Liberty Square

My stay at Hotel Arpoador was wonderful. The standard room is small, so beware if you need a lot of personal space or privacy. My priority is cleanliness and friendliness. I had no cleanliness concerns. I did not see one insect. I left a note on how I wanted my room cleaned (don't make my bed), and that was honored. Eli at the desk, Vitor at the beach, and the gentleman with locs at the front desk were very kind, cheerful, and helpful. The guy with the ponytail working on the roof on 9/27 for breakfast was very friendly and helpful also. This location was easy to uber everywhere and walkable to lot's of places in the area as well. No safety concerns. Hotel right on the beach and they provide chairs and umbrellas. Beware of beach vendors. Verify what you are paying as they tried to charge me thousands of dollars for a few drinks. Thankfully my bank declined it. This had nothing to do with the hotel though. I would 100% stay here again.

When we first arrived, I left my husband in the cab while I went inside to check the apartment. The apartment itself was dark but clean and comfortable. However, when I went back outside to get my husband, I became locked inside the reception area for approximately 10 minutes. There was no doorman, buzzer, or other way to contact someone for assistance, and I had no way to exit through the main entrance. This created a serious safety risk because I was trapped in an unsecured area with no reliable means of escape or communication. I eventually found a dark back door and used it to exit through what appeared to be an abandoned garage. This was also dangerous because the area was poorly lit, unfamiliar, and did not appear to be intended for guest access. In an emergency, being unable to exit safely through the main entrance could leave guests trapped or force them to use an unsafe route. The building’s access and emergency-exit arrangements should be addressed immediately.

Wonderful hotel