Ratings based on 19 Verified Reviews

3.8 out of 5
50% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by Steven

Posted 10-Jun-2017 on Hotels
Being an apartment I needed my own breakfast stuff. I forgot to buy the day before and the convenience store didn't open at 09:00, so I had 6 slices of dry toast...my fault I know...just frustrating that a store didn't abide by its own opening times
Comment from Hotel Management
16-Jun-2017
Thank you for staying with us.
4 out of 5
by Maria

Nice apartment, could do with aircon...

Posted 04-Jun-2017 on Hotels
First stay in gateway apartments and it was very good. Spacious place, well equipped, good location and lovely balcony. Little bit of confusion on check-in as I wasn't sure where to go, had to contact the property managers and wait for someone to come and meet me. It was also lovely weather in late May but this made the apartment incredibly hot throughout the day and at night, even with windows fully open - there was no air conditioning.
Comment from Hotel Management
16-Jun-2017
Thank you for staying with us
4 out of 5
by Wayne

Posted 15-May-2017 on Hotels
Comment from Hotel Management
27-May-2017
Thank you for your feedback
4 out of 5
by Marc

Gateway Apartments

Posted 23-Apr-2017 on Hotels
The apartment was clean and very central. They also accommodated a late check in which was helpful.
Comment from Hotel Management
02-May-2017
Thanks for the feedback
5 out of 5
by Geoffrey

Posted 03-Apr-2017 on Hotels
Comment from Hotel Management
05-Apr-2017
Thank you for your feedback.
5 out of 5
by A verified traveller

Posted 23-Mar-2017 on Hotels
Really enjoyed
Comment from Hotel Management
05-Apr-2017
Thank you for your feedback.
1 out of 5
by A verified traveller

Don't tell them you smoke!!!

Posted 10-Oct-2016 on Hotels
Mentioned that I was a smoker and asked for a balcony which didn't go down well! The hotel rang me every day askin if I wanted to cancel the room, I told them on several occasions that I didn't want to cancel as it was non-refundable!! The day before my stay I received a call tellin me there had been a water leak in the hotel an I had to be relocated!!! I found this all very suspicious!! I would never book to stay at the gateway again an would recommend, if you've are a smoker, you don't inform them of that fact!! as they clearly don't want smokers stayin in their hotel!!
1 out of 5
by James from Chesterfield

Dirty and in need of refurbishment

Posted 14-Jun-2016 on Hotels
The room was dirty and in need of refurbishment. We didn't like it so asked for our money back and booked a different hotel. That's all you need to know really.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

Lovely apartment in Leeds

Posted 29-Apr-2016
The gentleman who dealt with us was really lovely and accommodating. The apartment was clean, spacious and modern. It was fully equipped with everything you could possibly need for a city break. Although we only stayed for one night we would have been happy to stay for much longer.
5 out of 5
by Peter from London

working stay

Posted 18-Jan-2016 on Hotels
I stayed for four nights on a work stay, the flat was really well presented and the team were really helpful. I would definitely stay again.