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Aparthotel

12 London Street Apartments

3.5 star property

Choose dates to view prices

12 London Street Apartments offers a serene garden setting in central London. Features include a relaxing terrace, on-site shopping mall, in-room WiFi, and concierge services. Kensington Gardens and Marble Arch are nearby for easy exploration.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym
The current price is £156
includes taxes & fees
2 Aug - 3 Aug

Room options

View all photos for Standard Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Apartment

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Located in London City Centre neighbourhood, 12 London Street Apartments is connected to a railway/underground station. Oxford Street and Park Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Lord's Cricket Ground.
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Map
12 London St, London, England, W2 1HL

What's nearby

  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    5 min walk - 0.3 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    5 min walk - 0.3 miles
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    8 min walk - 0.4 miles
  • A busy street with a prominent London Underground sign, historic buildings, and a red double-decker bus.
    Oxford Street
    12 min walk - 0.7 miles
  • A large white archway with statues, surrounded by trees and buildings.
    Marble Arch
    13 min walk - 0.7 miles

Getting around

  • Paddington Underground Station
    3 min walk
  • London Paddington Station
    4 min walk
  • London (LCY-London City)
    52 min drive

Restaurants

  • CÉ LA VI London
    5 min walk
  • Angus Steakhouse Paddington
    4 min walk
  • The Pride of Paddington
    4 min walk
  • Blank Street Coffee
    4 min walk
  • Steam Bar
    5 min walk

About this property

12 London Street Apartments

  • Aparthotel near Kensington Gardens
  • Located close to Hyde Park and Marble Arch, 12 London Street Apartments provides a terrace, a shopping centre on-site and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • Full breakfast (surcharge), a 24-hour front desk and a banquet hall
    • Smoke-free property, tour/ticket information and 3 meeting rooms
    • Luggage storage, a front desk safe and concierge services
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Highchairs and free infant beds
    • 2 bathrooms with shower/bath combinations and shampoo
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Oven
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
  • A bar/lounge
  • A restaurant
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (538 square foot of space)
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 4 units
  • Banquet hall
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [16 London Street, Paddington, London W2 1HL]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is 12 London Street Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 12 London Street Apartments?

As of 15 Jul 2026, prices found for a 1-night stay for 2 adults at 12 London Street Apartments on 2 Aug 2026 start from £156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 12 London Street Apartments?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at 12 London Street Apartments?

Checkout is at 11:00 AM.

Where is 12 London Street Apartments located?

Located in London City Centre, this aparthotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Marble Arch are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

12 London Street Apartments Reviews

7.6

Good

7.8

Cleanliness

6.6

Amenities

6.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
It was very family friendly the staff was really nice and helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. The staff was very nice. It is in a great location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Close to a station and Hyde Park. No groceries near by. But fun to eat out,
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Diana Elmegaard

Liked: Cleanliness, amenities, communication
Fantastic flat for our family! Location is perfect for both Heathrow and anywhere in the city of London. Picked up the key from Hotel Indigo where all the staff are brilliant. They sorted out anything we needed. Brwakfast at Bella Italia two doors down is a must. We Will most definitely be back!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, room comfort, communication
The apartment was spotless the kitchen was a little tired and lacked some key utensils, but ideal for a last minute break.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, amenities, communication
Very convenient location with just a few minutes walk from Paddington Station. Lots of shops and restaurants in the vicinity. Friendly and helpful staff. Full kitchen with complimentary soft drinks in the fridge. Just a reminder that there is no lift.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication
Handy to transport. Quiet. Liked that there was a washing machine. Enjoyed having a bit more space than a hotel room The only drawback… stairs
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sapna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at 12 London Street Apartments last week and had an excellent experience. The staff were incredibly friendly and helpful, making check-in and any queries effortless. The location is perfect—right in the heart of the city, with easy access to transport, shops, and restaurants. The apartment itself was spacious, clean, and well-equipped. The full kitchen was a huge plus for preparing meals, and the air conditioning made the stay very comfortable. Great value for money compared to other options in the area. Other highlights: strong Wi-Fi, modern décor, and a quiet atmosphere despite being so central. I would highly recommend this property to anyone visiting London—ideal for both short and extended stays.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely
Stayed 5 nights in May 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, communication
Excellent location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great flat for our stay. Easy checkin and checkout.
Stayed 6 nights in Sep 2022
Verified

4/10 Poor

VIVEK

Disliked: Cleanliness, room comfort, communication

Very small place although great location.

Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

HIROTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Bryony

Liked: Cleanliness, property conditions & facilities, communication
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Verified

6/10 Okay

Adrian

This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Michael

Disliked: Communication
Mixed bag, this place. We stayed for 2 weeks. Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Stayed 14 nights in Jul 2022
Verified

4/10 Poor

Scott and Nancy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, room comfort, communication

A nice flat for the family

The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering. Overall, a very good stay. And we would enjoy staying again.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Michiko

Liked: Cleanliness, room comfort, communication

Great Location & Great AC!

Apartment was great for me and my 2 kids (19 & 15). Pros: -Location to Paddinton station (across the street) -Good Kitchen (small fridge, stove, microwave, sink) -Dining Table w/4 chairs -Washing machine (laundry) -3 beds (1 Double, 1 twin, 1 trundle) -small couch, 2 tv's -Grocery stores nearby & Kensington Park is walkable distance -GREAT Air Conditioning!! -Very nice staff!! (especially Shah at the front desk) Cons: -Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby) - Flat #4 is only accessible by stairs Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Stayed 6 nights in Jun 2025
Verified

4/10 Poor

Kelsey

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.
Verified

6/10 Okay

JULIAN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Ciara Ann

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.
Verified

2/10 Terrible

Kurt

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Tracey

Liked: Cleanliness, communication

Not good

Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación estaba limpia, el lugar estaba bastante bien ubicado y el servicio muy atento. Sin duda un buen lugar para salir a explorar la ciudad.
Stayed 4 nights in Apr 2026