Title: Merchant Quarters Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2122&destination=Liverpool%2C+England%2C+United+Kingdom&selected=14816754&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Merchant Quarters ## Photo gallery for Merchant Quarters ![1 bedroom, individually furnished, iron/ironing board, free WiFi - Merchant Quarters (Liverpool)](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/c62f0d08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave - Merchant Quarters (Liverpool)](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/14938ed2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite, 1 Bedroom, Accessible, Kitchen | In-room dining - Merchant Quarters (Liverpool)](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/489f7dbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite, 1 Bedroom, Accessible, Kitchen | Living area | Flat-screen TV - Merchant Quarters (Liverpool)](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/6dce6f51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Apartment (6 adults) | Terrace/patio - Merchant Quarters (Liverpool)](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/59636cec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Liverpool Pier Head Ferry Terminal and Cavern Club, Merchant Quarters has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Kitchen - Free Wi-Fi ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Two Bedroom Apartment (4 adults) ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/c62f0d08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment (4 adults) - City view - Sleeps 4 - 2 Double Beds ### View all photos for One Bedroom Apartment (2 Adults) ![1 bedroom, individually furnished, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/15000000/14820000/14816800/14816754/c62f0d08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment (2 Adults) - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10100/10080/3cebc7f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Atlantic Tower Hotel Liverpool By Sunday Liverpool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,000 reviews £48 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Mercure-Liverpool-Atlantic-Tower-Hotel.h10080.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Deluxe Room, Balcony | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1850000/1848900/1848863/3bb4065c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Days Night Hotel Liverpool Liverpool City Centre - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.6 Excellent 1,548 reviews £68 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Hard-Days-Night-Hotel.h1848863.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![3 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/9000000/8520000/8515700/8515691/bcb43c35_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Liverpool Liverpool City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,005 reviews £52 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Aloft-Liverpool-Hotel-By-Marriott.h8515691.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/83000000/82990000/82985500/82985495/668ff61f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson RED Liverpool Knowledge Quarter - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 1,000 reviews £52 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Mercure-Haydock-Hotel.h16095.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3870000/3860100/3860065/4ebc6920_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Heeton Concept Hotel City Centre Liverpool Liverpool - Free Wi-Fi - Air-conditioning - Breakfast available - Room service 8.2 Very good 1,003 reviews £42 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Heeton-Concept-Hotel-City-Centre-Liverpool.h3860065.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/77000000/76590000/76583900/76583844/1af6f544.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Liverpool Paddington Village Edge Hill - Free Wi-Fi - Restaurant - Gym - Breakfast available 9.4 Exceptional 1,230 reviews £73 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Novotel-Paddington-Village.h76583844.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/33000000/32820000/32815400/32815310/be8be076.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Citadines City Centre Liverpool Liverpool City Centre - Free Wi-Fi - Air-conditioning - Laundry room - Gym 9.4 Exceptional 1,176 reviews £73 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Quest-Liverpool-City-Centre.h32815310.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/579400/579322/8ce637f7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Liverpool Centre Albert Dock – Liverpool One Baltic Triangle - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,003 reviews £44 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Ibis-Liverpool-Centre-Albert-Dock-Liverpool-One.h579322.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b5808114-9e5f-49de-90c3-53b89fcb7095&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-Merchant-Quarters.h14816754.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-Merchant-Quarters.h14816754.Hotel-Information) ## About the area Located in The Docks neighbourhood, Merchant Quarters is connected to a shopping centre. Cavern Club and The Beatles Story Museum are cultural highlights, and travellers looking to shop may want to visit Liverpool ONE and Cheshire Oaks Designer Outlet. Check out an event or a game at M&S Bank Arena, and consider making time for Knowsley Safari Park, a top attraction not to be missed. [Visit our Liverpool travel guide](https://www.expedia.co.uk/Liverpool.dx6046241) [View more Apartments in Liverpool](https://www.expedia.co.uk/Liverpool-Apartments.d6046241-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40846%2C-2.99706&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zboeY2o75R-bzxCutZOQg7p4yXM=) William Jessop Way, Liverpool, England, L3 1EJ ### What's nearby - ![Royal Liver Building featuring heritage architecture](https://images.trvl-media.com/place/6078905/bd2d7b74-3c10-4337-b7a9-62ba9512f1de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Liver Building 5 min walk \- 0.3 miles - ![Liverpool Pier Head Ferry Terminal which includes modern architecture](https://images.trvl-media.com/place/553248634340810363/1e62a97e-b357-4c6c-ae96-0a1ee26696de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool Pier Head Ferry Terminal 6 min walk \- 0.4 miles - ![Cavern Club which includes interior views](https://images.trvl-media.com/place/6161781/81d46b04-28be-4f0b-a28b-101b34292c31.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cavern Club 8 min walk \- 0.4 miles - ![Christmas reflections on a wet Sunday morning. Taken at Liverpool One on a Samsung S8. ](https://images.trvl-media.com/place/2122/d636cc4e-9e2b-457f-a901-2483952074a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool ONE 8 min walk \- 0.4 miles - ![Albert Dock which includes heritage architecture and a bay or harbour](https://images.trvl-media.com/place/6078825/35769d23-3941-4a25-b132-9a32ca7bbf38.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Albert Dock 12 min walk \- 0.7 miles ### Getting around - Liverpool James Street Station 8 min walk - Liverpool (LPL-John Lennon) 32 min drive ### Restaurants - Starbucks 7 min walk - Panoramic 34 Restaurant 5 min walk - Bean 2 min walk - Bold Street Coffee 7 min walk - Ma Boyles Oyster Bar 4 min walk ## About this property ### Merchant Quarters This apartment building features free Wi-Fi in public areas. Each apartment provides a sitting area and a kitchen, plus free WiFi and a flat-screen TV with cable channels. Amenities also include an iron/ironing board and free toiletries. Limited housekeeping is available. Merchant Quarters offers 15 accommodations with an iron/ironing board and free toiletries. This individually furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Microwaves and fridges can be requested. Housekeeping is provided on a limited basis. ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/60000/55000/54983/5768bec8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adelphi Hotel Knowledge Quarter - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.0 Good 1,899 reviews £47 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=54983&PinnedHotelID=54983&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/16000000/15260000/15251900/15251882/460b384f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Z Hotel Liverpool Liverpool City Centre - Free Wi-Fi - Air-conditioning - Breakfast available - Bar 8.6 Excellent 204 reviews £50 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15251882&PinnedHotelID=15251882&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/127000000/126020000/126014400/126014320/1e9c0183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 19 Duke Street Ropewalks - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=111955513&PinnedHotelID=111955513&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3410000/3402400/3402363/2b813725.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Liverpool City Center Baltic Triangle - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.2 Very good 1,003 reviews £55 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=3402363&PinnedHotelID=3402363&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=14816754&PinnedHotelID=14816754&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=14816754,54983,15251882,126014320,95235020) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Kitchen - Microwave - Refrigerator ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Shower/bathtub combination - Towels provided ### Living spaces - Living room - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk ### Services and conveniences - Iron/ironing board - Limited housekeeping ### Location highlights - Connected to a shopping centre - In a shopping district - In the city centre - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 15 units - Individual furnishings ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Key retrieval, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as L3 Living Merchant Quarters Apartment Liverpool L3 Living Merchant Quarters Apartment L3 Living Merchant Quarters Liverpool L3 Living Merchant Quarters Merchant Quarters Apartment Merchant Quarters Liverpool L3 Living Merchant Quarters Merchant Quarters Apartment Liverpool ## Frequently asked questions ### Is Merchant Quarters pet-friendly? ### What time is check-in at Merchant Quarters? ### What time is check-out at Merchant Quarters? ### Where is Merchant Quarters located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Merchant Quarters Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 7.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 12 8 - Good 7 6 - Okay 7 4 - Poor 1 2 - Terrible 3 ## Reviews Verified ### 6/10 Okay #### ben 4 Apr 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Improvements necessary This hotel needs to improve, the rooms are good value, but there are no signs to find the property, the reception doesn't exist, again no signed on how to find it, this needs to be improved. Only through luck we ran into someone who knew. Reception is badly managed, our room wasn't ready and we had to delay plans by over an hour. Wifi in rooms never worked, reception couldn't help. ##### ben Verified ### 2/10 Terrible #### Rachel 16 Mar 2021 Disliked: Communication #### No communication I didn’t get to stay here as I had no contact from the property until 1hr before check in. I tried to call a disconnected number several times. Hotels.com tried to email and contact them on my behalf with no luck. I had cancel my travel plans and business meeting because of this. ##### Rachel Stayed 3 nights in Mar 2021 Verified ### 8/10 Good #### Verified traveller 2 Aug 2020 Liked: Cleanliness, room comfort Really nice place close to all amenities ##### Verified traveller Stayed 1 night in May 2020 Verified ### 10/10 Excellent #### Verified traveller 28 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked a 1 bedroom apartment, on arrival we were upgraded to a 2 bedroom apartment. The TV wasn't working and we were hoping to watch the Wales game on Sunday morning. Not a problem upgraded to the penthouse. Superb ##### Verified traveller Stayed 1 night in Oct 2019 Verified ### 6/10 Okay #### Verified traveller 24 Sept 2019 Disliked: Staff & service, property conditions & facilities Wasnt quite to the stabdard of other serviced apartments ive stayed in in liverpool before ##### Verified traveller Stayed 2 nights in Sep 2019 Verified ### 8/10 Good #### Mario 3 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, nice location, couple of small issues. Stayed for work for 5 nights. Slight issue with the room door, which was rectified in a timely manner. Also had a slight problem getting a receipt/invoice, although this may be a Hotels.com thing and not the accommodation. Parking (the multi storey next door) was quite expensive at £11 for 8-12hrs and £17 for 12-24hrs but I suppose it’s a city centre so may be average? Would stay again, but hopefully it won’t be such a drama to get an invoice/receipt sent through for my expenses. ##### Mario Stayed 5 nights in Jul 2019 Verified ### 4/10 Poor #### Miss K A 27 Jun 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Smelly, broken bed, no tea or coffee Things didn't bode well when we arrived to a locked door...called the number and we're given a code and told our apartment was unlocked with key inside. That bit was ok I guess but not exactly a check in... The flat smelt of mould and cigarettes. There were 2 tea bags, no coffee, no sugar even though it specifically stated there would be. There was no hair dryer either. The light in the hallway didn't work. The bed was so uncomfortable that at 2am i tried to move to the sofa bed in the lounge and discovered it was broken. If there had been more than 2 of us staying this would have been a disaster. It was quiet and there was plenty of space but for £90 it was pretty awful. We'll be seeking a refund at least partially as it was not as advertised. Stay in a hotel or an airbnb. Not here. ##### Miss K A Stayed 1 night in Jun 2019 Verified ### 6/10 Okay #### mototaka 20 Oct 2018 Liked: Cleanliness, property conditions & facilities #### キッチン付きの広々した素泊まり すぐ隣のホテルで仕事だったのでアクセスは超絶便利。周辺に何も無い地域なので素泊りに慣れている人向けだが、部屋には広いキッチリが付いているので簡単な調理には便利。とは言えスタッフが昼の限られた時間にしか居ないのでチェックイン時間には注意が必要。時間を逃す鍵の手配がとにかく大変なので気を付けましょう。 ##### mototaka Stayed 4 nights in Oct 2018 Verified ### 2/10 Terrible #### Verified traveller 8 Dec 2017 Disliked: Staff & service, property conditions & facilities #### No answer on phone. Stranded. Could not check-in so had to book another hotel and significant extra expense. ##### Verified traveller Stayed 1 night in Dec 2017 Verified ### 2/10 Terrible #### gill 27 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT STAY HERE From when I booked in June to stay at the end of November it was a shambles. Emailed for parking, to check in early no response. Called several times to find out how to pick key up no response. Expedia then tried “oh they had changed their phone number!!”. Check in 2pm no early check in so arrived 2.20pm called to pick key up straight to voicemail. Then she answered and said park in public car park and and come back for key. We did but then went back to voice mail!! 15mins later we get into apartments to be told we can’t go in apartment yet the last guests checked out late and haven’t cleaned the room!! My wedding we were attending was starting at 4pm. So we had to go in to change!! It was a pig sty still took cleaners another 10muns before they arrived. The cleaners only nice helpful ones there!!! The entire apt smelt!! The bed was lumpy and soft so uncomfortable. Awful awful awful I want a partial refund!!! ##### gill Stayed 1 night in Nov 2017 Verified ### 10/10 Excellent #### karen 22 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### overnight stay for echo arena Bruno mars Brilliant location 2 mins to arena and city centre ... great accommodation . Spacious modern apartment with all requirements needed. Clean and modern with balcony view of the Mersey.. easy access and convenient to all Liverpool areas. Had a great time and was extremely happy with the accommodation ##### karen Verified ### 10/10 Excellent #### Nemo 21 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fab This was a last minute valentines booking. I was not expecting it to be so nice & cosy. I will be booking again. Amazing price for the location. Thanks x ##### Nemo Verified ### 6/10 Okay #### Natasha 11 Feb 2017 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Small room next to Hyde Park The room was so tiny! Alright location right near pubs and bars for an evening dinner and drinks but our room faced the main road and the traffic was noisey. 5 minute walk from Hyde Park which was nice and the room was clean. Breakfast was okay but not great. I've never stayed in London before so maybe it's normal! ##### Natasha Verified ### 10/10 Excellent #### J-R 7 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location on waterfront Comfortable and clean with balcony and bath equipped kitchen and washing machine . But you must ring ahead to get initial access on arrival as no concierge . 5 min walk to Albert dock and L1 shopping area and Cavern club . Only negative really bad wifi . ##### J-R Verified ### 10/10 Excellent #### Verified traveller 12 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### lovely clean appartment night out with girls ##### Verified traveller Verified ### 8/10 Good #### Christophe 6 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent hotel in Liverpool Decent hotel in Liverpool - big flat - fully equipped - rather clean But a few things could have been better: - heating was working but the flat was still cold as it was very cold outside, it might have something to do with the isolation - heating not working in the bathroom - long list of wifi networks available but the one for my floor was very weak As for the location, it's near the sea. I picked it to go to a concert nearby but without that, I'd have taken something inside town. ##### Christophe Verified ### 6/10 Okay #### Verified traveller 28 Nov 2016 Liked: Property conditions & facilities, room comfort #### Nice room but stunk of smoke Overall our stay was just what we needed and the room was pleasant with a nice balcony. I had a terrible booking experience with them though as they took 50% of the room rate on booking when I had booked a "book now pay on arrival" booking. I paid £35 more for this rate and when I brought it up with the hotel I was simply shunned off and ignored which I hate! Felt a bit ripped off before we had even got there! Check in was fine and as I said the room was nice but it did stink of smoke, I'm guessing someone had been smoking in the bedroom which obviously isn't the staffs fault but thought it maybe should of been mentioned to us on arrival? ##### Verified traveller Verified ### 6/10 Okay #### Janet 5 Sept 2016 Liked: Cleanliness Disliked: Property conditions & facilities #### A bit more attention to detail needed This wasn't the best self catering apartment we've stayed in - there were too many small things that needed attention. For example, there were no teaspoons or kitchen knives, which made cooking difficult, and there were lots of signs of wear and tear, such as broken blinds, cracked worktops and a broken chair. I don't think it was worth the price we paid.That said, the apartment was in a good location in a great city, and it was very clean and tidy for our arrival. ##### Janet Verified ### 10/10 Excellent #### Paul 2 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal apartment for city break Spent weekend in Liverpool and not only is the apartment is a great size, it is also an ideal location for visiting Liverpool. Centrally located and walking distance to all the famous attractions on the famous Liverpool waterfront. Apartment was clean and amenities were . Staff on reception, friendly and helpful. Hugely recommended :) ##### Paul Verified ### 8/10 Good #### Stuart 25 Jul 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely apartment in great city location Great accomodation, will definitely stay here again ##### Stuart Verified ### 10/10 Excellent #### DAVID 24 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I don't think I should say too much in case it is fully booked next time I am up in Liverpool! ##### DAVID Verified ### 10/10 Excellent #### Caroline 6 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleased Excellent ##### Caroline Verified ### 8/10 Good #### Verified traveller 20 May 2020 ##### Verified traveller Stayed 1 night in May 2020 Verified ### 10/10 Excellent #### Verified traveller 16 Feb 2020 Disliked: Cleanliness ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Kirsty 2 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kirsty Stayed 1 night in Jan 2018 ### Expedia's Latest Trends ### Hotels > - 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