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Pousada Palácio de Queluz – Historic Hotel

Photo gallery

Lobby
Room service – dining
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Pousada Palácio de Queluz – Historic Hotel

Pousada Palácio de Queluz – Historic Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • AirportLisbon (LIS-Humberto Delgado)18 min drive
  • Popular LocationRossio Square22 min drive
  • Popular LocationCascais Beach26 min drive
  • Popular LocationCommerce Square32 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 21 Sep 2020 - 31 Aug 2021.

About this area

Sintra

Located in Sintra, Pousada Palácio de Queluz – Historic Hotel is in the city centre and near a train station. Colombo Shopping Centre and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Queluz National Palace - 1 min walk
  • Hospital Santa Cruz - 7 min drive
  • Rossio Square - 22 min drive
  • Cascais Beach - 26 min drive
  • Commerce Square - 32 min drive

Getting around

  • Amadora Este Station - 6 min drive
  • Queluz - Belas Station - 12 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • Restaurante O Poco By Exegourmet - 3 min walk
  • Restaurante Pastelaria Tgv2 - 8 min walk
  • Pastelaria Marianita - 10 min walk
  • Restaurante Marisqueira Tailandia - 18 min walk
  • Beira Alta - 19 min walk

About this property

Pousada Palácio de Queluz – Historic Hotel

4-star romantic pousada, walk to Queluz National Palace
This smoke-free pousada features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 26 rooms offer free WiFi, minibars and LCD TVs with digital channels. Room service, rainfall showerheads and hairdryers are among the other amenities available to guests.
Pousada Palácio de Queluz – Historic Hotel offers 26 forms of accommodation with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Portuguese

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 21 September 2020 to 31 August 2021 (dates subject to change).
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 84 out of 172 reviews
5 - Excellent 49%
Rating 4 - Good. 59 out of 172 reviews
4 - Good 34%
Rating 3 - Okay. 23 out of 172 reviews
3 - Okay 13%
Rating 2 - Poor. 5 out of 172 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 172 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are excellent.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

3/5 Okay

Liked: Cleanliness, staff & service
Not as advertised !! This was our 7th pousada in our 3 week trip around Portugal. So when I thought that we would be staying in the palace; we had done so at all the other Pousadas. This one felt like a Holiday Inn. Palace across the street and you have to pay to see it
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic excursion
Room was very spacious and comfortable, The breakfast was amazing. All the delicious looking items right in the morning. The hotel lays opposite the National Palace, very comfortable to walk over and tour the gardens and palace grounds. Not far from Palace de Pena in Sintra and the price was so reasonable.Service and employees were impeccable, def will come back.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019