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Lancaster Gate Hotel

Photo gallery for Lancaster Gate Hotel

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Lancaster Gate Hotel

Lancaster Gate Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
66-71 Lancaster Gate, London, England, W2 3NA

Explore the area

  • Popular LocationHyde Park7 min walk
  • Popular LocationKensington Palace12 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighbourhood, Lancaster Gate Hotel is in the city centre and near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a match? See what's going on at London Stadium or Wembley Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location.

What's nearby

  • Kensington Gardens - 2 min walk
  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • Serpentine Restaurant — 1 min walk
  • Halepi - 4 min walk
  • Sheila's Cafe - 4 min walk
  • Bel Canto - 4 min walk
  • The Mitre - 4 min walk

About this property

Lancaster Gate Hotel

Eco-friendly London hotel in London City Centre, walk to Hyde Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 196 rooms feature modern comforts such as LCD TVs with satellite channels, along with free WiFi. 24-hour room service, coffee makers and hairdryers are among the other amenities available to guests.
Lancaster Gate Hotel offers 196 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2018.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 12.00 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Renovated entire property – December 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 341 out of 1123 reviews
5 - Excellent 30%
Rating 4 - Good. 604 out of 1123 reviews
4 - Good 54%
Rating 3 - Okay. 138 out of 1123 reviews
3 - Okay 12%
Rating 2 - Poor. 30 out of 1123 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 1123 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was limited but staff were helpful regarding it.
Stayed 3 nights in May 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the pandemic environment, facilities were not used
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Our room was in the basement next to the air conditioning unit. Was so noisey all night Breakfast We had a cold breakfast to start so cereal, As we started to eat that our hot breakfast came out, so because of this it was going cold as we were still eating or cereal I had to ask the next day to hold off on hot food until we ate our cereal Very disappointing
Stayed 2 nights in Oct 2020