Staircase

Reviews of Casa San Martin

3.5 out of 5
Casa San Martin
Calle San Martin 339, Miraflores, Lima, LIMA

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 59 reviews" "
Rating 8 - Good. 16 out of 59 reviews" "
Rating 6 - Okay. 11 out of 59 reviews" "
Rating 4 - Poor. 9 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great spot
The made to order breakfast was delicious! All the staff are very friendly and there to help.
Stayed 3 nights in Mar 2023

4/10 Poor

CMBBO, California, USA

Disliked: Amenities, property conditions & facilities
Poor breakfast and TOO expensive for the SMALL room and nothing else to be comfortable with....not even a small desk to place a laptop..........
Stayed 15 nights in Dec 2019
Response from Lidia Armas . ( Administradora del Hotel) on 19 Jan 2020
Estimado Ingeniero. Gracias por su comentario , el cual nos ayuda a mejorar, Nuestros desayunos, incluyen abundantes frutas, jugos frescos, pan, mantequilla mermelada, huevos café, leche, chocolate, o te. todo a solicitud y gusto, e inclusive agua de botella en las habitaciones, todo esto incluido en la tarifa. Lamentamos no los haya disfrutado. Las habitaciones todas cuentan con amplios escritorios e internet . Casa San Martín agradece su estadía, la cual nos permite seguir laborando y, el hotel puede apoyar con un porcentaje a las comunidades alto andinas de extrema pobreza. Le invitamos a Visitarnos. ASOCIACION YUPASAMI. imagine lo importante que son nuestros huéspedes y lo que logramos con su estadía. es por eso que agradecemos su comentario. y esto nos permitirá seguir mejorando y le deseamos que Dios le de muchas bendiciones.

8/10 Good

Gabriel

Travelled with group
Liked: Staff & service
Stayed 2 nights in Nov 2019
Response from Casa San Martin on 1 Dec 2019
Estimado señor Gabriel Muchas gracias por su comentario, seguremos mejorando para brindar un mejor servicio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was friendly and spoke English very well. Her recommendations were great. She helped us with transportation using metro card and we were able to see much more of the city.
Stayed 2 nights in Nov 2019
Response from Casa San Martin on 1 Dec 2019
Muchas gracias por su comentario. Esperamos que vuelva a visitarnos.

6/10 Okay

Elvin

The hotel requires a lot of updating.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice place, the staff is excellent. They always help us with everything. Very good food. The location is near the mall.
Stayed 5 nights in Nov 2017

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Great place to stay.
Stayed 2 nights in Aug 2017

8/10 Good

Theresia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and Friendly staff. My room was really old and on the street side so rather noisy.Yet a friendly staff experience and a decent breakfast!!
Stayed 1 night in Jul 2017

6/10 Okay

Mike, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Locn & Staff, Empty (strange), and expensive
Great Locn & Staff, Empty (strange), and expensive

10/10 Excellent

Chris, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Accommodation
Thank you to Lydia and Staff. We really enjoyed our stay at Casa San Martin. 50 Soles from the airport to Mirraflores. Friendly staff. We stayed twice on entering Peru and then before leaving both stays were enjoyable. Breakfast was good, it is mid range accommodation and we will stay there again. Chris

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't do it!
The hotel is terribly outdated. The room's decor was horrible. TV was old. Safe was broken. Balcony door did not lock. Neighborhood is good. Local restaurant Punta Azul is nearby, too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carole, Qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to heart of miraflores
Nice bright room, well decorated, but rather noisy ( a room facing the inner yard would have been quieter).

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to do more work!
On the plus side emails were promptly answered with a decent taxi service. The breakfast was generous with a comfortable bed with good hot water in the shower. On the down side this hotel really needs some maintenance work, the smell of the room was really stale despite the fact that the patio doors were open.There were hairs (not ours) in the shower and toilet bowl and generally the room was run down. It was a disappointing end to our stay in Peru I have to say and so I just wouldn't recommend it!

6/10 Okay

Steven, New York, NY

Liked: Cleanliness, staff & service
Location
If location is what you are after, this hotel is central to Mira Flores shops and restaurants as well as the Malecon along the ocean. Safe area. The hotel is relatively bare bones, so if you are looking for soft fluffy towels and better amenities, then look somewhere else. However, if a bed and safe, comfortable room is what you are after within a relatively affordable price range, then this hotel is worth the stay, which included a pleasant breakfast and in-room wifi.

10/10 Excellent

LW, uk

Liked: Staff & service
Nice hotel nr parks, squares & cafés
The best thing about the hotel is nye warm welcome and kind support I received throughout my stay. Lydia and Cynthia were warm and friendly. Would totally stay there again

6/10 Okay

me

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Good location
The best thing about this hotel is the friendly staff and the location. Two blocks away is Kennedy Park.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Reasonably good for the price, good location
Good service from staff, however the bedroom was a bit shabby and leaked when it rained overnight (from balcony). Great breakfast however.

10/10 Excellent

Dorothy, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away from home
The reception and staff were like family. They served me well, and made me feel at home. They have good breakfast, and clean rooms, I recommend that you stay here, You will always come back. They have great personalities. If I ever come back I will stay again

6/10 Okay

Susan, Washington

Liked: Cleanliness, staff & service
Good location
If you want to be in a good location close to everything, this is the place for you. If you want a fancy hotel, this isn't the place for you. The staff was polite and nice. They do everything they can to make your stay comfortable. The hot water was lukewarm. I was worried about street noise but the street got quiet during the night and we slept well. It was close to everything in Mira Flores and that was what we were looking for.

6/10 Okay

Verified traveller

Disliked: Room comfort
Clean but cold and noisy
The hotel was sufficiently clean, but the rooms were very cold, the bed and pillows were uncomfortable, and there was a lot of street noise. The location was good, but overall I was disappointed by what we got for the price.

8/10 Good

Benjamin, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel with plenty of character
Close to center Miraflores area, easily walkable. Staff was friendly and helpful with arranging taxis for us. Not the newest hotel but with plenty of character. It even has a rooftop patio for hanging out and relaxing.

8/10 Good

Rolando

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Mauricio, Piura, Peru

Disliked: Property conditions & facilities, room comfort
Bad experience.
I stayed in the hotel as the front and I could not sleep due to intense noise coming from the street and also the brightness of the room that was very clear, ie the two sleepless nights for me it was a bad experience.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i could not have asked for a more welcoming stay
my stay there was much more than I could have ever expected for the price. I arrived in the early hours of the morning and was greated with total friendliness. The hotel emailed me in advance to ask if I needed a taxi to meet me at the airport which they did organise. The room and bathroom was immaculately clean and the entire breakfast was fresh and cooked for me and the dining room over looked a lovely courtyard. Most of all all the staff that I came across were 100 percent friendly and all spoke English. I totally receommend this hotel, the very best.

8/10 Good

Andrew, New London, CT, USA

Liked: Cleanliness, staff & service, room comfort
Simple Hotel for Real Travelers
The staff are extremely friendly and will go out of their way to help you. You can enter at all times during the night even if the door to the lobbly is shut, somebody is always on call. This is a very simple hotel and has very few amenities. If you want to stay at a nice hotel and be pampered, this is not the hotel for you. If you just need a clean, relaxing place to sleep with friendly staff and a legit breakfast in the morning then I recommend this hotel for you.

10/10 Excellent

Katie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place in the centre of Miraflores
Lovely hotel - clean, comfortable and, most importantly, they had hot showers. The breakfast is also substantial: ham omelet, bread rolls and fruit. Highly recommended.

10/10 Excellent

Nancy, San DIego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
We tried this hotel because of the positive reviews on expedia and we were very pleased. The internet worked very well for us. The breakfasts were fruit filled, delicious, and served in a lovely courtyard setting. This hotel is lovely with its understated elegance. We will base all our future travels in Lima here. Thank you expedia for this jewel!

4/10 Poor

Erik

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't bother
Hotel is poorly maintained. Paint peeling from ceiling, security safe in some rooms but not working. Rooms not ready. I checked in and checked out but had to pay one night. Since I was staying 3 night in Lima it was worth the penalty and I found a nicer place nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice small hotel.
A nice hotel on a quiet street which is a short walk from Kennedy Park, and the heart of Miras Flores.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back again when in LIMA
I will definitevely come back to this nice "boutique hotel". The location is great (heart of Miraflores on a side street, which makes it quiet). It is not luxurious but is comfortable and the service is friendly and warm (make you feel at home)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Casa San Martin convenient location in Miraflores
This hotel has been a great find in an upscale neighborhood. It is two blocks from Avenida Larco and only a few more from Parque Kenedy, and walking distance to Larcomar, popular Miraflores destinations. It is on a generally quiet side street, away from city traffic and gives you access to both moderate and high end dining choices as well as a Vivanda grocery market nearby if you need to stock water and snacks for a day trip. Down side was that my bathroom ceiling needed work, my wardrobe was missing a door, and the hot water could have been a bit hotter. Like it so much, i stayed an extra week.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Great central location in Miraflores. A bit musty, and not the hottest water on the planet, but overall pretty decent.

10/10 Excellent

Caroline, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Casa San Martin was a great choice for us. A simple, clean, well appointed room with a cooked to order breakfast each morning. Within a few blocks of Larcomar, a large shopping and dining area. Staff was friendly and the neighborhood was safe and nice.

10/10 Excellent

Neil, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service
This hotel is in an excellent location, 10 minutes walk to Parque Kennedy and 10 minutes from the waterfront. The service was excellent and the staff were very friendly and helpful with everything, from tourist information and recommendations for sightseeing to a very efficient taxi service from the hotel. The rooms were clean, although a little cold, but an extra alpaca blanket was provided and I slept very well as the hotel is very quiet. This hotel is a very good option for visitors to Lima.

10/10 Excellent

Tom, UK, South Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struck Gold
I struck gold sellecting this small boutique hotel - I had nothing arranged for my 14 days in Peru in January 2010 but I knew where I wanted to go and where I wanted to stay. I told Lidia this and she took it upon herself to phone and email in Spanish to book my hotels and all travel including my flight over the Nazca Lines without charge - In so doing she took away all the stress and day I would have wasted doing it myself. Breakfast was prepared for me personally - eggs and the like - my whole experience in the hotel was like living at home - the hospitality was exceptional and front desk staff was equal to any 5 star so far as helpfulness was concerned. The rooms were traditional and if a little musty added to the character and homely feeling of the hotel which is in a quiet side street off a main shopping street in Miraflores area. I am sorry I did not spend more time in Lima and may well go back some day.

10/10 Excellent

Warren, Wyandotte, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll go back soon
Casa San Martin was a great experience and a beautiful place to stay with a great garden area. More importantly the staff was extremely warm and helpful

2/10 Terrible

Hisham, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will certainly return
The staff was very friendly and helpful. Although there was no air conditioning, I was provided with a ventilator, which was just fine. The neighborhood is safe an the hotel is convenient to Miraflores restaurants, the Malecon (waterfont) and the beach below. Taxi to the center are easy to get (agree on price beforehand.). Nearby Barranco is a delightful walk away (along the Malecon), although a taxi can be hailed .. The Rosa Nautica bar and restaurant below is a must-see; it's near the beach, has a lovely view and drinks aren't too expensive at the bar. Taxis from the hotel to the airport can be arranged for a competitive price. Overall, Limans are so friendly it's worth visiting Lima for that alone.

6/10 Okay

Ernest, Richmond, VA

Liked: Cleanliness, room comfort
Adequate hotel
This is a small hotel near the downtown area of Miraflores. It is an adequate but not spectacular hotel. The rooms are small and comfortable. The breakfast is o.k.

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from San Martin Staff on 25 Oct 2023
Thank you very much for rating us

10/10 Excellent

IZABEL FERREIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, quartos amplos, próximo à parques, praia, bares e restaurantes. A proprietária e os funcionários são muito atenciosos e agradáveis, fazendo de tudo para atender as necessidades dos hóspedes.
Stayed 9 nights in Dec 2022
Response from Lidia on 27 Jan 2023
Muchas gracias Isabel, estaremos mejorando y esperamos que su viaje en Perú haya sido bello.Un abrazo.

6/10 Okay

Luz

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Lidia on 27 Jan 2023
Gracias por su comentario.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Casa San Martin on 22 Nov 2019
Gracias por la calificación, esperamos que vuelva pronto. seguiremos mejorando.

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé
Hôtel très bien situé
Stayed 4 nights in Apr 2019
Response from Casa San Martin on 5 Jun 2019
Estimada Caroline Muchas gracias por su calificación, esperamos volver a verla. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

setth, Thailand

Liked: Staff & service
It's near the central area.
We spent for 3 days here. You can walk to the coast with in 15 min.

4/10 Poor

Ulf, Ystad

Disliked: Cleanliness, property conditions & facilities, room comfort
Ej prisvärt hotell i fint område.
Rummen var fuktiga, sängarna var små och obeväkman. Ingen värme fanns. Frukosten var mycket dålig för ett högt pris (10 USD).

6/10 Okay

Mads, Danmark

Disliked: Cleanliness, property conditions & facilities, room comfort
For dyrt
Fin beliggenhed, men eller for dyrt efter standarden.