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"1. Safe, helpful staff. 2. sargassum smelled "

"All the staff was extremely helpful. Jayaire, the bartender in the lobby area was amazing. He came up with a special drink for us and it was a hit with several guests that asked what we were drinking. Other bartenders were not interested in learning it so we went elsewhere when he left daily at 5. He was amazing and made our trip even better. Best bartender!!"

"The hotel, the complex, all amenities and the staff were great. We had a pleasant 7 night stay, and enjoyed it to the fullest. Room was kept very clean, and the pools, beach and onsite restaurants were a joy. We made memories that will last a lifetime. Since we had a rental and were able to drive around the island I must say that maybe the roads within the property need some love but other than that, 100% recommend this hotel. "

"Amazing and well maintained property!!"

"Food options were good, internet was ok. Improving entertainment with a daily mixture for all like dance, local Caribbean music, jazz etc like a theme night. Drinks were good and the local beer was delicious.if you want quiet this is the place. "

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"Got stuck in STT a couple of nights when flights were cancelled due to Hurricane Erin. Staff were very courteous and accommodating, even as they were at work during a Cat 5 instead of at home with their families. Parts of the island flooded and were without power, but the Emerald Beach Resort had a generator and felt very safe. The restaurant and bar were delicious, and we even got a chance to walk the beach and play in the pool after the storm passed. Conveniently located near the airport was a plus for those in our party flying standby. "

"Enjoyed the pool, beach, drink options and buffet options."

"Our flight got cancelled at Airport and Windward Passage was there to save the day. Rooms were simple, yet clean. Staff was very caring and although the neighborhood was decent, the property was helpful. "