A terrace, shopping on-site and mini golf are just a few of the amenities provided at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Indulge in a hot stone massage, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ice skating. Free in-room WiFi is available to all guests, along with a garden and a playground.
Located in Wengen, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is in the city centre and near a train station. The area's natural beauty can be seen at Eiger and Jungfraujoch. Mini Golf Wengen and Sportzentrum Grindelwald are also worth visiting. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snowshoeing and sledging. Visit our Lauterbrunnen travel guide
Wengiboden 1350a, Wengen, BE, 3823
What's nearby
Grindelwald - Wengen Ski Area
1 min walk - 0.0 miles
Mannlichen Mountain
1 min walk - 0.0 miles
Wengen LWM
1 min walk - 0.0 miles
Wengen-Mannlichen Cable Car
2 min walk - 0.1 miles
Mini Golf Wengen
3 min walk - 0.2 miles
Getting around
Wengen Station
1 min walk
Bern (BRN-Belp)
111 min drive
Restaurants
Horner Pub
72 min drive
Hotel Schützen
72 min drive
Base Cafe
72 min drive
Hotel Oberland
72 min drive
Hotel Bären
4 min walk
About this property
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
Hotel in the city centre
You can look forward to a terrace, shopping on-site and mini golf at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Indulge in a hot stone massage, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Additional perks include:
An indoor pool, along with sunloungers
Bike hire, a lift and luggage storage
Massage treatment rooms, smoke-free property and multilingual staff
Laundry services, a banquet hall and meeting rooms
Guest reviews speak highly of the pool, helpful staff and location
Room features
All 120 rooms have comforts such as bathrobes, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and hairdryers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, heating and daily housekeeping
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Height-adjustable showerhead
Lift
More
5 floors
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Special check-in instructions
The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
Tourism fee: CHF 1.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 25 per pet, per night
Early check-in fee: CHF 40 (subject to availability)
Late check-out fee: CHF 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Frequently asked questions
Does Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel on 26 Oct 2026 start from £155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.
How much is parking at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
This property doesn't offer parking.
What time is check-in at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Check-in start time: 3 PM; check-in end time: 10 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?
Checkout is at 10 AM. Late checkout is available for CHF 40 (subject to availability).
Where is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel located?
Located near the slopes, this Lauterbrunnen hotel is situated in the mountains, and is within a 5-minute walk of Grindelwald - Wengen Ski Area, Wengen LWM and Wengen-Mannlichen Cable Car. Mini Golf Wengen and Mannlichen Mountain are also within 5 minutes. Wengen Station is only a 1-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 546 out of 890 reviews
10 - Excellent
546
Rating 8 - Good. 228 out of 890 reviews
8 - Good
228
Rating 6 - Okay. 63 out of 890 reviews
6 - Okay
63
Rating 4 - Poor. 29 out of 890 reviews
4 - Poor
29
Rating 2 - Terrible. 24 out of 890 reviews
2 - Terrible
24
Reviews
Verified review
10/10 Excellent
Bruce
21 Sept 2026
Liked: Cleanliness, staff & service
Great location - rooms were clean and accommodating.
We’ve stayed here several times from the US and find it to be the best! Right by the train station, excellent breakfast, love the pool and love the views. The staff is fantastic.
Balcony is with a gorgeous mountain view was worth every penny! Jacuzzi also had a perfect view. Reception staff were very helpful, in particular Jessica!
We didn't use the amenities; however, they looked great in the photos. The view is amazing, and the location is great, being just across the road from the train station. I LOVED that it is a car-free village other than municipal vehicles and some from the hotels further away from the train station. Highly recommend this location!!!
I want to give special shout out to Martin at the front desk! Thank you for your kindness and excellent customer service. I feel like I made a friend just talking to him! Also the rest of the staff was amazing and helpful. Pasta & more we had a great experience both times we ate from there, we felt at home! Definitely staying here again when we come back to Wengen.
The location was great, so close to the train station. The property is lovely. The breakfast was very good. We were disappointed that the spa was closed. We needed more electrical plugs in our room. Wengen is beautiful!
Such a great experience staying at this hotel. From check-in to check-out, staff were very professional, welcoming, kind and accommodating. We will definitely be back! 10/10
Great property right next to train station. The family room was ideal for a family of 5 with three young kids. The staff was very accommodating and helpful. Highly recommend this hotel to anyone traveling in the Wengen area!
Stayed 3 nights in May 2026
Verified review
6/10 Okay
Nazia
6 Aug 2026
Liked: Cleanliness
average property condition. had comfortable room and bedding. we took half board which was pretty bad experience. the breakfast was ok and the dinner at the Pasta restaurant had big delays, waiting lines, late serving and none to limited options for gluten free. the menu for half boarders was really restrictive. the staff was amazing i must say and tried to help.
Rooms need to be renovated, small, not like advertised in photos. View from the room was exceptional, but that was all the room offered. Beds and pillows super uncomfortable. Front desk staff was friendly however the staff in the kitchen and restaurant seem like they do not want to work at all and do not seem to care or make sure their guests are enjoying their stay. Spa was very good. Very good location right across train station, especially if you’re hauling larger luggage. If you’re looking for a quiet spot, not for you because during dinner hours that have extremely loud speakers that play music, movies, or have live music.
Clean rooms and helpful staff. Message in the hotel was nice. Hot tub and spa area were closed for renovations which would have been nice to know prior to booking.
The room was comfortable with a fantastic view. It was a bit light on with the extra touches - for example there was only soap in the shower, no shampoo. Included breakfast was good
The beautiful property with Mountain View’s was a great pick. Less than a 5 minute walk from the train station. The room was spacious, clean and had beautiful views of the Alps. The restaurant,Pasta and More was excellent and right at the hotel. Great visit.
We stayed 3 nights facing the Lauterbrunen city. The view was amazing from our room. The staff were really friendly and willing to help. The breakfast buffet was really good with many choices, especially so many different fresh breads. It's location is also perfect. Right next to the train station at Wengen. Room and bathroom were on the smaller side but the location, view and breakfast made up for it. The hair dryer only worked for 10 seconds at a time and only the shampoo and hand soap were provided in the room. We would stay here again next time.
Paid high season rate. We are fitness oriented- the ad did NOT INDICATE THE ENTIRE FITNESS AREA/SPA WAS CLOSED for renovation. An accommodation should be made. Staff and Breakfast excellent, room was small and NO SPA😡
The room was clean, the property was quiet, the food at breakfast was delicious. Our view was good. There was a small issue with the elevator, but staff got it working very quickly. Unfortunately, the hot tub and spa area were under renovation and there was no indication on the website. I chose this hotel because it had a hot tub, so that was a disappointment.
It's location, location, and location with this hotel, ideally situated next to the train station. The views are fantastic from the breakfast terrace and in-house dining. Now, to the things that could have been better, the front desk could have been better; not sure if I'm just used to better service. When I saw the room did not have a view and I asked nicely for an upgrade, I was told very curtly, I booked the cheapest room possible. That was not my question. I made the reservations at the last minute due to my work schedule and did not really look at the details. I asked again if it was possible to upgrade, and I'm willing to pay the difference, but he said they don't have anything available. I'm not sure why that was not the first answer.
Anyway would recommend it for the location and views, and nothing else.
Stayed 5 nights in Jun 2026
Verified review
10/10 Excellent
Catherine S
14 Jun 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was conveniently located close to train station. The outdoor patio area is lovely place to enjoy drinks and take in the beautiful views. We were very disappointed that the pool and hot tub were under renovations and not usable. One of the main reasons we picked this hotel was to have a hot tub and pool to enjoy the amazing views. We were upset that we were not told in advance or given a discount for the inconvenience. Otherwise the staff was helpful and hotel is convenient to shops, restaurants and all the alpine activities.
Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket.
Breakfast choices are a bit repetitive, but plentiful.