Outdoor pool, pool umbrellas, pool loungers
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Reviews of Nila Beach Resort Fiji

3.5 out of 5
Nila Beach Resort Fiji
Lot 2 Vuda Point Road, Vuda, Lautoka

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 105 reviews" "
Rating 8 - Good. 28 out of 105 reviews" "
Rating 6 - Okay. 17 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 15 out of 105 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Suneha

Travelled with family
Very poor service!!
Stayed 1 night in Apr 2024
Response from mohan on 1 May 2024
Thanks for your review and we will improve the service

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was full of mosquitoes. Apart from pizza, food was of poor quality. Very poor service.
Stayed 3 nights in Apr 2024
Response from Mohan on 1 May 2024
During rain season mosquitoes are very normal in fiji.We make the best food in fiji which every one knows.

2/10 Terrible

Noble

Stayed 1 night in Jan 2024

6/10 Okay

Nishant

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Great place to stay! Nice and quiet private little villas, friendly and accommodating staff made the stay even better.. I feel some of the bathrooms and washroom areas could use a deep cleaning as you may notice some lingering odours...beds were soft and comfortable with great temperature control.. plus amazing views of the ocean :)
Stayed 7 nights in Sep 2023

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service
This is a three star property. The shower recess needs an upgrade. The screen door fell off my Bure and the aircon in my travelling companion’s Bure had a VB box around it as it leaked. She requested another Bure which was organised for her. The pool area was nice except the poolside lounges had no cushions hence they were uncomfortable to use. There was very little or no TV reception. The property was kept tidy. If they spent a bit money to upgrade a few things it will be a lovely place to stay. The staff were fantastic, very obliging. Great menu in the restaurant, breakfast was good and the coffee at the restaurant was exceptional. We only had dinner (curry) in restaurant one night and it was beautiful.
Stayed 6 nights in Sep 2023

2/10 Terrible

Rizwan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was atrocious and disgusting. The room wasn’t too bad but there were lizards in the room and it even gave birth to little lizards. Ants invading the room and was even all over the bed and pillow there were also cockroaches and spiders. They did not listen to our preferences to which had to follow up and fix when we arrived. Interconnecting rooms which could be unlocked, made us feel so unsafe. The bathroom was nauseating and revolting. Mould ALL OVER the floor and the wall of the shower and all the taps were stained. The mould literally invaded the edging on the floor and in between tiles on the floor and wall. It was literally everywhere and it was so disgusting. The toilet area was also so dirty and dusty. The safe wasn’t working, there was nothing to do there and not much variety of food. The only thing positive was the view however it’s not worth staying at this disgusting place for that. Not worth the money or time. Overall it made me feel so yuck and depressed. Would never go back and would not recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Payal

Liked: Cleanliness
Disliked: Staff & service, amenities
Poor customer service
Stayed 1 night in Sep 2023

8/10 Good

Valerie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property and living accommodation is fine , staff lovely and welcoming. The road driving into the property needs upgrading ASAP , as it is a downer in presentation. Breakfast is minimal and needs a variety of cereals , fruit etc. But , We enjoyed the ambience and immediate island experience. Will visit again .
Stayed 2 nights in Sep 2023

8/10 Good

Toni

Liked: Cleanliness, staff & service
Nice surroundings and peaceful. Management very helpful and polite. Attention and improvement required around dining facilities and menu.
Stayed 9 nights in Sep 2023

10/10 Excellent

Lalesh

Travelled with family
Liked: Amenities
Nice area to walk around and open
Stayed 2 nights in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
My main issue was the non-existing sound proofing between rooms. It sounded like the Neighbours where in my unit! Location and setting were very peaceful and relaxing.
Stayed 1 night in Aug 2023

6/10 Okay

Ranjeeta

Disliked: Cleanliness, property conditions & facilities
Need’s cleanliness and some maintenance
It all started from our check-in, no one was at reception on arrival, we had to wait for more than half an hour, nice big room but not maintained properly. Couldn’t close the bathroom door because of the mould and was disgusting, there was no door mat, no hand wash, left over food was still in the fridge from the previous guest and it’s very expensive,
Stayed 4 nights in Aug 2023

6/10 Okay

Bridget Virginia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Wifi was non existent in the villas, telephone was broken and not fixed, didn't much like the buffet breakfast menu, dinner was disappointing. The rooms were clean but the common areas, poolside, dining room need an upgrade. The best thing about this property was the sunset every evening, but that view can be seen from many places. Shalini at Reception was very helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Branden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, lovely view and lovely food. Would recommend.
Stayed 4 nights in Aug 2023
Response from From the Staff and Management of Nila Beach Resort on 18 Aug 2023
Bula Brenden, Thank you for your stay with us and providing us with great feedback. We really appreciate and look forward to seeing you again in the near future. Have a safe flight back home. Best regards from the Management and Staff of Nila Beach Resort.

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m stuck on what to say on this review so I asked my kids who simply said it was “terrible”. The rave review from my child was “at least the spa had a seat to sit on while I threw up in it” I agree, plus the hose shower head also made it easy to clean. Management excelled in their arguing ability; I have never seen two people so passionate about whose fault it was about not booking our taxi. My kids reviewed this experience as “not even we fight like that” and I agree, my kids are 5 and 9. Another mature thing about my kids is that they decided not to play on the children’s playground stating “we don’t want to die” and I agree, Something about the way they’d hung the broken swing chains made death seem an appropriate consequence for playing on it. We picked up an overwhelming amount of rubbish from the beach but were discouraged to dispose of it in the resort bins despite it most likely being their rubbish and Witnessed a worker kick a local dog strolling by. As for other amenities I Cut my foot on the missing tiles in the pool, and FYI it’s not the resort nor the restaurants responsibility to provide change for the pool table. Prepare to battle the manager for the WIFI password. In our room; we yarned about the adventures of “Mahmoud” who’s flight documents we found in a draw in our room before becoming aware of the exposed electrical wiring of the light. Nearly broke my tailbone slipping on the gels that had leaked from the broken in shower shampoo dispenser too
Stayed 1 night in Jul 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great and the staff are freindly and professional. If they can sort out the Wifi to the rooms it will be great especially for work purpose
Stayed 11 nights in Jul 2023
Response from From the Staff and Management of Nila Beach Resort on 2 Aug 2023
Bula Robert, Thank you for your stay with us and your feedback. We will inform and thank our staff for looking after you both. Recently we have been facing Vodafone and wifi issues which has been solved. Thank you, once again and look forward to welcoming you back home in the near future.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not Ideal
Let’s start with that this was a last minute booking as there was no other 7 point or above guest rated accommodation available in Nadi and this is in comparison to many other hotel/resorts that I have stayed-in in the past. Location - It is literally in the middle of no where by Fiji standards. In the middle of Nadi and Lautoka town so take a pick on which direction you want to travel about 25min by car. Hard to find taxi’s as there isn’t a dedicated taxi stand. You will have to call one in for yourself. Resort - Don’t expect a typical big Hotel/Resort style reception. The reception area is a small office at the back of a home opposite the restaurant, like a home office. Room - Room was decent size, clean at a quick glance but not clean enough if want to be critical for the amount you pay for the room. Dusty bits in corners, some places in the shower and toilet area had black spots (didn’t want to find out what it was) especially on the walls, shower track was dirty and tiled floors and walls just needs a good clean. The room was adjoining style with a door separating the two rooms and that was just not enough to keep the conversation next door out of my room. Can’t say the walls were thin as it’s all concrete. The King size bed was of a better quality. I found it weird that it had a flat sheet on top and the doona was initially just thrown in the cupboard. Usually it is fitted with the flat sheet. We used the doona the first day and then there after it was neat
Stayed 4 nights in Jul 2023

10/10 Excellent

manjula

Stayed 4 nights in Jun 2023

6/10 Okay

Mashlyn

Disliked: Staff & service, property conditions & facilities
It seems like what is advertised is not what is delivered...door was nit working properly..jacuzzi was not working...there was not enough towels...the room's phone was not working...not enough light to walk around at night..
Stayed 2 nights in Jun 2023

4/10 Poor

Maureen

Disliked: Cleanliness, property conditions & facilities
Did not feel welcome, no help or indication on what to do . Boss was not friendly or helpful and could see he was not happy with some things but could not figure out what was going on .
Stayed 6 nights in Jun 2023

6/10 Okay

Michelle

Travelled with partner
Disliked: Staff & service
Beautiful and quiet but service was very slow Used restaurant for meals and service very very very slow had to wait for staff to even acknowledge we were there then had to wait over an hour for our meals Staff were not very well versed in English and we had to repeat everything a few times Asked for a coke and a Diet Coke with two glasses of ice and they bought out a large glass of ice cream. Drinks were in a fridge that wasn’t even turned on and we’re room temperature Owner very helpful but has far too many staff just sitting around doing nothing ( no service) Went out for the morning and came back and room still not cleaned so had to sit outside whilst 5 ladies went I. And cleaned it then on second day no one came at all to clean it Pool area very tired looking needing cleaning badly Sun chairs covered in mould and mildew and cushions on sun chairs were disgusting and ripped and also covered in mildew
Stayed 3 nights in Jun 2023

8/10 Good

Neema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More fun activities
Stayed 3 nights in May 2023

2/10 Terrible

siya

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom was dirty bugs,water leaks
Stayed 1 night in May 2023

2/10 Terrible

JESSICA

Stayed 3 nights in Apr 2023

2/10 Terrible

Andre

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms very modern
Stayed 2 nights in Feb 2023

2/10 Terrible

Pauline

Stayed 1 night in Jan 2023

8/10 Good

Anna

Travelled with family, Travelled with family and small children, Travelled with partner
It's a pretty place, with lovely food at relatively low prices.
Response from Krishneel Ram on 4 Jan 2023
Thanks, hope to see you next time.

6/10 Okay

Krishneel

Travelled with family
Liked: Cleanliness, staff & service
Was okay, but empty beer bottles were throw out here and there.
Response from Krishneel Ram on 4 Jan 2023
Thanks for your comments. hope to see you next time

2/10 Terrible

Abrian

Stayed 1 night in Dec 2022

6/10 Okay

ashfaq

Disliked: Cleanliness

10/10 Excellent

Tarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Alias Jotika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing guest service
Stayed 2 nights in Oct 2022
Response from Krishneel Ram on 18 Nov 2022
Thank you, hope to see you next time

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was conveniently located, quite and peaceful with beautiful surroundings, lovely beach and open waters. The room and all amenities were in immaculate condition, very clean and comfortable. The staff were very friendly and showed anticipation. A special shout out to the Resort Manager, Krishneel Ram who was very professional, friendly, cheerful and engaging. I will be here again! Loved it.
Stayed 2 nights in Sep 2022
Response from Krishneel Ram on 18 Nov 2022
Thank you, Hope to see you next time.

10/10 Excellent

Kashmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms. The restaurant area needs renovations and thorough cleanup especially the wooden floors. Our room door lock was playing up.
Stayed 2 nights in Sep 2022
Response from Krishneel ram on 1 Oct 2022
Thanks

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, pool & restaurant were great. No transport or trips organised when asked about. A bit out of the way. Found Marina up the road which had great music, food & staff which we walked to otherwise had to call a taxi?
Stayed 2 nights in Aug 2022
Response from Krishneel Ram on 1 Oct 2022
Thanks Jody, Then management is looking to fix all those in near future.

2/10 Terrible

Chandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked through Expedia. Mgr threatened to cancel my booking if i did not pay another $41 extra.which i did as i was in need of a room for the night. This guy has almost zero people skills. I left after calling him an idiot.
Stayed 1 night in Aug 2022

10/10 Excellent

Sandra

Stayed 1 night in Aug 2022

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to water and orphanage nearby.
Stayed 2 nights in Jul 2022
Response from Krishneel Ram on 6 Aug 2022
Thank you Alexandra, Hope to see you next time.

6/10 Okay

Thanh

Liked: Staff & service
Stayed 12 nights in Jul 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional. We felt like we were with family. The food is delicious!
Stayed 2 nights in Jul 2022
Response from Krishneel Ram on 16 Jul 2022
Thank you for your review, we look forward to see you again.

6/10 Okay

Vikash, San Jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
beautiful location and nice villas. the crew needs to focus on cleanliness.
Stayed 1 night in Jun 2022
Response from Krishneel Ram on 20 Jun 2022
Bula Thank you for your comment, definitely yes, we are just getting things up and running after a two years of pandemic, we are really focusing to get back on track with our landscape, we will done soon, thank you for your stay with us and we look forward to see you again. Vinaka Vakalevu Krishneel Ram .

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service
Nila Resort is a great stay for those looking for a quiet resort. The rooms are spacious, jetted tub and tv. They have a restaurant and bar but we didn’t have a chance to dine since our stay was limited to one night and we had a prior dinner reservation. The was some confusion when we first booked through Expedia- staff from the hotel called us personally to dispute the cost of our stay. I contacted Expedia and informed them of the call. Expedia and the hotel must of come to an agreement but it was the odd and set the tone for our stay.
Stayed 1 night in Mar 2022
Response from nila resort on 23 Mar 2022
Bula Leslie, Apologies for any inconvenience caused prior to your booking and we are glad that you have had a great stay with us. We hope to see you again.

2/10 Terrible

Tevita

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Ronald on 13 Jan 2022
Bula Mr Tevita, it was quite surprising to see that you have commented Terrible to our resort, however you have not stayed with us a single day. We have also marked no Show on your booking and have not charged a single amount form you. Please do let us know where we have gone wrong in this booking and have failed to keep you happy. Thanking you in advance for your time and looking forward for your reply. regards Ronald Venkatesh

10/10 Excellent

tohid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Krishneel ram on 16 Jul 2022
Thank you so much, we waiting to see you again.

10/10 Excellent

sukriti

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2021
Response from Mohan on 31 Dec 2021
Thank you so much for your lovely review please come again

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Manager on 5 Jan 2020
Thanks for your valuable review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
this was basically a night stopover before early morning flight, the room was very spacious, well laid out, new & comfortable & restaurant had a great menu & excellent food. Although not a particularly inspiring area for a holiday there are some interesting things to see in the surrounding area & close to Airport & Nadi. Downside was that the grounds were fairly undeveloped & no real beach as that part of the coast seems to be mangroves so would have been very disappointed to have been there for a beach holiday however it suited our purposes well.
Stayed 1 night in Oct 2019
Response from Sathya on 16 Oct 2019
Thank you for spending your valuable time giving us your feedback and suggestions.

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly management. Thank you kindly for the consideration.
Stayed 1 night in Oct 2019
Response from sathya on 16 Oct 2019
Thank you for your valuable feedback.

8/10 Good

Ezzeldin, Milton Keynes, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at Nila resort
The room was clean and very large as well as the bathroom. Bathroom has a spa but the water tap was not not discharging enough and it would take about two hours to fill!! Breakfast was the most basic continental breakfast I have ever seen!
Stayed 1 night in Sep 2019
Response from Manager on 29 Sept 2019
Thanks for your valuable feedback and letting us know. Regarding the SPA if you would have informed us. We can sort it out at the same time. Henceforth we will surely look into this.