Staff very helpful, except for Pedro on last morning. (Our breakfast was included, but we needed to take airport shuttle before 0700 hrs. Yesterday's warmed coffee, watermelon juice, and miniature bread rolls were provided with no milk. I asked Pedro politely for some milk as there were 3 staff and 3 clients in a large, vacant lobby, but was told the kitchen does not open until 0700 hrs. The bar room door six steps away was open and the necessaries should have been provided. This poor service was unexpected and unnecessary. Hotel location good. Our stay was 3 nights and the room and bathroom were tidied, but not cleaned or vacuumed. The linens (except for the excellent towels), awful foam pillows, bedspreads, carpeting and curtains need replacing. TV news broadcasts only Al Jezeera in English (shame on you!) and the programming is decades old, mostly violent and loaded with long ads.