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DoubleTree by Hilton Hotel London ExCel

Property class: 4

Choose dates to view prices

Located close to Excel London and The Arena, DoubleTree by Hilton Hotel London ExCel provides a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £84
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Suite with City View

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Accessible Twin Room

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a lamp.

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(57 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (Water View)

A hotel room with a large bed, a desk, an orange chair, a TV, and a view of a cityscape and water.

Deluxe Room, 1 Queen Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a door.

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room (Guest)

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Twin Room (Guest)

9.4 out of 10
Exceptional
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Water view
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed (Water View)

A hotel room with a modern design, featuring a leather chair, a round mirror, a white console table with a vase of flowers, and a bed with a wooden headboard.

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Water View)

A hotel room with a large bed, a chair, a table, and a window with curtains.

Deluxe Room, 1 King Bed (Water View)

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table with a lamp, and a telephone.

Suite, 1 Queen Bed, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Balcony

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 Queen Bed, Balcony

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city through large windows.

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Docklands, a neighbourhood in London, DoubleTree by Hilton Hotel London ExCel is near the airport and on the waterfront. Tower of London and The Shard are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City. Looking to enjoy an event or a match? See what's going on at Excel London or London Stadium.
Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • A waterfront building with a modern design, featuring a large overhang and multiple levels.
    Excel London
    3 min walk - 0.2 miles
  • A cityscape with a river, skyscrapers, and a bridge.
    IFS Cloud Royal Docks Station
    3 min drive - 1.2 miles
  • Thames Barrier Park
    12 min walk - 0.7 miles
  • Royal Victoria Bridge
    13 min walk - 0.7 miles
  • University of East London, Docklands Campus
    3 min drive - 1.0 mile

Getting around

  • Prince Regent Station
    5 min walk
  • West Ham Station
    7 min drive
  • London (LCY-London City)
    7 min drive

Restaurants

  • Caffè Nero
    14 min walk
  • Costa Coffee
    13 min walk
  • The Salt Port - Restaurant & Delicatessen
    1 min walk
  • Pret A Manger
    14 min walk
  • Starbucks
    16 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

  • Upscale hotel near Excel London
  • Located close to The Arena, DoubleTree by Hilton Hotel London ExCel provides a terrace, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, a lift and free newspapers
    • A banquet hall, a front desk safe and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 287 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: Green Key (Foundation for Environmental Education) and Green Tourism Programme. For more information on what these certifications require and verify, please visit their websites.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 882 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.5 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is DoubleTree by Hilton Hotel London ExCel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 35 kg per pet. There's a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on 31 Aug 2026 start from £84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London ExCel?

Self-parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel London ExCel?

Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton Hotel London ExCel located?

Located in Docklands, this hotel is 0.3 mi (0.5 km) from Excel London and 2.4 mi (3.9 km) from The Arena. London Stadium and Westfield Stratford City are also within 6 mi (10 km). Prince Regent Station is 5 minutes by foot and Royal Albert Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel London ExCel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1020 reviews
Rating 8 - Good. 247 out of 1020 reviews
Rating 6 - Okay. 116 out of 1020 reviews
Rating 4 - Poor. 40 out of 1020 reviews
Rating 2 - Terrible. 42 out of 1020 reviews

Reviews

Verified review

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, tasty breakfast and very helpful staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Makhosi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel, friendly staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Serena

Liked: Staff & service, amenities, property conditions & facilities
The hotel is located on the river and the view was lovely. It is close to public transportation portals. Food options during the day were great but all the restaurants nearby closed really early (6 p.m.), even on the weekend. The staff was fabulous! The room was cold and I had much difficulty using the thermostat to regulate the room temperature. I would definitely stay at this hotel again in the future.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and welcoming and helpful. Cookie on arrival was a lovely surprise. Hotel is clean, our room was pretty basic but had everything we needed. We ate in the bar area and the menu was really good, staff in there are great too. Overall a good stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Motunrayo Mosunmola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and enjoyable breakfast
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Bjornar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff friendly and helpful, clean facilities and comfy beds!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Habibur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice staff and Good views
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I stayed before a couple of years ago and since then they have introduced a vegan (and allergy friendly) cookie which is good to see. There’s slightly less selection for vegan & gluten free diets at breakfast compared to two years ago, but still very good. The staff, especially the lady who worked on the breakfast hosting, were all so friendly and helpful. The aircon worked great and was a lovely relief from the heatwave. The lifts are very small, worked fine but if you’re a wheelchair user it could be an issue if you don’t have a basic manual chair. Bed was comfy and I slept well. If I needed to I would happily stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely two night stay. Staff were extremely welcoming, friendly, professional and helpful. Great facilities in a spotless room. Breakfast was delicious, with a varied choice of hot and cold food. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

JEAN PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Calm environment. Great staff.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Olufunke

Liked: Cleanliness
Room was clean and comfortable did not have breakfast or use the bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the location excellent for view and it was clean. Expected a bigger bed but overall I was happy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of car parking when we arrive around 6.30pm. Friendly reception staff who were very informative. Room very clean and plenty of amenities in the room. Breakfast was lovely and there was plenty of choice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Very friendly staff and lovely food.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Excel Conference Centre - lovely staff in all areas - I can only make one suggestion and that would be to move the mirror closer to the plug, as its really difficult to do your hair when the plug is so far away - plus a shelf would be good near to the mirror too. Apart from that - it was really good and would highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff excellent, vreat place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities
Room was beautiful, was given a complimentary upgrade by Irene who was absolutely pleasant and lovely! Beautiful views too.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Ideal for going to the O2, the bus stop is a 5 mins walk The staff are amazing and the room was very comfy
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Not only were we greeted with warm cookies upon arrival but we received free parking thanks to a friendly conversation with one of the team - stellar service!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were very patient with my anxieties and exceptional service from everyone I came across
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, food good, close to airport and service good but pricey for a short stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

alison marie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and friendly and helpful staff, great breakfast
Stayed 1 night in Jun 2025