- Liked: Staff & service, amenities, property conditions & facilities
- Disliked: Cleanliness
Went to the hotel with 2 children and 2 dogs in a family room. After trying to rearrange the beds slightly in the room I uncovered something on the floor that was really a matter of concern. I took the packet to reception and quietly told the receptionist what was found. they said they would look into it my children went swimming and I stayed out the room with the dogs for I while I then went to the receptionist and asked what was to happen just to be told the room was checked and there is no longer anything to worry about that was it! If my dogs would if found this before me I’m sure they would be seriously ill or worse or dread to think my children playing with it. My thoughts for rest of evening is what type of people had been in the room before me and the lack of cleaning. To be honest I paid over £150 for one night here which personally I think the time of season is a lot over the odds for the accommodation. However all staff are very nice the breakfast was tasty and pleasant the bar tariff is fair and the location is ideal directly opposite the sea! I’m not one to usually complain and we do a lot of travelling and visiting, I just make a note wether to return to a place. I would return here as what was found in the room was nothing to do with the hotel owners it’s not there fault but I would of appreciated a offer of a different room maybe or even a better apology would of shown me they were more concerned About the issue.