this was our third stay at the Lancaster Gate Hotel. We chose to stay here again for the location, proximity to the tube station, cleanliness, and great staff. We were quite disappointed in how much the hotel has deteriorated, it is looking tired. We were given room 122, which was relatively nice, but small, as most London hotels are. My husband went in the shower on our first morning, and when he turned it on, the water spewed out of the shower head, all over the bathroom, and on the ceiling. We were then given room 301, which had a working shower, but the room was smaller. The toilet in both rooms did not flush very well. The breakfast, at 13.50 pounds per person, was adequate, but not great, and, to our minds, very expensive for what we received. .The breakfast room is very crowded. Having said all of this, the front desk staff were very friendly, and accommodating. We probably won't be back to London for a couple of years, but we definitely will not stay at the Lancaster Gate Hotel again. :(