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Alexander Apartments

4.0 star property

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Close to Kensington High Street and Natural History Museum, Alexander Apartments provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

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About this property

Alexander Apartments

  • Upscale apartment near Kensington High Street
  • Close to Natural History Museum and Imperial College London, Alexander Apartments provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
  • Smoke-free property and luggage storage
  • Room features
  • All 50 rooms offer comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and separate dining areas.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Separate sitting areas, separate dining areas and kitchens

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Alexander Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexander Apartments?

This property doesn't offer parking.

What time is check-in at Alexander Apartments?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Alexander Apartments?

Checkout is at noon.

Where is Alexander Apartments located?

Located in London City Centre, this apartment building is within a 15-minute walk of Cromwell Road, Kensington High Street and Imperial College London. Hyde Park and Natural History Museum are also within 1 mile (2 km). Earl's Court Station is 6 minutes by foot and Gloucester Road Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

8.2

Cleanliness

9.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 5 out of 27 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in the basement and when we got there mold was on the ceiling and there was no working WiFi. In addition, a dehumidifier was running (assuming because of the mold). We booked another place to stay for the night because the front desk was closed. In the morning we went back and explained the situation. The lady said “oh yeah we’ve had problems with this room when it rains” why would we be placed in it then I asked? They had no other room to move us to so I requested a full refund and left.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Onur

Liked: Staff & service, property conditions & facilities
Konaklamanız zemin kat altında olduğu için biraz sıkıntı yaşadık. Havalandırma yetersizdi. Personel ve lokasyon açısından ise gayet iyiydi.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Olivier

Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

I have stayed here before love the location. The rooms are nice and clean with nice amenities. Has some issues with power took a day to resolve, also the WiFi has issues but that was resolved by the following day as well. None the less a lovely place to stay. Modern and well kept. Very Close to Earls Court tube, plenty of restaurants and shops nearby. Pharmacies and markets all within 3 minute walk.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Esthon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay!

You need to call if you're going to check-in at night.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Modern

Very nice stay - clean and modern. Will return
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del administrador. No encontrabamos la dirección y el fue por nosotros. En general todo muy bien
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
The hotel cancelled my reservation saying that they could not charge my credit card. However, my bank informed me that there's no problem with the card I used to guarantee the booking. We arrived at the hotel on 31 December 2019 at around 10 pm only to be told that our reservation had been cancelled and there was no more room available! I had never had any problems with Hotels.com and this is really terrible! Aw were told to leave the hotel reception by 11 pm and we were left in the cold night with no place to stay! As a result, we also missed the fire works in London, something which we had been looking forward to for almost 6 months!!!!
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Mr Dimitri the Manager was exceptional he solved all my issues and was always there for me. I also like the room. I feel service of the room could be a little more
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dimitri the hotel manager gave us the best personal attention, he is definitely passionate about good human relations.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il ragazzo che ci ha accolto e che gestisce la struttura molto gentile
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to tube station and restaurants. Room was clean and comfortable And had everything we needed. Staff was friendly and helpful. Flat could have had better lighting in bathroom.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

jose

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

NO AC

NO AC. 2 rooms, near by the subway station, friendly check in. This is more of a apartment building than a hotel or even a hostel. somewhat dirty. There were a couple of half drank bottles of water left in the fridge. I'm guessing from previous guests.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boende i mysiga kvarter

Området var mycket mysigt. Boendet var bra och personalen trevlig. Belysningen i rummen var det enda dåliga med bara en stark lampa i taket.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a one bedroomed apartment which was lovely. Room was clean and owners/manager had seemed to think about everything including supplying tea/coffee sachets, towels, hairdryer and an iron!!! Shower needed some attention but the Manager said he would report it to maintenance and thanked us for telling him.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Nigel

Liked: Staff & service, property conditions & facilities, room comfort

Room for improvement.

Very friendly welcome and helpful greeting. The room was comfortable enough but my only pointers would be: The shower hose was absolutely filthy There’s 2 light settings. Full on and full on. There’s no lamp so you either sit in the dark or sit with 6 blinding spot lights turned on. The insulation’s not brilliant so when you turn the TV off you can hear lots of other people moving about in halls and other rooms
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and nice

Lovely room reminds you of a small studio home. Clean, the gentleman that welcomed me as very helpful. Was there for quick modeling gig and he made my stay feel very personal. Area is great. Very close to Earls Court tube. Would recommend !
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one the best ones we've stayed in in London. It is clean and all essentials are provided. The service, especially by the reception lady named Shantel, is exceptional! We'll definitely come back and choose this property again (if available). So glad I booked this.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value Kensington/Chelsea

I booked this room for my wife, she was staying alone in London. The room was bright and clean. The location is in a safe area and the location is fantastic. Mr Anand was very helpful, he assisted my wife with everything. The laundry and kitchenette makes this studio apartment a great value.
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Moved, with 2 hrs notice, to another inconvenient place for half the trip
Stayed 8 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Bonne configuration de l'appartement, proche du métro et quartier résidentiel calme dans Borough of Kensington & Chelsea. Accès sécurisé et commerces à proximité.
Stayed 5 nights in Aug 2018
Verified

2/10 Terrible

Radoslaw

Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Sofyan

Disliked: Communication
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Verified traveller

Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019