Ratings based on 627 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

close to university's

Posted 17-Sep-2017
Pros: Location, atmosphere, room size.
Location: Positioned at the top of Otley road in Headingly, easy access to Leeds city center, and the many sporting events that take place in Headingly.
Great spot to base ourselves when visiting our daughter who is studying in Leeds. We were on a one night visit to celebrate a birthday, took a taxi into town collecting our daughter on the way took about 15 minutes. Our bedroom was clean, spacious, the bed very comfortable had a great nights sleep, we didn't have the chance to use the many hotel facilities, no doubt we will sample these in our next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool

Overnight stay

Posted 04-Sep-2017
Only stayed for 1 night but would of been happy to stay more if needed. Seemed a really nice hotel . Staff were very helpful and very nice.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Yorkshire

Location convenient close to cricket stadium.

Posted 29-Aug-2017
Generally OK, More pillows required for bedroom! Buffet cooked breakfast lukewarm,plates cold!! Easy checkin & checkout! Staff pleasant & helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nottingham

Lovely being able to use the spa.

Posted 23-Aug-2017
The hotel was very good we were greeted by a nice young man when we arrived.The bar staff were very friendly.On the sunday night we ate a meal in the bar my husband had to send his meal back as it wasnt very hot.Ihad sausage and mash which was very ordinary.It was described as caramelized onion gravy but the only onion was some crunchy red sprinkled on top.we would stay at the hotel again but give the food a miss.
5 out of 5
Recommended
for Everyone
by A verified traveller from southport

Posted 17-Aug-2017
Super hotel with friendly staff very handy for Headingly Not sure the club rooms are worth the money and the family rooms are not very big but the hotel was clean and comfortable The staff were wonderful
3 out of 5
Recommended
for Everyone
by A verified traveller from Wigan

Good city centre Hotel

Posted 31-Jul-2017
Very pleased with this Hotel has all the things you need for a stay in Leeds .
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jul-2017
Premier Inn standard but more expensive hotel. Good location and busy place.
3 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Stripey

Posted 18-Jul-2017
Pros: Location
Cons: Maybe a bit more personal service provided
Location: Shopping, sports stadium, stately houses, museums
Decor is very stripey. Didn't like the DIY check in. Our booking was for two rooms, but unfortunately they were on different floors. Lesson learned, next time I'll specify that they should be close to each other. Food served in pub was good. After showering in the wet room in the evening, the floor remained wet until the room was cleaned the following morning.
4 out of 5
by A verified traveller from glasgow

Lovely modern hotel

Posted 06-Jul-2017
Pros: Comfortable and clean room
Cons: More training for staff re costs to get it right first time
Location: In a small town, not much nearby, just some local shops
I was staying in hotel as was near a business course I was on. The hotel was modern and facilities were excellent, food was lovely. There is a restaurant and a bar where they serve bar snacks, very comfortable. They have gym and spa, however you have to pay extra for that. I was told when I checked in that it was £5 for the whole stay and my colleague was told £5 per night, when I checked out they charged me for 2 days, I questioned this and they refunded me so only paid the one fee. I got the impression the staff didn't really know what to charge. Also they tried to charge extra for breakfast for one day, but was refunded right away. Although a few errors made on bill, there were no questions asked. Excellent customer service. The room was very comfortable and even had a fan in as the night temp was very warm. All in all a great stay, what you would expect from the village inns group
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

great facilities and near to local ammenities

Posted 05-Jul-2017
Pros: gym
Cons: mattress - single should be a single and a double should not be two single
Location: everything needed was within walking or bus distance
really enjoyed our stay but bed too hard. You need to spend money providing a double mattress instead of having two single ones joined together. This causes a join in the middle of the bed that was very uncomfortable.