Title: iStay Liverpool 1 Water Street Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2122&destination=Liverpool%2C+England%2C+United+Kingdom&selected=35510274&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # iStay Liverpool 1 Water Street Apartments ## Photo gallery for iStay Liverpool 1 Water Street Apartments ![Apartment (3) | Living area | LCD TV, iPod dock - iStay Liverpool 1 Water Street Apartments (Liverpool)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0e4271c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Individually decorated, individually furnished, iron/ironing board - iStay Liverpool 1 Water Street Apartments (Liverpool)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/97bbdcec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (7) | Living area | LCD TV, iPod dock - iStay Liverpool 1 Water Street Apartments (Liverpool)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/d618c00a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (1) | Living area | LCD TV, iPod dock - iStay Liverpool 1 Water Street Apartments (Liverpool)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/fcdaeb99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - iStay Liverpool 1 Water Street Apartments (Liverpool)](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/98457fd8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Cavern Club and Liverpool Pier Head Ferry Terminal, iStay Liverpool 1 Water Street Apartments provides amenities such as laundry facilities. Guests can connect to free in-room WiFi. ## Reviews 7.8 Good ## Popular amenities - Kitchen - Washing machine - Free Wi-Fi ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35510274&PinnedHotelID=35510274&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Apartment (1) ![Apartment (1) | Living area | LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/fcdaeb99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (1) - 2 bedrooms - Sleeps 9 - 1 King Bed, 3 Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (2) ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0d3498fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (2) - 2 bedrooms - Sleeps 6 - 4 Single Beds and 1 Double Sofa Bed ### View all photos for Apartment (3) ![Apartment (3) | Living area | LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/0e4271c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (3) - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (4) ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/w1125h944x0y0-692c9663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (4) - 2 bedrooms - Sleeps 10 - 2 King Beds, 2 Large Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (5) ![Apartment (5) | Living area | LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/d350bba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (5) - 2 bedrooms - Sleeps 9 - 1 King Bed, 3 Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (6) ![Apartment (6) | Living area | LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/1a6ed410.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (6) - 2 bedrooms - Sleeps 12 - 1 King Bed, 7 Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (7) ![Apartment (7) | Living area | LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/d618c00a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (7) - 2 bedrooms - Sleeps 16 - 6 Large Single Beds, 6 Single Beds and 2 Double Sofa Beds ### View all photos for Apartment (8) ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/36000000/35520000/35510300/35510274/b04e0668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (8) - 2 bedrooms - Sleeps 11 - 7 Single Beds and 2 Double Sofa Beds ## You may also like Ad ![BBQ/picnic Area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/904500/904440/e8137a5d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Liverpool Aigburth Sefton Park Hotel By Belvilla Sefton Park - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 1,000 reviews £47 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Mercure-Haydock-Hotel.h16095.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10100/10080/3cebc7f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Atlantic Tower Hotel Liverpool By Sunday Liverpool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,003 reviews £59 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Mercure-Liverpool-Atlantic-Tower-Hotel.h10080.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1870000/1862200/1862124/79a444db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Styles Haydock Haydock - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,007 reviews £52 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Aloft-Liverpool-Hotel-By-Marriott.h8515691.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1990000/1985000/1984931/fbe26e3f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Liverpool by IHG The Docks - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.4 Exceptional 1,001 reviews £64 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Staybridge-Suites-Liverpool.h1984931.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/160000/150700/150643/08c746e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Liverpool City Centre by IHG The Docks - Pool - Hot tub - Kids’ pool - Free Wi-Fi 9.2 Wonderful 1,000 reviews £106 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Liverpool-Hotels-Crowne-Plaza-Liverpool-City-Centre.h150643.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/33000000/32820000/32815400/32815310/be8be076.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Citadines City Centre Liverpool Liverpool City Centre - Free Wi-Fi - Air-conditioning - Laundry room - Gym 9.4 Exceptional 1,180 reviews £73 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Liverpool-Hotels-Quest-Liverpool-City-Centre.h32815310.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=6046241&destination=Liverpool (and vicinity)&destType=MARKET&latLong=53.40691,-2.991306&searchId=b2b1761e-2c63-4cfa-a394-287b9bf5fe82&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-1-Water-Street-Apartments.h35510274.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-1-Water-Street-Apartments.h35510274.Hotel-Information) ## About the area Located in Liverpool City Centre, a neighbourhood in Liverpool, iStay Liverpool 1 Water Street Apartments is in the entertainment district. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. [Visit our Liverpool travel guide](https://www.expedia.co.uk/Liverpool.dx6046241) [View more Apartments in Liverpool](https://www.expedia.co.uk/Liverpool-Apartments.d6046241-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40670%2C-2.99195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ojWnL2AzmwXQNwoFHyAOnRhYJcg=) Water Street, Liverpool, England, L2 0RD ### What's nearby - ![Liverpool City Hall; Shutterstock ID 93269536; purchase_order: Comps; job: ; client: ; other:](https://images.trvl-media.com/place/6078883/fdd2614d-7a87-46bc-a708-486338a80d14.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool Town Hall 1 min walk \- 0.0 miles - ![Liverpool ONE](https://images.trvl-media.com/place/2122/d636cc4e-9e2b-457f-a901-2483952074a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool ONE 3 min walk \- 0.2 miles - ![Cavern Club](https://images.trvl-media.com/place/6161781/81d46b04-28be-4f0b-a28b-101b34292c31.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cavern Club 5 min walk \- 0.3 miles - ![Liverpool Pier Head Ferry Terminal](https://images.trvl-media.com/place/553248634340810363/1e62a97e-b357-4c6c-ae96-0a1ee26696de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liverpool Pier Head Ferry Terminal 6 min walk \- 0.4 miles - ![Royal Albert Dock](https://images.trvl-media.com/place/6078825/35769d23-3941-4a25-b132-9a32ca7bbf38.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Albert Dock 9 min walk \- 0.5 miles ### Getting around - Liverpool James Street Station 3 min walk - Liverpool (LPL-John Lennon) 32 min drive ### Restaurants - Meet Argentinian Restaurant 3 min walk - San Carlo - Liverpool 2 min walk - Caffè Nero 2 min walk - Rudy's 2 min walk - Ma Boyles Oyster Bar 2 min walk ## About this property ### iStay Liverpool 1 Water Street Apartments This smoke-free apartment building features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and a dining area. Housekeeping is available on request. iStay Liverpool 1 Water Street Apartments offers 8 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries. This Liverpool apartment provides complimentary wireless Internet access. LCD televisions come with premium digital channels. Housekeeping is provided on request. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/33000000/32820000/32815400/32815310/be8be076.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines City Centre Liverpool Liverpool City Centre - Free Wi-Fi - Air-conditioning - Laundry room - Gym 9.4 Exceptional 1,180 reviews £73 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=32815310&PinnedHotelID=32815310&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/16000000/15260000/15251900/15251882/460b384f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Z Hotel Liverpool Liverpool City Centre - Free Wi-Fi - Air-conditioning - Breakfast available - Bar 8.6 Excellent 205 reviews £50 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15251882&PinnedHotelID=15251882&HadPinnedHotel=true®ionId=-1&adults=2) ![43-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/67000000/66520000/66519300/66519230/cf7b0d8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cove Paradise Street Liverpool City Centre - 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No on-site parking available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Oven ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - IPod dock - LCD TV with premium digital channels ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Housekeeping on request - Iron/ironing board - Luggage storage ### Location highlights - In an entertainment district - In the city centre ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 8 units - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Early check-in fee: GBP 50 Express check-in available Minimum check-in age - 25 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 350 per accommodation, per stay - A damage deposit of GBP 350 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: GBP 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as 1 Water Street Apartments Liverpool 1 Water Street Apartments Apartment Liverpool 1 Water Street Apartments Apartment Apartment 1 Water Street Apartments Liverpool Liverpool 1 Water Street Apartments Apartment Apartment 1 Water Street Apartments 1 Water Apartments Liverpool 1 Water Street Apartments iStay Liverpool 1 Water Street Apartments Apartment iStay Liverpool 1 Water Street Apartments Liverpool iStay Liverpool 1 Water Street Apartments Apartment Liverpool ## Frequently asked questions ### Is iStay Liverpool 1 Water Street Apartments pet-friendly? ### How much is parking at iStay Liverpool 1 Water Street Apartments? ### What time is check-in at iStay Liverpool 1 Water Street Apartments? ### What time is check-out at iStay Liverpool 1 Water Street Apartments? ### Where is iStay Liverpool 1 Water Street Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## iStay Liverpool 1 Water Street Apartments Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 10 Location ### 8.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 20 8 - Good 11 6 - Okay 5 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### patrick 24 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Fabulous location ##### patrick Stayed 1 night in Jun 2024 Verified ### 2/10 Terrible #### Tom 11 Oct 2023 Disliked: Room comfort, communication #### Waiting for refund Misrepresented, smelled like smoke, terrible time gaining access ##### Tom Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Verified traveller 25 Apr 2022 Liked: Cleanliness, room comfort, communication #### Lovely apartment in Liverpool Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property ![](https://a.travel-assets.com/ugc/hotel-reviews/279A685FDDBE7D934C9964904773165FAD3CCE9C1650880079725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2022 Verified ### 8/10 Good #### EElain 14 Feb 2022 Liked: Cleanliness, amenities, property conditions & facilities great appartment. perfect for largr groups. ##### EElain Stayed 1 night in Feb 2022 Verified ### 10/10 Excellent #### jodie 11 Feb 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused Beautiful apartment and all clean and tidy will definatly be staying again ##### jodie Stayed 1 night in Feb 2022 Verified ### 4/10 Poor #### Verified traveller 22 Nov 2021 Liked: Communication Disliked: Cleanliness #### Does the job - requires more care The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken. Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning. Location is excellent, you really are in the centre of the city with everything being a 10min walk at most. ![](https://a.travel-assets.com/ugc/hotel-reviews/BC0A3D8FFECED2B077617BCDDA8F35D8788F421F1637580538234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95E68583B976AE3F3BEA70A6EF506E21E86EA33E1637580535099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04DAE45733C6324D8988208958177E0D8568E8981637580542488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2021 Verified ### 4/10 Poor #### Verified traveller 25 Jul 2021 Disliked: Cleanliness, room comfort, communication #### Do not stay here. Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning. ![](https://a.travel-assets.com/ugc/hotel-reviews/D31822C6953482FB9FA22F753718B36973E7F6181627210237720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04A22CCA160009A2CD6CBD15ACBE465CCB7B7FD51627210242684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6E3E237BF2C2A5451A4403EF66CF7EADE4F925971627210246351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2021 Verified ### 10/10 Excellent #### James 7 May 2021 Liked: Cleanliness, room comfort, communication #### Perfection. Perfect ##### James Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Nicki 21 Jul 2020 Liked: Cleanliness, amenities We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend. ##### Nicki Stayed 1 night in Jul 2020 Verified ### 2/10 Terrible #### Paul 10 Jul 2020 Disliked: Cleanliness, room comfort Was dirty when I arrived , the attitude on the person in charge was not one bit professional ##### Paul Stayed 1 night in Jul 2020 Verified ### 10/10 Excellent #### Pavandeep 21 Mar 2020 Liked: Cleanliness, room comfort #### Water street is lovely Was a lovely apartment, very clean and was exactly shown on the photos! Lisa is very nice and good communication skills also made me feel welcome ##### Pavandeep Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Verified traveller 6 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the location of the property was perfect. ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Charlotte 31 Dec 2019 Liked: Room comfort #### Check in compliqué, situation excellente Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose. ##### Charlotte Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Rosa M 22 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a problem yesterday night. The fire alarm rang and we had to leave the apartment at 4:15 in the morning. We have 2 children and it was scaring. Cold, outside till 6:00hs. First came the police, then the firemen to check everything. Later, someone to stop the alarm. It was a nightmare... ##### Rosa M Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Joe 16 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The room was spot on, clean and in a very good location would definitely use again. ##### Joe Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 15 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here. ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 6/10 Okay #### Amy 28 Oct 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Definitely go again Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely. ##### Amy Stayed 2 nights in Oct 2019 Verified ### 8/10 Good #### Rachel 14 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment for friends Fantastic apartment for 7 friends for my birthday. Only slight issue was having to chase for Return of security deposit. ##### Rachel Stayed 1 night in Sep 2019 Verified ### 2/10 Terrible #### Verified traveller 6 Sept 2019 Liked: Cleanliness Disliked: Property conditions & facilities Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms. The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape As we tried to open this to being down the temperature of the apartment we found it to be locked . We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty ! Upon further inspection the only working window and fire escape had been bolted shut with screws ! I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details. I received no reply ! I’ve received no reply to a further two messages sent . It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further ##### Verified traveller Stayed 1 night in Aug 2019 Verified ### 8/10 Good #### Glen 2 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Apartment stay On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated. ##### Glen Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place to stay for a visit to Liverpool. Prompt reply & clear instructions regarding collecting the keys & getting in. Fully equipped with everything needed. Only thing missing was a hairdryer. Would certainly stay again & will recommend ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great apartment in a great location. Literally only one issue with the microwave not working, but that didn't spoil the stay. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Aaron 19 Nov 2023 Liked: Cleanliness, room comfort, communication ##### Aaron Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Kyra 13 Nov 2022 Liked: Cleanliness, room comfort, communication ##### Kyra Stayed 1 night in Nov 2022 Verified ### 2/10 Terrible #### Inka 27 Aug 2022 ##### Inka Stayed 1 night in Aug 2022 ### Expedia's Latest Trends ### Hotels > - [The Sandon Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Sandon-Hotel.h36170742.Hotel-Information) > - [The Liner Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Liner-Hotel.h1858765.Hotel-Information) > - [Radisson RED Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Radisson-Red-Hotel.h82985495.Hotel-Information) > - [Knowsley Inn & Lounge](https://www.expedia.co.uk/Liverpool-Hotels-Holiday-Inn-Express-Liverpool-Knowsley-M57.h900855.Hotel-Information) > - [Beatles Themed Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Beatles-Themed-Hotel.h91065871.Hotel-Information) > - [Shandon Court](https://www.expedia.co.uk/Liverpool-Hotels-Shandon-Court.h48433427.Hotel-Information) > - [Liverpool Aigburth Sefton Park Hotel By Belvilla](https://www.expedia.co.uk/Liverpool-Hotels-Liverpool-Aigburth-Hotel.h904440.Hotel-Information) > - [Hotel Tia](https://www.expedia.co.uk/Liverpool-Hotels-Hotel-Tia.h26674837.Hotel-Information) > - [Hillcrest Liverpool Central](https://www.expedia.co.uk/Liverpool-Hotels-Hillcrest-Liverpool-Central.h111955513.Hotel-Information) > - [Alexander Apartments Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Alexander-Apartments-Liverpool.h17804549.Hotel-Information) > - [Rodney Street Luxury Townhouse, Sleeps 30, Central and Stylish Apartments](https://www.expedia.co.uk/Liverpool-Hotels-Atlantic-Apartments.h36496605.Hotel-Information) > - [Titanic Hotel Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > - [Maldron Hotel Liverpool City](https://www.expedia.co.uk/Liverpool-Hotels-Maldron-Hotel-Liverpool-City.h102324793.Hotel-Information) > - [Hope Street Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Hope-Street-Hotel.h1000281.Hotel-Information) > - [Duke Street Boutique Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Duke-Street-Boutique.h54190609.Hotel-Information) > - [Staycity Aparthotels, Liverpool, City Centre](https://www.expedia.co.uk/Liverpool-Hotels-Staycity-Aparthotels-Duke-Street.h2767792.Hotel-Information) > - [Village Hotel Wirral](https://www.expedia.co.uk/Liverpool-Hotels-Village-Hotel-Wirral.h519077.Hotel-Information) > - [Malacuna Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Malacuna-Liverpool.h3134241.Hotel-Information) > - [Adelphi Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Britannia-Adelphi-Hotel.h54983.Hotel-Information) > - [The Griffin Inn Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Griffin-Inn-Hotel.h39203226.Hotel-Information) > - [Royal Albert Dock Apartments](https://www.expedia.co.uk/Liverpool-Hotels-Royal-Albert-Dock-Apartments.h45849917.Hotel-Information) > - [Mrs Blodget's](https://www.expedia.co.uk/Liverpool-Hotels-Mrs-Blodgets.h35555999.Hotel-Information) > - [Leonardo Hotel Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Jurys-Inn-Liverpool.h1847250.Hotel-Information) > - [Epic Apart Hotel - Duke Street](https://www.expedia.co.uk/Liverpool-Hotels-EPIC-Aparthotel-Duke-Street.h9791895.Hotel-Information) > - [University of Liverpool, Crown Place - Campus Accommodation](https://www.expedia.co.uk/Liverpool-Hotels-University-Of-Liverpool.h30551509.Hotel-Information) > - [Merchant Quarters](https://www.expedia.co.uk/Liverpool-Hotels-Merchant-Quarters.h14816754.Hotel-Information) > - [Malmaison Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Malmaison-Liverpool.h7733872.Hotel-Information) > - [University of Liverpool, Vine Court - Campus Accommodation](https://www.expedia.co.uk/Liverpool-Hotels-University-Of-Liverpool.h30551513.Hotel-Information) > - [Stunning beachfront property - sea views every room & access to expansive beach](https://www.expedia.co.uk/Liverpool-Hotels-Stunning-Beachfront-Property-Sea-Views-Every-Room-Access-To-Expansive-Beach.h33275623.Hotel-Information) ---