Located in London City Centre neighbourhood, Emperors Gate Residence by Allô Housing is connected to a shopping centre. Kensington Palace and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Cromwell Road and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or SSE Arena, Wembley. Our guests love the property's location for the sightseeing.
Visit our London travel guideYou'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The stay was just alright, it wasnt very clean as well. The shower was stucked so the water wouldnt drain properly. Called the customer service, no one came and repair even they said they are going to send someover to fix it. Do bear in mind that you will have to collect your key at a differnet place even youre checking in within the chek-in time, which was quite inconvenience in my opinion
The place is in a super location and could be great. But these were the things I found poor. I would not recommend this place and the response to my complaints was not great. 1. Firstly on arriving the place was very cold outside of the Kitchen. I assume that somebody had turned on the heating in the kitchen and then realized they couldn’t in the sitting room. I reported the fault and somebody was sent over to help. It was clear that the heater had not been working for some time as the socket was faulty. 2. In addition to this the lights in the sitting room did not work and the lights on entry to the property did not work either. 3. The most serious concern was relating to the lack of lighting in the stairway which should have been linked to a sensor. This was not working meaning that lights only came on part way down the stairs. The lights were clearly in need of attention and left not working and as this is a health and safety issue was unacceptable. 4. There was damage to a number of ceilings which looked like water damage from upstairs and also water damage from outside. This clearly was not a new issue with peeling paint and electrics added over the top of the plasterboard. 5. The front door key to the property from the street is not working well. It took me over a minute to enter one evening. 6. The sink tap fixing in the kitchen is loose 8. My credit card was charged a non sterling transaction - I was not informed of this 9.percolata dirty from previous visitor
Great location. 5 minutes from Gloucester underground station. Very accessible to several museums and in the heart of central London!!! Would recommend to anybody traveling with 4.
Only complaints: didn’t know it was a 4th floor walk up-we had HEAVY suitcases Rug under bed was spotted-little grubby Loved the charm, price was great, aside from rug, VERY CERY clean!
The room does not look like the pictures. You will get a room with cheap Ikea furniture. Also, the check in process is ridiculous. They seem like do not care if you want to stay or not. They treat you like bagging them for you room that you have paid for it!!!
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