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"Lovely boutique hotel in a quiet part of Leicester on New Walk. Easy carparking - also only a short walk from the station. Excellent staff and customer service. Friendly and welcoming bar area. Good breakfast. Rooms comfortable and large - good amenities. Shower good. Difficult to fault. First choice always when staying in Leicester "

"Room was very well appointed and an excellent shower"

"Nice rooms .. good reception staff "

"The room was large and bright, the bathroom was super clean and the beds were especially comfortable! The food was lovely too and there was a large range to choose from for breakfast. There was however an incident where the fire alarm went off and we had to evacuate the building half dressed at midnight. Staff were very responsive and so were the local fire team. The matter in my opinion has already been handled by the duty manager. I will definitely be back again to stay with other family...

"Nice clean hotel , perfect location ,friendly staff. Perfect place if visiting theatre. "

"We had a comfortable short stay with my family. "

"Staff were friendly and helpful. Room was clean. No bedside table on one side of the bed. "

"great stay "

"All staff i dealt with was polite friendly and looked after me ok"

"Can't review hotel as never actually stayed there as they relocated us to another hotel saying it would meet our booking which was family room for 2 and breakfast, what we got was a single room with double bed and no breakfast, so spent weekend sleeping with my 40year old daughter with no breakfast not what was planned. They did refund £20 which was used for taxis because it was so far from where we needed to be."