms et non en 140cms!! Nous sommes repartis le 21/4 au matin , sans voir personne. ##### Sylvie Stayed 5 nights in Apr 2018 ### 6/10 Okay #### Alberto, Miami, FL 8 Apr 2018 Disliked: Cleanliness, staff & service #### It's OK, good location, big opportunities. I travelled with my family for an 8 day vacation to London. It was nice to be able to check in early, Unfortunately the lady in charge (Mia) didn't get there on time when we got there, after calling her multiple times (thanks god for Skype, otherwise would be super expensive), she picked up the phone and gave me the codes to get into the apartment. Now, the apartment is in a great location, I was expecting a little more (I travel within the US for business and used to 2 bedroom hotel rooms/apartments), but understanding that is London, I guess is ok. It's one bedroom, bunk bed, kitchen, dining, sofa is all together in the same room, and bathroom is separate. Floor wasn't super clean, but not bad. So overall I would say is ok, but I was expecting more for the price we paid. ##### Alberto Stayed 8 nights in Mar 2018 ## Expedia's Latest Trends ### Hotels > [Radisson RED Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information)