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Hôtel Mercure Lille Centre Vieux Lille

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hôtel Mercure Lille Centre Vieux Lille

UNESCO Sustainable Property

Hôtel Mercure Lille Centre Vieux Lille

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
27 Rue des Tours, Lille, Nord

Explore the area

  • Popular LocationLille Grand Square11 min walk
  • Popular LocationCasino Barriere Lille16 min walk
  • Popular LocationZenith Arena Concert Hall18 min walk
  • AirportLille (LIL-Lesquin)11 min drive

Choose dates to view prices

About this area

Lille

Hôtel Mercure Lille Centre Vieux Lille is located in Old Lille, a neighbourhood in Lille, and is in the city centre and near the boardwalk. Notable landmarks in the area include Lille Grand Square and Citadel of Lille, and travellers wishing to experience a bit of culture can try Zenith Arena Concert Hall. Looking to enjoy an event or a match while in town? See what's going on at Pierre Mauroy Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Hospice Comtesse - 3 min walk
  • Museum of the Gunners - 5 min walk
  • Lille Grand Square - 11 min walk
  • Casino Barriere Lille - 16 min walk
  • Zenith Arena Concert Hall - 18 min walk

Getting around

  • Lille Flandres Metro Station - 9 min walk
  • Lille Flandres Station - 10 min walk
  • Lille (LIL-Lesquin) - 11 min drive

Restaurants

  • Crêperie de Lille - 2 min walk
  • Le Lion Bossu - 2 min walk
  • L'Imaginaire - 3 min walk
  • La Petite Table - 5 min walk
  • La pâte brisée - 5 min walk

About this property

Hôtel Mercure Lille Centre Vieux Lille

Eco-friendly Lille hotel in Old Lille, near Lille Grand Square
This smoke-free hotel features a bar/lounge, a coffee shop/café and a 24-hour business centre. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and conference space are on-site. All 74 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and premium bedding. Change of towels is available on request
Hôtel Mercure Lille Centre Vieux Lille offers 74 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 18 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 17.50 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Conference space (4306 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17.50 per person (approximately)
  • Covered self-parking fee: EUR 18 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Tours
des Tours Lille
Hotel des Tours
Hotel des Tours Lille
Hôtel Mercure Lille Centre Vieux Lille
Mercure Lille Centre Vieux Lille
Hôtel Mercure Vieux
Mercure Lille Vieux Lille
Hôtel Mercure Lille Centre Vieux Lille Hotel
Hôtel Mercure Lille Centre Vieux Lille Lille
Hôtel Mercure Lille Centre Vieux Lille Hotel Lille

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 179 out of 529 reviews
5 - Excellent 34%
Rating 4 - Good. 257 out of 529 reviews
4 - Good 49%
Rating 3 - Okay. 61 out of 529 reviews
3 - Okay 12%
Rating 2 - Poor. 26 out of 529 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 529 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Great location, in the middle of the old town, walking distance to everywhere, lovely restaurants round corner - friendly staff. Would stay again!
Stayed 2 nights in Jul 2020

3/5 Okay

Liked: Staff & service
Friendly staff, dated and noisy hotel.
Wonderful kind staff, the hotel is centrally located. Quite dated, simple and basic hotel and very noisy.
Stayed 2 nights in Jul 2020

5/5 Excellent

Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the room was good, despite having an unusual layout. The parking garage was convenient. The reception staff were very helpful, particularly Ilham who was fantastic with our kids.
Stayed 2 nights in Aug 2019